Reviews

Average Ratings

4.7
301 lifetime reviews. Includes reviews of Lexus of Northborough from DealerRater.com
  • SHOPPING FOR NEW, USED AND REPAIR/SERVICE GX470

    I will give them 10 out of 10 of shopping for new, used, and service/repair. excellent facility with their friendly Staff, please just don't buy m...

    Dealer Response

    Thank you for taking the time to write a review for us! We are pleased to hear that you enjoyed your experience with our dealership and that our ...


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    I will give them 10 out of 10 of shopping for new, used, and service/repair. excellent facility with their friendly Staff, please just don't buy my saying, just visit them, particularly on Saturday's and you'll enjoy their special BBQ (barbecue} as well.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write a review for us! We are pleased to hear that you enjoyed your experience with our dealership and that our staff was courteous. We appreciate your recommendation and hope to do business with you in the future. Be sure to check us out online on our Facebook and Twitter for exclusive updates and deals. Mary Leach, Customer Relations | mleach@lexusofnorthborough.com


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  • Two car purchase!
    December 9, 2017

    I was in the market for a New RX 350 and an LX570! After being recommended to my sales specialist Nicole FitzGerald from a good friend we visited ...


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    I was in the market for a New RX 350 and an LX570! After being recommended to my sales specialist Nicole FitzGerald from a good friend we visited her and couldn???t be any happier by doing so!! She made it very easy, no hassle and was super knowledgeable of the product that it made the buying of both vehicles very easy!! Kevin Mchale made the finance process very simple and helped us pick the best option to protect our leases!! I definitely recommend the team at Lexus of NORTHBOROUGH!!

    Does recommend this dealer

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  • LEXUS OF NORTHBORO

    I worked with Jonathan Miller for service on my car. He was very helpful and made my experience a pleasure. I would definitely work with him again.


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    I worked with Jonathan Miller for service on my car. He was very helpful and made my experience a pleasure. I would definitely work with him again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lexus RX 350
    December 6, 2017

    The dealer was very accommodating and very understanding of the customer's needs. They tried to troubleshoot any issues right away. They gave ...


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    The dealer was very accommodating and very understanding of the customer's needs. They tried to troubleshoot any issues right away. They gave me their personal cell phone to text for updates and concerns. I highly recommend this dealer

    Does recommend this dealer

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  • RX 350

    Very accommodating and very understanding of the customers needs. They try their best to please their customers


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    Very accommodating and very understanding of the customers needs. They try their best to please their customers

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Make sure you ask for Val
    December 6, 2017

    Val has been one of the most sincere and upfront professional, I???ve had the pleasure of working with. Pre-sale, during the sale and after the sa...


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    Val has been one of the most sincere and upfront professional, I???ve had the pleasure of working with. Pre-sale, during the sale and after the sale, he has demonstrated the same willingness to help and assist. I have already recommended friends and family and they have given me the same feedback. I will definitely be back and continue to work with him. I leased an RX350 , 2016 .

    Does recommend this dealer

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  • Great Experience
    December 2, 2017

    Very professional dealship. Salesman, Chris Schmitt was very knowledgeable. Definitely will return again for our next purchase. Was able to purch...


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    Very professional dealship. Salesman, Chris Schmitt was very knowledgeable. Definitely will return again for our next purchase. Was able to purchase from there inventory wide selection of interior and exterior colors Finance manager very helpful in selecting various service options

    Does recommend this dealer

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  • Extreme positive and happy experience
    November 26, 2017

    We are so happy working with Eli Schallhorn for our first Lexus car. He is very honest, truthful, professional. He is also very patient explaining...


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    We are so happy working with Eli Schallhorn for our first Lexus car. He is very honest, truthful, professional. He is also very patient explaining and going over all features we requested inside and outside under very cool and windy weather condition. He helped us on post-car items, such as registration and duplicated car plates. We absolutely recommend Eli and Lexus of Northborough to anyone who wants to buy Lexus cars. Thanks Eli.

    Does recommend this dealer

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  • Good service
    November 21, 2017

    Feel satisfied and happy. I will recommend Val to my friend. Super efficient and pacient. I like my new car and enjoy his experience. Happy!


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    Feel satisfied and happy. I will recommend Val to my friend. Super efficient and pacient. I like my new car and enjoy his experience. Happy!

    Does recommend this dealer

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  • Outstanding customer service

    Salesman was extremely nice and pleasant to talk to. I felt comfortable making a purchase deal. He was very friendly and always a smile on his fac...


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    Salesman was extremely nice and pleasant to talk to. I felt comfortable making a purchase deal. He was very friendly and always a smile on his face. Overall car buying experience was excellent. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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