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Reviews

Average Ratings

4.2
Average based on 105 reviews.
  • Friendly staff, professional and accommodating.

    You found the car that I wanted. It is exactly what I asked for. The sales person, Anthony Gonzalez is professional and made my experience a posit...

    Dealer Response

    Thank you for your support, Glad we made it a pleasant experience for you. Enjoy your new car. Don't forget to like us on Facebook & follow us on ...


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    You found the car that I wanted. It is exactly what I asked for. The sales person, Anthony Gonzalez is professional and made my experience a positive one. Showed me the service Dept. and introduced me to Lenny the service rep. and showed me the facility.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your support, Glad we made it a pleasant experience for you. Enjoy your new car. Don't forget to like us on Facebook & follow us on Twitter, Linked in, YouTube & Google +! See you there.


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  • Excellent experience!

    Excellent experience all around, from sales person to sales manager!! Very easy to work with and very honest!


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    Excellent experience all around, from sales person to sales manager!! Very easy to work with and very honest!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Thanks Kevin Hanely for the great service!

    I just wanted to comment about the great customer service that I received from Kevin Hanely! I was helping my aunt decide if she wanted to purchas...

    Dealer Response

    All of us at Chevrolet of Englewood congratulate you on your new car and appreciate the opportunity you presented to earn your business! Kevin is ...


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    I just wanted to comment about the great customer service that I received from Kevin Hanely! I was helping my aunt decide if she wanted to purchase her leased car or buy something new. Kevin was no longer at the original dealership she had used. Well she had such a great experience with him when she leased her Malibu that she made me track him down, luckily we found him at the Englewood dealership! It was a win, win for everyone involved! Kevin made the entire purchase process so easy and most importantly my aunt was at ease knowing she was getting taken care of by an outstanding salesman! I would recommend him to anyone looking to get into a Chevy! Go to Englewood Auto Group, you will walk away happy you chose them! Thanks again! Cathy W

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    All of us at Chevrolet of Englewood congratulate you on your new car and appreciate the opportunity you presented to earn your business! Kevin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Best regards, Ryan Mays, rmays@cadillacofmahwah.com


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  • No customer service, Perthetic experiance

    Will Never recommend this dealer to any one... Poor customer service.. No professionalism.. at all ... Manager JOHN MOLINA Not at all helpful.. Sa...


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    Will Never recommend this dealer to any one... Poor customer service.. No professionalism.. at all ... Manager JOHN MOLINA Not at all helpful.. Sales Person Juan ... Not at all salesperson quality... Sorry but very bad experience..

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Don't waste your time!

    I spoke to Juan on Tuesday. Lots of communication. I was impressed, and hopeful. Made appt. for Saturday, 12/19/15. They had all my trade in infor...


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    I spoke to Juan on Tuesday. Lots of communication. I was impressed, and hopeful. Made appt. for Saturday, 12/19/15. They had all my trade in information, VIN, everything they needed. As I did, when I headed to NJ, from Upstate NY. ( not a big deal) Juan called this morning to confirm our appointment for 12 noon. I said yes, we are running a few errands, and will be heading up. I asked "is the car clean?" Silence on the other end of the phone. That was strange. I asked again, "is the vehicle clean? My trade in is, so I'd like your car to also be, since we are coming to see it. Hesitation... Juan says, "yes, you're picking up the car today right? I said, we are coming to look at it, but yes, I have everything ( title, keys etc) in order to expedite the process in the event I did like the vehicle. At approximately 10:45am, I emailed, explaining that we were running late, and we'd be there before 1pm. At approximately 11:15am, Juan called me and said the vehicle was sold. REALLY??? As another person stated in their rating, I dodged a bullet for sure !!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Don't Service your car here!

    Service department is awful! Employees are rude and NOT helpful at all!


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    Service department is awful! Employees are rude and NOT helpful at all!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • SKIP!

    I spoke to two guys over the phone, one seemed stoned and the other seemed drunk. They both claimed to have the vehicle i was looking for, but whe...


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    I spoke to two guys over the phone, one seemed stoned and the other seemed drunk. They both claimed to have the vehicle i was looking for, but when i asked them for pictures they kept coming up with excuses. They finally made me drive to Jersey all the way from Long Island only to tell me that they dont actually have this particular car, but have many others. I left fuming. Save yourself some trouble, dont deal with these amateurs.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Worst experience buying a vehicle ever!

    Purchased 2012 "Certified Pre-Owned" vehicle covered under GM warranty. When I came to pick up the vehicle the interior was dirty and a dental flo...


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    Purchased 2012 "Certified Pre-Owned" vehicle covered under GM warranty. When I came to pick up the vehicle the interior was dirty and a dental floss pick was left in one compartment, which tells me the vehicle did not go thru the vehicle certification process to cover all checklist points. After picking up the vehicle, found a couple of items which should be covered under the warranty. Numerous phone calls and emails to sales managers, finance managers, salesman, failed to elicit any response. Once we took possession of the vehicle, they didn't want to know us. We gave plenty of time to have our issues resolved; we're following up with GM now.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Chevy Equinox

    I'm a college student and they got me approved. I purchased a used Chevy Equinox a few months ago and I haven't had any problems with it. It was f...


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    I'm a college student and they got me approved. I purchased a used Chevy Equinox a few months ago and I haven't had any problems with it. It was for a really good price and a very comfortable car. The manager John Molina and the sales man Juan were really friendly. I definitely recommend this dealer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worst Service Department

    I bought my car from this dealership 5 months ago.I took it to service twice because of my engine light the first time and because of my ABS and T...


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    I bought my car from this dealership 5 months ago.I took it to service twice because of my engine light the first time and because of my ABS and TC light the second time. The first time they ta look out the engine light but it reappeared 2 days later all you have to do for this is to plug the computer in and erase it no need to be a specialist to do that.Then the 2nd time I told very accurately Lenny that I need service because my ABS and TC light is on. as a result they haven't took care of this issue but changed my wiper blades with a cost of $115 an hour for labor.Seriously!3 weeks of wait for this unproductive appointment and over $500 of spending! Now I came back yesterday because I was supposed to receive a check from them for a part they ordered despite the fact I told Lenny not to order it the same day "don't worry I will just send it back" real non sense! I have been told that I will receive my check from 10 to 15 days so after more than 3 weeks he told me it takes one month to get the check.i still didn't get my check

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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