[{"id":240554,"firstName":"Mike","lastName":"Simone","titleText":"New Car Sales Director","emailTxt":"msimone@eastcharlottenissan.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/5f57e17a8238.jpg","drDealerId":23690,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372981,"personPtyId":33554266,"firstName":"Moe","lastName":"Asmar","titleText":"General Manager","emailTxt":"masmar@eastcharlottenissan.com","combinedEmpAvgRatingNbr":4.1,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23690,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":448497,"personPtyId":33660809,"firstName":"M","lastName":"Borno","titleText":"Sales","emailTxt":"mborno@eastcharlottenissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23690,"certifiedEmployee":false,"deptDscrp":"Sales"}]

East Charlotte Nissan

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

East Charlotte Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

East Charlotte Nissan is the friendly local Nissan dealer serving the entire Charlotte region. We are the #1 New and Cer

...

tified Pre-Owned Nissan dealer in North Carolina*. With 1400 new and used vehicles in stock you are sure to find exactly what you're looking for. Our dealership proudly offers a flexible 3-day exchange policy, complimentary state inspections, and complimentary car washes, in addition to a courtesy shuttle for service! The Nissan service center offers Sunday service hours (10am-4pm) for your convenience.

"#1 New & Certified Pre Owned Nissan Dealer in North Carolina."

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$34.95

Wheel Balance

$39.95 and up*

Wheel Alignment (AWD)

$79.95 and up*

Wheel Alignment (RWD)

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
407 lifetime reviews. Includes reviews of East Charlotte Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 26, 2018

    I was purchasing my second vehicle from East Charlotte Nissan. Mike was the sales manager who negotiated the final deal with me. I was turning in a lease... on a Murano that I had leased from them three years ago. The lease had excess mileage on it and we agreed on a payment to cover the excess mileage and Mike assured me he would ensure the Nissan Motor Acceptance (the lessor of the car) would be taken care of. Two months later, I was billed by Nissan Motor for another $800. Elite (the finance guy) said he would take care of it. Three weeks later, I received another letter threatening me with collection action. I sent that letter to Mike and the GM of the dealer with a request to call me. Neither did despite multiple messages and emails between Sat and Wed. I will just pay the $800 and do my best to ensure future customers are aware of this deceptive practice.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Simone

    New Car Sales Director

    (4.2) 30 reviews

  • 5.0 out of 5
    September 22, 2018

    Perry Flythe and Ty(finance manager) went above and beyond to provide an easy car buying experience. After everything was handled, Perry delivered my beautiful... 2018 Pathfinder SV. I enjoyed my experience with East Charlotte Nissan

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • February 11, 2018

    I had a great experience with Darrell Bacon. He went far above and beyond to help me get just the car I wanted. On a scale of 1 to 10, I would give him... a 20. Great car,great service, EXCELLENT customer service. Thanks so much Darrell, So glad I met you to work with. Love my car ¿¿!!! My best experience EVER buying a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2018

    Perry Flythe is awesome. He listened carefully to all the things I wanted and then delivered. Perry and Mike Simone were able to meet and even surpass... my needs when it came to meeting my budget plus putting me in a vehicle that I love. The dealership was aesthetically appealing and the service all around was exceptional. Thank you all for a pleasurable experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Simone

    New Car Sales Director

    (4.2) 30 reviews

  • 5.0 out of 5
    August 31, 2018

    I was greeted by a few smiling faces as soon as I walked in. The atmosphere was very welcoming and Perry did an outstanding job od walking me through the... sales process. I will definitely recommend East Charlotte Nissan to my friends and family

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Moe Asmar

    General Manager

    (4.1) 32 reviews

  • 5.0 out of 5
    August 30, 2018

    I had the opportunity to purchase a vehicle from East Charlotte Nissan, and my experience was wonderful. Mr Mustafa was very easy to work with and made... my buying experience easy. I???ll definitely will come back to this dealer when is time for a new car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Moe Asmar

    General Manager

    (4.1) 32 reviews

  • 5.0 out of 5
    August 28, 2018

    I came into Independence Nissan really not knowing what to expect, I???m in the Loyalty Program and was looking to not really to upgrade my car but lower... my payments but I walked away with a 2017 Maxima and was very pleased with my salesmen

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2018

    Amazing experience buying my first vehicle! Chris and Matt helped me through every step of the process and we had fun at the same time! They answered every... question I had and explained things when I didn???t understand! Definitely recommend this dealership! Staff are helpful and friendly! Over all great experience 10/10 would recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 22, 2018

    Amazing experience buying my first vehicle! Chris and Matt helped me through every step of the process and we had fun at the same time! They answered every... question I had and explained things when I didn’t understand! Definitely recommend this dealership! Staff are helpful and friendly! Over all great experience 10/10 would recommend!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Simone

    New Car Sales Director

    (4.2) 30 reviews

    M Borno

    Sales

    NOT RATED

  • 1.0 out of 5
    August 20, 2018

    I tried to purchase a used car they advertised on Cargurus. The car was advertised for$21,900. I called before I drove the 45 miles to the dealership to... verify the car was still there. I test drove the car and set down with the salesman to finalize the deal. The sales manager informed me that the car wasn’t $21,900 as advertised but an additional $1,895 for “used car refurbishing fee”! As if they didn’t take that into consideration when they accepted it for trade allowance originally, but now want me to pay to refurbish the vehicle...! Unheard of! Shame on you for your bait and switch pricing approach! Your advertised price should be your price; no hidden fees or unexpected surcharges. Buyer beware......

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    M Borno

    Sales

    NOT RATED

View More Reviews