Reviews

Average Ratings

4.6
331 lifetime reviews. Includes reviews of East Charlotte Nissan from DealerRater.com
  • Great experience getting my first car in my name

    I came in to Nissan to look and buy a car that day it was a Friday because I had already spent a week on the bus and a college student. I was help...


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    I came in to Nissan to look and buy a car that day it was a Friday because I had already spent a week on the bus and a college student. I was helped by a guy named LeShawn I then told him the price range and what I wanted for my car (Preferably fully loaded) but with my mother cosigning I wasn't going to get that. We then found a Nissan Altima which fit me and my mothers needs. We then began the paperwork which it went very smooth and easily to understand. Unfortunately I wasn't able to get the car that same day because my mother would have to sign the documents as well and she is in Ohio. They then told me they can overnight the process to here and she can overnight it back free of charge and being that it was a Friday and the paperwork was going to take until Wednesday or Thursday of next week they put me in a rental car free of charge for the week so I still had transportation to work and back. Thank you Nissan Darrell S.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great experience
    August 29, 2017

    Really great working with Perry! He was professional and spent all the extra time we needed to help us get into the car we wanted.


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    Really great working with Perry! He was professional and spent all the extra time we needed to help us get into the car we wanted.

    Does recommend this dealer

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  • Rude over the phone customer service

    I called East Charlotte Nissan to get a quote on a part for my car and the person the picked up the phone was extremely rude. I told him my make a...


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    I called East Charlotte Nissan to get a quote on a part for my car and the person the picked up the phone was extremely rude. I told him my make and model and he didn't even look up the part at all he just said it was about 90.00, surely he was able to tell me the exact dollar amount for the part. On top of that he kept calling me ma'am when I first greeted him I told him I was definitely a sir which was very insulting. I'd still do business with East Charlotte Nissan because that was the first and only time someone ever gave me attitude.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome
    July 28, 2017

    This dealership was very personal they got the job done.they were friendly everybody had smiles.love this Nissan dealership thanks. I got me a car...


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    This dealership was very personal they got the job done.they were friendly everybody had smiles.love this Nissan dealership thanks. I got me a car off the show room floor

    Does recommend this dealer

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  • Easy Purchase!
    July 19, 2017

    Mustafa was very easy to work with, and quickly helped me narrow in on the car that was the best for me. From there, the finance team was also eas...


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    Mustafa was very easy to work with, and quickly helped me narrow in on the car that was the best for me. From there, the finance team was also easy to work with - talking though my payment options so I could decide what was best for me.

    Does recommend this dealer

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  • 100% EXCELLENT
    July 3, 2017

    This is really a great salesman...I felt comfortable right from the start. He won me over by his persists and being a man of his word my husband r...


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    This is really a great salesman...I felt comfortable right from the start. He won me over by his persists and being a man of his word my husband really hate going to car dealership but I came in the 1st day and let Mr Bacon know exactly what type of deal me and my husband can agree to and he called us in when everything was approved. Test drive completed, paper work ready , a video introducing me to my new vehicle , car cleaned , gas up and ready to go after leaving the finance department. Rating my experience from my last time there to purchase my 2 vehicle from you guys this time It was a 10 all tge way..This is our 3rd purchase from East Charlotte Nissan..and just to think I was on my way to Monroe Nissan...aIso I will be referring my co-worker on her next purchase. Thanks Mr. Bacon

    Does recommend this dealer

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  • Awesome experience
    July 1, 2017

    Darrell Bacon was our salesmen who I highly recommend him if you are in the market for a new car. He got us the car we wanted with a great price.


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    Darrell Bacon was our salesmen who I highly recommend him if you are in the market for a new car. He got us the car we wanted with a great price.

    Does recommend this dealer

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  • Walked in for a Nissan, walked out with a Hyundai
    June 21, 2017

    My experience at the East Charlotte Nissan was unexpected to say the least, my mother and I walked in and began speaking with Darrell Bacon about ...


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    My experience at the East Charlotte Nissan was unexpected to say the least, my mother and I walked in and began speaking with Darrell Bacon about a Nissan Rogue. While going over what my options were Mike Simone overheard us talking and overheard our conversation about my talking about the comparison between a rogue and a juke. Mike entered the room and said "I couldn't help but overhear you guys talking" introduced himself and shook hands with he both of us, he said "I've got the car for you, you're going to love it, it's not the rogue but you're going to fall in love with it" I told him that we would take a look and see what we think, he brings out a 2013 Hyundai Tucson and it had not been detailed whatsoever as it had been brought in only a day or so beforehand. I was amazed at how gently used the leasing couple before me had kept it, was in nearly immaculate condition, I love the car and they really worked with us on payments, cost, and assuring everything was in tact, I am so happy with my new tucson and am thrilled he allowed me the chance to have it as my own, very personable people and loved how confident he was in the car itself! Thank you Mike and Darrell for putting me in a great and affordable preowned car!!

    Does recommend this dealer

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  • Still Waiting for the parts-put my life in dangerous
    June 14, 2017

    I bought a new car from this dealer at 2013, everything was all right until 3 months ago, the AIRBAG LIGHT came on, so I went to the dealer..........


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    I bought a new car from this dealer at 2013, everything was all right until 3 months ago, the AIRBAG LIGHT came on, so I went to the dealer........... they told me I need to replace one of the parts, takes about 2 weeks, otherwise in case of something happen, THE AIRBAG WONT POP OUT, which means that I risk my life all the time by driving this car.......... so of course go ahead ordered it right away and get this problem solve ASAP. but guess what, almost 3 months goes by, they still do not have the parts that I need, It really drives me crazy with knowing that my life is in dangerous if something happen without the Airbag protection, looks to me it is like either they do not care or they do not have the part..... but whatever it is, I would never buy Nissan no more, I will tell all my friends and people that I know, Do NOT BUY NISSAN.

    Does not recommend this dealer
    Came in for service or repair

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  • Purchasing a new car
    June 1, 2017

    Yesterday, I decided it was time to finally get serious about buying a car, and East Charlotte Nissan was my first choice. Darrell was my salesman...


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    Yesterday, I decided it was time to finally get serious about buying a car, and East Charlotte Nissan was my first choice. Darrell was my salesman, and he was so very nice. He helped me pick a car, and then made sure I understood every step of the process. He even helped me get my phone synced with the bluetooth in the car, and to get the app downloaded, so if I ever have questions, I can find a quick video to help. Everyone there was so nice. I can definitely see myself being a repeat customer!

    Does recommend this dealer

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