Reviews
The staff is super friendly and made our buying
The staff is super friendly and made our buying experience a joy. Fred is the man. I would definitely recommend anyone to come here for their next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so pleased to know Fred and the team made your experience at Lexus of Northborough enjoyable. We truly appreciate the recommendation and look forward to serving you again in the future!
Satisfied with recent purchase!
Satisfied with recent purchase! Great communication throughout the process. They listen your concerns and solve it for you. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Jeon! We are thrilled to hear that you had such a seamless purchase process. Thank you for choosing Lexus of Northborough, we hope to work with you again!
Great service by Mr.
Great service by Mr. Fareed in helping me choose my RX350h. Very happy with my decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mak! We appreciate the shoutout to Fareed from our Lexus of Northborough team. Enjoy your new ride!
Excellent service both i dales and business transactions.
Excellent service both i dales and business transactions. I’m very pleased with my new Lexus it drives beautifully and the dash board is very similar to my totaled Lexus. Thank you for your great service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us at Lexus of Northborough! We're delighted to hear that you're enjoying your new Lexus and found the service excellent. Safe and happy driving ahead!
Exceptional customer service.
Exceptional customer service. The staff was very helpful, answered all our questions and made our experience a positive one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that our team at Lexus of Northborough provided exceptional service and made your experience a positive one. Thank you for sharing this feedback!
My husband and I brought our car for a service to Lexus
My husband and I brought our car for a service to Lexus of Northborough. Alex greeted us and offered us to wash our car and also vacuum inside of our car after a service done. Alex is very professional with a great personality. Thank you Alex for your exceptional service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcia, thank you for sharing your experience! We're delighted to hear that Alex provided exceptional service during your visit at Lexus of Northborough. We appreciate the kind words and look forward to serving you again in the future!
Everyone there was great to deal with, salesperson,
Everyone there was great to deal with, salesperson, finance mgr, and front desk. They made it a very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrea, we're delighted to hear that our team at Lexus of Northborough made your experience pleasant! Thank you for sharing your feedback with us.
The dealership is clean and the service is very
The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Lexus of Northborough! We're glad to hear that our clean dealership and knowledgeable advisors made a great impression. We look forward to serving you again in the future!
The experience was excellent from start to finish
The experience was excellent from start to finish completing all task and returning my vehicle in perfect timing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marvin, we're delighted to hear that your experience at Lexus of Northborough was excellent and timely! Thank you for sharing this feedback with us.
Eugene in sales at Lexus Northborough was extremely
Eugene in sales at Lexus Northborough was extremely thorough and informative. He went over all aspects and answered all questions. Explained all workings of the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura, we're delighted to hear that Eugene provided such a thorough and informative sales experience at Lexus of Northborough. Thank you for sharing your positive feedback!