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Scott Clark Toyota

(5,388 reviews)
Visit Scott Clark Toyota
Sales hours: 9:00pm to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00pm–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00pm–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 803-7838 (866) 803-7838
Used (888) 393-8020 (888) 393-8020
Service (704) 321-4534 (704) 321-4534

Reviews

(5,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Clark Toyota from DealerRater.

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Phenomenal service as always!

Matt assisted me, he was excellent and ensured that I understood everything about the work being performed on my vehicle. He helped me make an informed and educated decision on new tires for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

Seriously one of the best service experiences I've had. I typically dread getting my car serviced because it feels like they are always trying to get me for more than I came in for. Not here and not with Steve. He saved me money and was so friendly. Helped me for exactly what I came in for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

4Runner service visit

Crystal in service always provides excellent customer service. She is a big reason that I traded vehicles there the last time I traded. Probably will again some day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Mixed feelings

Took 3 years to get my dashboard because I was forgotten about. Not a very good feeling and hard to recommend the dealership after that. I called after waiting over a year and was given a pat on the head and basically told to be patient. After 3 years I was told the center had a whole new crew and they had to search for my dashboard information and would call me back. Jessica was hard to reach for an appointment. Had to leave more than one message to get a call back from her. Steve Vadala was nice and prompt and took care of my appointments details. I’m happy with the work that was done on my car. Duane was very friendly when he drove me to work. Thank you for that.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent Service

I've had the Toyota Camry serviced since new in 2017 and have had excellent service at this dealership. Easy making appointments and fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchased a Seqouia and had a Great experience thanks DJ

The Scott Clark Team below including Martesse in Finance helped my wife and I purchase our new Toyota Sequoia. We have purchased a Seqouia and Highlander previously and had Great service in all 3 vehicles. Thanks Guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Crystal Kush Provides Excellent Service

I have been a customer for many years, and can always trust my cars’ service needs to Crystal. She makes sure to explain the service needed at the time, and also helps me plan for the cars’ upcoming recommended work. Crystal is the reason I will only take my Toyotas to Scott Clark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service. Friendly, eager to please.

Longer wait than expected (due to an unexpected computer update), yet my service tech went above and beyond to keep me informed and did his best to get me out and to my next appointment on time! Thanks Mike! I made it right on time! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly and on-time service

Billy Carroll was friendly And helpful. There was some problems with my information on my account he corrected them quickly And updated the correct information. The work was done under the time quoted and he came and checked with me and made suggestions for my automobile. One of the most pleasant visits I have had with any car dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Servive

Quick and accurate diagnosis. Repair made in a timely manner, and I was on my way. I feel that I can always trust Billy’s recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.