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Mercedes-Benz of Natick

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Natick Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2001

Our state of the art showroom at Mercedes-Benz of Natick provides you with an incredible experience while shopping for y

...

our new Mercedes-Benz, Certified Pre-Owned Mercedes-Benz, or just about any other brand of pre-owned vehicle that suits your needs. In addition, our Service Department provides you with ease and convenience in getting your vehicle in the shop and to the appropriate Service Advisor. Our commitment to you is a sales and service experience unrivaled in the automobile industry. Please come into our showroom & let us demonstrate our commitment to excellence.

"Serving the Massachusetts Metro Wests luxury automotive market with friendly and easy sales and service"

Reviews

4.8 out of 5 4.8
669 lifetime reviews. Includes reviews of Mercedes-Benz of Natick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 17, 2019

    The sales representative, Armin, sales manager Danny, and financial manager Jamie, made the transition from my lease to my purchase very smooth and easy.... I was able to get the car I wanted with the features I was looking for. I've bought many cars from this dealership and the service is always top notch.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Kaboub

    Sales Manager

    (5.0) 7 reviews

    Jamie McCracken

    Finance Manager

    (4.8) 84 reviews

    Armin Safai

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    June 17, 2019

    Vito was awesome......I acknowledge that I am a perfectionist and not easy to please but Vito was understanding and bent over backwards to my requests....... Trade in value was very good and came to what I expected for my vehicle. I walked away feeling that I made an excellent purchase. Vito's ability to speak Spanish was also a great help. All members of this dealership are just super people. Very cordial and friendly staff. I actually sent them a friend who bought a Benz from them and she also found them to be pleasant to deal with. Will definitely recommend and buy my next MB from Mercedes of Natick !! Alex Zizza was very honest and knowledgeable...great person to deal with, he was the one to close the deal by giving me a reasonably good trade in-value. Francisco Robledo and Danny Kaboub were just the nicest guys....although I did not deal with them directly, they were always there when I visited to make sure I was being taken care of and helped. Just little things that make one feel like they are receiving VIP status any time they step in at Mercedes of Natick.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Kaboub

    Sales Manager

    (5.0) 7 reviews

    Vito Argote

    Sales & Leasing Consultant

    (5.0) 14 reviews

    Alex Zizza

    Pre-Owned Manager

    NOT RATED

  • October 12, 2016

    I wanted to take a moment to recognize Charles Scrymgeour for his professionalism during my recent car buying experience. He did this by building a relationship... first & truly understanding my needs. He made my wife & I very comfortable through the entire experience. Making such an investment in a Mercedes Benz can be stressful but Charles managed to reduce the tension. I felt during the entire process that I was the only customer he had. He is truly an asset to the Herb Chambers organization. Thank you Charles

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2019

    She is very helpful professional I will be recommending saena to all my freinds and we will be replacing our vehicles soon,we will purchase all new... vehicles for our fleet

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Saena Nikolas

    Sales & Leasing Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    June 4, 2019

    we bought our first Mercedez in Natick and I love the service they have, so I change my car for a Mercedez, and Saena was really nice and made the buying... process very easy, we did not spend a whole day 1-2 hours and we were done

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Saena Nikolas

    Sales & Leasing Consultant

    (5.0) 14 reviews

  • 4.0 out of 5
    June 2, 2019

    Sales man, Vito, went above and beyond to help us locate the exact car we were looking for. Jamie from financing is top notch and always a pleasure to... deal with.

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Vito Argote

    Sales & Leasing Consultant

    (5.0) 14 reviews

    Jamie McCracken

    Finance Manager

    (4.8) 84 reviews

  • 4.0 out of 5
    June 2, 2019

    Found my car online. Contacted dealership and started making arrangements for purchase. We live 500 miles away so all paperwork was done by mail. Took... a little doing but Brian did a great job and was never anything but friendly and no complaints of the hassle. We got there car was clean & ready. We drove out 10 minutes or so later and he gave us suggestions of where to stay for the night & sights to see. Only reason for not a full 5 star was car was not exactly as described online but was disclosed prior to signing final paperwork. Great experience!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2019

    This is my 2nd car ourchase at MB of Natick. My salesperson Charles S was awesome every step of the way. Fast process, got me what I wanted and worked... around my crazy schedule.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charles Scrymgeour

    Sales & Leasing Consultant

    NOT RATED

    Caroline Eva

    Client Care Specialist

    (5.0) 7 reviews

  • 5.0 out of 5
    May 30, 2019

    Made an appointment to meet with the salesman Mr. Steve Boston and negotiated a trade-in for a Mercedes model 300GLC, It has most bells and whistles... and I'm under what I wanted to spend. I signed all the papers and was all set to pick up my new suv several days later not sooner due to the holiday. Everyone involved made it easy and uncomplicated. Many thanks to all that helped. M.P.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Boston

    Executive Sales/Fleet and Leasing

    (5.0) 32 reviews

    Caroline Eva

    Client Care Specialist

    (5.0) 7 reviews

  • 5.0 out of 5
    May 25, 2019

    I recently leased my first Mercedes from Mercedes-Benz of Natick. Coming from several years of Lexus vehicles, I arrived at the dealer with pretty high... expectations, and Charles Scrymgeour exceeded them. He helped us figure out the right vehicle for us, and there was never any pressure. My past experience with car dealers is that you never hear from them again once you drive away in your new car. Charles has followed-up multiple times just to check in and ask how we like our new E450, and if we have any questions or concerns. When its time to replace the car, I'm going straight to Agent Charles!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Kaboub

    Sales Manager

    (5.0) 7 reviews

    Charles Scrymgeour

    Sales & Leasing Consultant

    NOT RATED

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