Keffer Jeep Chrysler Dodge RAM

New 888-471-4764 Dealer Website
Used 888-418-6410 Email Dealer
Service 888-647-8428

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Reviews

Average Ratings

4.8
1809 lifetime reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.com
  • keffer Chrysler Jeep Dodge - Krystle Hager Sales

    Great dealership with an extra special sales person, Krystle Hager. We have now bought two Jeeps from her and both experiences have been great, wi...

    Dealer Response

    I am happy to hear you are enjoying your purchase, Laronda! It's encouraging to know Krystle was able to show you dedicated and personalized serv...


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    Great dealership with an extra special sales person, Krystle Hager. We have now bought two Jeeps from her and both experiences have been great, with very little stress aside from the normal car buying decisions. She is very informative and knowledgeable about the vehicles and truly listens and gets us what we are looking for. I would highly recommend this dealership and especially Krystle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I am happy to hear you are enjoying your purchase, Laronda! It's encouraging to know Krystle was able to show you dedicated and personalized service. Please feel free to contact us if you have any questions about your new purchase. Best regards, India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com


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  • Wonderful Experience
    February 24, 2017

    Kim was so helpful and friendly! She took her time to make sure I understood everything involved with the purchase of my new Jeep. I never once fe...


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    Kim was so helpful and friendly! She took her time to make sure I understood everything involved with the purchase of my new Jeep. I never once felt pressured into buying, which is one of the reasons I dread car shopping. The financial team worked with me to help me understand all the rates regarding my financing and kept things casual rather than condescending (I'm still learning about finances and banking). Everyone took their time, and I never once felt rushed. I'm just so sorry I can't remember everyone's name I met, but they were absolutely wonderful. So, thanks again to Kim and her team! I LOVE my new Jeep and the process it took to get it!

    Does recommend this dealer

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  • Very nice Customer Service!
    February 21, 2017

    I had another location and some how in speaking with Mr. Willie, I decided to check the dealership out and I am very glad I did. Ms. Sydney, Ms. L...


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    I had another location and some how in speaking with Mr. Willie, I decided to check the dealership out and I am very glad I did. Ms. Sydney, Ms. Lauren and Mr. Willie were great! Thank you all for the time and of course Great Customer Service. It was a pleasure in meeting and speaking with you all as this is my 1st suv jeep.🙂

    Does recommend this dealer

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  • Many Many other dealerships to choose from!

    I have never been treated so poorly by a sales manager before. The gentleman in the detail shop was more respectful than the sales manager. I don'...

    Dealer Response

    Thank you for your candid feedback. Our customers are our top priority and its discouraging to hear about your disappointment with our staff. Plea...


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    I have never been treated so poorly by a sales manager before. The gentleman in the detail shop was more respectful than the sales manager. I don't think I would accept a car from Keffer if they gave it to me! Would gladly pay more to be treated like a real person! I drove to one of the many other dealerships on the same road! Poor form, Keffer!!

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your candid feedback. Our customers are our top priority and its discouraging to hear about your disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I look forward to hearing from you. Sincerely, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com


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  • First time buyer

    First time buying a car, made the experience a breeze and was very patient. Answered all of my questions easily as well! Very helpful and understa...

    Dealer Response

    Jordan, It was a pleasure to read about your first buying experience at Keffer Chrysler Jeep Dodge. Congratulations on your new purchase! Our top ...


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    First time buying a car, made the experience a breeze and was very patient. Answered all of my questions easily as well! Very helpful and understanding!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jordan, It was a pleasure to read about your first buying experience at Keffer Chrysler Jeep Dodge. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for taking the time to write this outstanding review. Happy driving! Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com


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  • Excellent Purchase Experience
    February 9, 2017

    Contrary to some of the advertisements you may have seen on television, the is the "General you need to call!". I've been buying cars for almost ...


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    Contrary to some of the advertisements you may have seen on television, the is the "General you need to call!". I've been buying cars for almost 50 years and this was one of the easiest purchases is I've ever done. The vehicle was well-explained/described, all my questions were answered and negotiations were handled expediently. I'll be back for sure!!

    Does recommend this dealer

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  • Awesome Jeep Buying Experience.
    February 9, 2017

    Today I bought me a new Jeep Grand Cherokee from Keffer Jeep. I had a great experience here and felt welcomed. My salesman General Washington Jr w...


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    Today I bought me a new Jeep Grand Cherokee from Keffer Jeep. I had a great experience here and felt welcomed. My salesman General Washington Jr was super nice and very very helpful with everything. He wanted to make sure I was happy before I left. I highly recommend this dealership.

    Does recommend this dealer

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  • Keffer Chrysler Jeep Dodge - Michael Lewis Sales

    I thoroughly enjoyed my experience when I visited Keffer in Charlotte! It was my first stop to check out used vehicles and I was immediately greet...

    Dealer Response

    Thank you for recognizing your experience at Keffer Chrysler Jeep Dodge. We couldn't be happier that you enjoyed your experience here and that Mic...


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    I thoroughly enjoyed my experience when I visited Keffer in Charlotte! It was my first stop to check out used vehicles and I was immediately greeted by Michael Lewis. He helped me as I was walking in and took me directly to the Mustang Convertible I had been looking at for a week. He was extremely friendly and answered all of my questions with patience. He also was brave enough to ride in the car for my first test drive. Michael is someone I would recommend to visit because he will help you find exactly what you need and want. I could tell he enjoys his job and he sincerely likes helping to provide customers with excellent customer service. I am very happy with my purchase and the customer service I received when visiting Keffer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for recognizing your experience at Keffer Chrysler Jeep Dodge. We couldn't be happier that you enjoyed your experience here and that Michael was there to provide you with such exceptional service! We appreciate your recommendation as well. Thank you again and congratulations on your Mustang Convertible. Best regards, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com


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  • 2017 Jeep Grand Cherokee Laredo
    February 6, 2017

    It was a pleasure working with General Washington, in identifying the right Jeep for me and my family. I look forward to a continued relationship...


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    It was a pleasure working with General Washington, in identifying the right Jeep for me and my family. I look forward to a continued relationship and service from Keffer Chrysler Jeep Dodge Ram.

    Does recommend this dealer

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  • We were unhappy with our buying experience.
    February 5, 2017

    We were unhappy with our buying experience. Prices stated online were not offered unless you met many qualifiers. That wasn't what we were expect...


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    We were unhappy with our buying experience. Prices stated online were not offered unless you met many qualifiers. That wasn't what we were expecting upon entering the dealership.

    Does not recommend this dealer

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