Jaguar Land Rover Charlotte

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
101 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 4, 2019

    My purchase experience was very pleasant and easy. Everyone was helpful. Chris Johnson did a great job. I would definitely return to Chris for another... car.

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    Shopped for a new car
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    Dealer Response

    Diane, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

  • 5.0 out of 5
    December 2, 2019

    I had an excellent experience at Jaguar Land Rover of Charlotte. Will Smith was a pleasure to work with and treated us well throughout our time shopping... for a new car. We were treated well by everyone we interacted with during our visits.

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    Dealer Response

    Eholland, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

  • March 18, 2017

    Great service as always from this dealership. We have bought 5 cars over the last 15 years and they are just great. Jim, our salesmen is so knowledgeable... and highly engaged in the entire process. Great work!!

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  • 5.0 out of 5
    November 25, 2019

    Always quick, friendly and done right every time I come in to the dealership. Highly recommend this location to anyone.

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    Dealer Response

    Joe Fushey, your satisfaction is our top priority. If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    November 22, 2019

    I?m always impressed with the service I receive from Kelly Purser and team!! Wait time was minimal and they are always so courteous. Would definitely... recommend this service department and dealership.

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    Dealer Response

    Susan, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

  • 5.0 out of 5
    November 18, 2019

    I worked directly with Will Smith. He and I worked via text on the entire process of buying my new Discovery Sport. He made the process easy, and was... very attentive of my concerns. I am very pleased with my purchase, I will return to purchase again from Will.

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    Dealer Response

    We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take c...are!

  • 5.0 out of 5
    November 4, 2019

    Everything handled with minimum inconvenience and a gracious attitude.

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    Dealer Response

    Hello Winged Wonder, we appreciate you taking the time to leave us this feedback.

  • 5.0 out of 5
    October 29, 2019

    We had a very positive experience at Hendrick Land Rover. Will Smith worked with us and was able to locate the Range Rover Sport that we wanted and had... it transported from Naples to Charlotte. Will was not pushy, very easy to work with, very professional, and very knowledgeable. We love our Sport and would work with Will again. Definitely recommend Hendrick Land Rover Charlotte

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    Dealer Response

    Matt And Suzy Ohl, we're so glad that we were able to go above and beyond your expectations!

  • 5.0 out of 5
    October 27, 2019

    Will Smith of Land Rover Charlotte was my client advisor in connection with my recent purchase of a 2020 Range Rover. My previous vehicle was a BMW and... I owned a Lexus prior to the BMW. Of all of my buying experiences, Will and his team have topped them all. Will was low-key (which I like), but highly knowledgeable. Will acted as a consultant, not a sales person. He's first class all the way. Five star service and an extremely fun experience.. I highly recommend Will and his team.

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    Dealer Response

    Hi Paul Devine, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    October 25, 2019

    Will Smith was fabulous. I had a complex situation as I am from NYC and the car needed to be shipped to Fargo, ND. Will took care of everything for me... and was super responsive to my needs and endless questions.

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    Dealer Response

    J.g., we are glad we could help! We do hope we can be of assistance in the future. Take care!

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