Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
110 lifetime reviews. Includes reviews of Rusnak/Pasadena Jaguar from DealerRater.com
  • Very happy customer

    I feel at home when I'm here. And I don't worry about the work they do, because they do it professionally. They treat me like a friend. They know ...

    Dealer Response

    Thank you so much for taking the time to leave such a positive review and for choosing Rusnak!


    Show Full Review

    I feel at home when I'm here. And I don't worry about the work they do, because they do it professionally. They treat me like a friend. They know what they are doing.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave such a positive review and for choosing Rusnak!


    Hide Full Review
  • The Best Dealership in Southern California

    4/28/2017 Yesterday, we purchased a new Jaguar for my dad. What a great experience we had! My dad lives on the Westside and planned on visiting a ...

    Dealer Response

    Weston, thank you so much for this truly impeccable feedback! I am so thrilled to hear that you and your father were able to find a beautiful new...


    Show Full Review

    4/28/2017 Yesterday, we purchased a new Jaguar for my dad. What a great experience we had! My dad lives on the Westside and planned on visiting a dealership there. Having purchased at least 8 cars over the years from Rusnak Volvo, Rusnak Audi, Rusnak Porsche and Rusnak Jaguar, I suggested that he and I visit Rusnak and see how they can help us. Our experience was the best ever! From the start, Brandon Dame was awesome. He guided my dad thru vehicle selection focusing first on drive-train and available packages to color options. Closing the transaction was simple, straightforward and very very flexible. At the close, Johanna Iniquez was amazing, supporting dad as we navigated the paperwork and choice of add-on options. He choose the wheel and tire protection for the beautiful wheels he choose. Overall, it was a stellar experience, reminding me of why over the years we have always come back to Ruznak. I highly recommend Brandon Dame, Johanna Iniquez and the Rusnak team. It is important to note that Ruznak has also serviced our vehicles for 30 years. Next car.... that Rusnak Bentley dad has always coveted. Weston Munselle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Weston, thank you so much for this truly impeccable feedback! I am so thrilled to hear that you and your father were able to find a beautiful new vehicle with the help of Brandon and Johanna. Thank you for being a long-time customer of the Rusnak organization, and thank you for choosing to work with us here at Rusnak Pasadena Jaguar this time around! We truly appreciate your business, and your excellent review. We hope you and your father love the new vehicle. - Aman Abraham, General Manager


    Hide Full Review
  • New Location, Same Great Service
    March 27, 2017

    Even though the drive is a bit longer for me now that they have moved the service department eastward, I gladly go the extra difference since Eden...

    Rusnak/Pasadena Jaguar

    Thank you for driving a little further to work with us! We are thankful for your business, and Eden will enjoy reading this review! Thank you!- A...


    Show Full Review

    Even though the drive is a bit longer for me now that they have moved the service department eastward, I gladly go the extra difference since Eden Esparza is my service advisor. She is so kind, competent, knowledgeable and helpful.

    Does recommend this dealer
    Came in for service or repair
    Rusnak/Pasadena Jaguar

    Thank you for driving a little further to work with us! We are thankful for your business, and Eden will enjoy reading this review! Thank you!- Aman Abraham, General Manager


    Hide Full Review
  • Rusnak Jag service is awesome!
    March 25, 2017

    Every time I go in Eden takes such good care of me! They can always get me in right away and services done promptly. They always go above and bey...

    Rusnak/Pasadena Jaguar

    Thank you for your compliments to Eden, and for your great review! I am pleased to hear that you have received prompt and professional customer s...


    Show Full Review

    Every time I go in Eden takes such good care of me! They can always get me in right away and services done promptly. They always go above and beyond to make it a great experience.

    Does recommend this dealer
    Came in for service or repair
    Rusnak/Pasadena Jaguar

    Thank you for your compliments to Eden, and for your great review! I am pleased to hear that you have received prompt and professional customer service during your visit. Thank you for choosing Rusnak/Pasadena Jaguar. - Aman Abraham, General Manager


    Hide Full Review
  • Honest, fun, kind people
    March 23, 2017

    I had a great experience, Igor and Todd were honest, quick, and made a great deal. This experience made leasing my car less stressful. I had a hor...

    Rusnak/Pasadena Jaguar

    I am pleased to hear about your excellent experience with Igor and Todd! I am happy to know that their professionalism and dedication made you fee...


    Show Full Review

    I had a great experience, Igor and Todd were honest, quick, and made a great deal. This experience made leasing my car less stressful. I had a horrible experience with BMW and both Todd and Igor assured me with their friendliness, professionalism, and dedication in making sure this experience would be a much better one. I felt comfortable, and was promised a great deal and received one from Jaguar of Rusnak.

    Does recommend this dealer
    Rusnak/Pasadena Jaguar

    I am pleased to hear about your excellent experience with Igor and Todd! I am happy to know that their professionalism and dedication made you feel comfortable. Thank you for choosing Rusnak Pasadena Jaguar! We hope you love your vehicle. - Aman Abraham, General Manager


    Hide Full Review
  • Rusnak Jaguar

    Took my 2016 XF to new service facility for factory-related software update, annual service and inspection for annoying rattle. Larger service fa...

    Dealer Response

    Chuck, Thank you for this excellent review! I am glad to hear that we were able to address the issue. Thank you for recognizing Benjamin, Craig an...


    Show Full Review

    Took my 2016 XF to new service facility for factory-related software update, annual service and inspection for annoying rattle. Larger service facility is hugh improvement. Service writer Benjamin was efficient and helpful. Took test ride with Craig who diagnosed and solved rattle issue. Nick at Enterprise is a very pleasant young man. Overall experience was positive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chuck, Thank you for this excellent review! I am glad to hear that we were able to address the issue. Thank you for recognizing Benjamin, Craig and Nick! We appreciate the fantastic feedback and look forward to working with you in the future. - Aman Abraham, General Manager


    Hide Full Review
  • The sales team is as top notch as my new Jag!
    February 19, 2017

    Michael, Sylvester and David are great! This was the easiest, most convenient, honest and professional car buying experience. They even offered to...

    Rusnak/Pasadena Jaguar

    Mike, thank you for recognizing Michael, Sylvester and David! I am glad to hear about their exceptional customer service. We thank you for the ter...


    Show Full Review

    Michael, Sylvester and David are great! This was the easiest, most convenient, honest and professional car buying experience. They even offered to deliver my new car to my office and do all the paperwork at my desk. I highly recommend this dealership the next time you are shopping for a new car!!

    Does recommend this dealer
    Rusnak/Pasadena Jaguar

    Mike, thank you for recognizing Michael, Sylvester and David! I am glad to hear about their exceptional customer service. We thank you for the terrific review, and we hope you love your new vehicle. Come see us again! - Aman Abraham, General Manager


    Hide Full Review
  • Great Service
    February 12, 2017

    From the moment you walk in you are treated with such respect and they make you feel important. From Mike the salesperson to Khris Sales manager a...

    Rusnak/Pasadena Jaguar

    Thank you for this excellent feedback. I am thrilled to hear that you were treated wonderfully by everyone involved in your transaction. Thank you...


    Show Full Review

    From the moment you walk in you are treated with such respect and they make you feel important. From Mike the salesperson to Khris Sales manager and finally Johanna the financial manager. Thank you to all the team I am enjoying my F-Type 2017

    Does recommend this dealer
    Rusnak/Pasadena Jaguar

    Thank you for this excellent feedback. I am thrilled to hear that you were treated wonderfully by everyone involved in your transaction. Thank you for recognizing Mike, Khris and Johanna. Enjoy your new vehicle! - Aman Abraham, General Manager


    Hide Full Review
  • F-Pace

    Great car buying experience - no pressuring from the sales staff, let me drive several cars and they were extremely well versed on the features a...

    Dealer Response

    George, thank you for the valuable feedback about your purchsaing experience! I am so glad to hear that you had a low-pressure and professional vi...


    Show Full Review

    Great car buying experience - no pressuring from the sales staff, let me drive several cars and they were extremely well versed on the features and differences in each model type. I ended up leasing an F-Pace R Sport and I love it so far.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George, thank you for the valuable feedback about your purchsaing experience! I am so glad to hear that you had a low-pressure and professional visit. We truly appreciate your business and your kind. Thank you for choosing Rusnak/Pasadena Jaguar. Enjoy your beautiful F-Pace! - Aman Abraham, General Manager


    Hide Full Review
  • Professional, knowledgeable and friendly
    January 13, 2017

    This is the second Jaguar we have purchased from Rusnak in the last 3 years, both experiences were great. My wife and I both would not hesitate t...

    Rusnak/Pasadena Jaguar

    Thank you for choosing Rusnak/Pasadena Jaguar! I am happy to hear that you and your wife have thoroughly enjoyed your experiences. Enjoy your new ...


    Show Full Review

    This is the second Jaguar we have purchased from Rusnak in the last 3 years, both experiences were great. My wife and I both would not hesitate to recommend Rusnak to our friends.

    Does recommend this dealer
    Rusnak/Pasadena Jaguar

    Thank you for choosing Rusnak/Pasadena Jaguar! I am happy to hear that you and your wife have thoroughly enjoyed your experiences. Enjoy your new vehicle! - Aman Abraham, General Manager


    Hide Full Review