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Scott Clark Toyota

(5,453 reviews)
Visit Scott Clark Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00pm–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00pm–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 803-7838 (866) 803-7838
Used (888) 393-8020 (888) 393-8020
Service (704) 321-4534 (704) 321-4534

Reviews

(5,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Clark Toyota from DealerRater.

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Clarence the salesperson was great, answered all

Clarence the salesperson was great, answered all questions, drove the sale with no pressure. The process was fairly quick and simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service advisor was courteous, knowledgeable and

The service advisor was courteous, knowledgeable and helpful. She kept me informed about the situation with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have no complaints on the service or the quality of

I have no complaints on the service or the quality of performance ! I’m always pleased when I leave. Archie is so caring and makes sure everything is to my approval.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Loved getting a rental so I did not have to wait and they

Loved getting a rental so I did not have to wait and they WASHED my car and I didn’t have to ask … great day!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Another great service visit.

Another great service visit. Marshall Moore kept me informed and kept me informed. Very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I recently was trying to buy a used vehicle from this

I recently was trying to buy a used vehicle from this dealership. I was told by the salesperson to fill out an application and they would do a soft credit check without affecting my credit score. I made it clear I didn’t want my info sent out to a lot of lenders. I take it he was told by the sales manager to do this but I don’t know it for a fact. Then, I started getting a few notices that I had hard credit inquiries. I let the salesperson know I didn’t approve. They ended up giving one high interest rate offer which I refused. The vehicle is now sold and my credit score I am sure will be impacted. I was basically lied too and I won’t use this dealership ever again. I hope I can work this out with the credit bureaus but they can be difficult to deal with. I gave Bobby a two star but I don’t think most of this was his fault.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Already responded, everything was fine.

Already responded, everything was fine. It was done in a professional manner. Thanks to the crew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great people in sales service parts and rental

Great people in sales service parts and rental departments. Truly a place you will enjoy doing business with!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

car got locked on because of power outage loaner car

car got locked on because of power outage loaner car provided for free overall good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service department is awful.

Service department is awful. Very long wait time for routine maintenance. Same experience three times in a row. Will not return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.