Jaguar Land Rover Charlotte

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
219 lifetime reviews.

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  • 5.0 out of 5
    February 25, 2021

    I went into the dealership looking for a new car and I left with a gently used car that met all of my needs and more. I worked with Matt Smith who was... helpful and patient with me. Since I had little idea of what direction I wanted to go or even what car I wanted. I settled on a Jaguar FPace which is an amazing automobile.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Meredith! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    February 14, 2021

    Riaan, thanks for making the purchase process easy and for the follow-up post the purchase. I was so happy that you could facilitate getting the car i... wanted into this dealership. very good experience.

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    Dealer Response

    Dorothy, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to ...be the case during your visit. If you have further needs or questions, please reach out!

  • March 18, 2017

    Great service as always from this dealership. We have bought 5 cars over the last 15 years and they are just great. Jim, our salesmen is so knowledgeable... and highly engaged in the entire process. Great work!!

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    Shopped for a new car
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  • 5.0 out of 5
    February 9, 2021

    Greg Davis did a great job in making sure the buying process went smooth. He is great with client relations and his responsiveness was great.

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    Shopped for a new car
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    Dealer Response

    Doug, we are so pleased you enjoyed your visit to Land Rover Charlotte! Thanks for taking the time to leave a review.

  • 5.0 out of 5
    February 9, 2021

    We had a fantastic experience. We worked with Riaan Engelbrecht. If you are going to look at a car here ask for Riaan. I've bought a lot of cars and... sometimes the experience can be sub par. Riaan was great for many reasons, but for one he shared love for cars that I do. That showed in how he handled and approached the sales process. It was simple, straight forward, and quick. The dealership is super modern and uses great technology to make the customer experience really good.

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    Shopped for a used car
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    Dealer Response

    Nathan Garrison, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look f...orward to helping again in the future. Take care!

  • 5.0 out of 5
    February 8, 2021

    Sales Rep Greg Davis truly was awesome. He was easy to work with, honest, and helpful. My plans is to have him work with my daughter with her future purchase... as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Katrice Rivers, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it.... Have a great day!

  • 5.0 out of 5
    February 1, 2021

    Had a great experience working with Greg Davis at Land Rover Charlotte. He was personable, patient, and knowledgeable while working with me on my trade... in. Thanks again!

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    Shopped for a used car
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    Dealer Response

    Kevin C, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional w...e can do for you.

  • 5.0 out of 5
    February 1, 2021

    I had a great experience working with Riaan Engelbrecht at LandRover Charlotte. He was very knowledgeable about the car and was a great through the sales... process. I highly recommend this dealership and working with Riaan.

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    Shopped for a new car
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    Dealer Response

    Chris, we are so happy to read such a great review about Riaan and Land Rover Charlotte! If you ever need anything else from us, please feel free to g...ive us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    January 28, 2021

    After simply visiting Land Rover of Charlotte to look at the size of a BMW of their lot, Matthew Smith more than answered every question that my wife and... I had. He spoke of the deals in place, and said that he could even get the dealership to tint the windows if we liked. We decided to go for it, and this ended up being the smoothest, quickest car purchase that we’ve ever made! I highly recommend asking for Mr. Smith when you visit Land Rover of Charlotte!

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    Shopped for a new car
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    Dealer Response

    Damian Pryor, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case duri...ng your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    January 26, 2021

    From start to finish our experience was pleasant. Brian was informative, detailed and patient while we test drove and asked questions. It’s shows by the... level of care given to us respect time and also attention to detail with ensuring that I understood all of the features of the new car. We will definitely give Brian and staff at the Independent location our business again as they understand that the customer is first. I also appreciate the consistent follow up after the purchase.

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    Dealer Response

    Jagmarcus, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. Your recommenda...tion means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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