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I came in to buy a new car and I was treated to an outstanding experience, everyone was very friendly and very knowledgeable and truly made my buying ...experience easy and enjoyable. The best new car purchase I have ever had.
Poor customer service with getting my Passat serviced. I had a 8:00 am service appointment. At noon I called to check on my vehicle and the Service ad...visor lied to me stating that my car was on the lift getting the service completed. My was not in the service bay nor was service completed that day. Honesty is the best policy. Dealership did not provide loaner and the service manager showed his arrogance.
I own a 2012 Passat S from this dealership. This service here is always great! They are always going out of there way to help their customers. I went ...in today to get a new tire, they did not have the tire I wanted in stock so they provided me with a brand new Passat SE to drive until my baby is ready.
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