Hendrick BMW

(5.0) 867 reviews

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5.0
867 lifetime reviews.
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  • Professionalism and Class

    The associates at Hendrick BMW have always conducted their business with me with the utmost professionalism. When buying a vehicle I was given the cor

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    rect balance of information and not pressured into a decision. The service quality and customer focus is top notch too. All the service advisors are courteous, knowledgeable, and results oriented, particularly Saad Mubarak who is one of the top professionals in a multitude of businesses I have encountered. I recommend this dealership highly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. The entire team at Hendrick BMW is as you stated it focus on our customers. We are glad to hear you had such a great e

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    xperience and continue trusting us with your vehicle purchases and service. We will be sure to let Saad know of your kind words as well.


  • Great guys

    Mr.Dugan was great. He was very helpful and helped expedite my purchase.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Michael Duggan

    Mike was great, very well versed on BMW and easily got us through our new purchase. Thanks

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Bought new 2018 540i

    Worked with Michael Dugan, low key, knowledgeable, meticulous and helpful. No run-around when it came time to negotiate and get the best deal for bo

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    th parties. Highly recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • The Best Car Buying Experience Ever!

    From the moment I walked in, everyone was warm, friendly, courteous, and professional. My advisor was Thomas Birdsall who answered all my questions a

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    bout the models I was considering and gave me more than enough information to make an educated decision about my purchase. There was never so much as a hint of pressure to buy. I've never had a better experience and highly recommend Thomas and Hendrick BMW.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Rpwiley

    Thomas King and the entire team were very professional and courteous during the transaction from start to finish. Well done!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Best car by experience I have ever had!

    There were several people involved in my car buying process and all were extremely attentive and courteous. From designing, ordering to delivery my q

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    uestions were met in a timely fashion and better service than I have experienced with other dealerships.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jessica, thank you so much for the great review! We really appreciate the kind words, and opportunity to earn your business. Thanks again!


  • Hendrick got me the car of my dreams

    Jeff Shinn helped me get a car I love. Jeff and his manager and Kim all were professional and friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review!


  • Very Friendly

    I didn't even buy a BMW, i bought a Honda and Jason Field still treated me with class and enthusiasm, Thank you for a great experience Hendrick BMW

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Victor, that is so great to hear. Thank you for such a kind review. We are always here to help!


  • Easy as Pie

    I bought my 3 series from Hendricks at the beginning of the month, Jason Fields was a pleasure to deal with, made it very easy and as quick as possibl

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    e.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to give us your feedback! So glad Jason was a great help.


Hendrick BMW
6950 E. Independence Blvd. Charlotte, NC 28227
New (888) 344-0878
Used (888) 339-1780
Service (888) 345-2033
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