Reviews
Clarence the salesperson was great, answered all
Clarence the salesperson was great, answered all questions, drove the sale with no pressure. The process was fairly quick and simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service advisor was courteous, knowledgeable and
The service advisor was courteous, knowledgeable and helpful. She kept me informed about the situation with my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have no complaints on the service or the quality of
I have no complaints on the service or the quality of performance ! I’m always pleased when I leave. Archie is so caring and makes sure everything is to my approval.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Loved getting a rental so I did not have to wait and they
Loved getting a rental so I did not have to wait and they WASHED my car and I didn’t have to ask … great day!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Another great service visit.
Another great service visit. Marshall Moore kept me informed and kept me informed. Very personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently was trying to buy a used vehicle from this
I recently was trying to buy a used vehicle from this dealership. I was told by the salesperson to fill out an application and they would do a soft credit check without affecting my credit score. I made it clear I didn’t want my info sent out to a lot of lenders. I take it he was told by the sales manager to do this but I don’t know it for a fact. Then, I started getting a few notices that I had hard credit inquiries. I let the salesperson know I didn’t approve. They ended up giving one high interest rate offer which I refused. The vehicle is now sold and my credit score I am sure will be impacted. I was basically lied too and I won’t use this dealership ever again. I hope I can work this out with the credit bureaus but they can be difficult to deal with. I gave Bobby a two star but I don’t think most of this was his fault.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Already responded, everything was fine.
Already responded, everything was fine. It was done in a professional manner. Thanks to the crew.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people in sales service parts and rental
Great people in sales service parts and rental departments. Truly a place you will enjoy doing business with!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
car got locked on because of power outage loaner car
car got locked on because of power outage loaner car provided for free overall good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service department is awful.
Service department is awful. Very long wait time for routine maintenance. Same experience three times in a row. Will not return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
