Volvo Cars of Charlotte

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 20, 2020

    I always review what's needed and perform all of the item I can do myself, so when I schedule service I specify what needs to be done. This would be my... 6th service and as before I and my car was well taken care of. My loaner was ready for me and I was in and out without delay. The people are professional, friendly, and informative. The facility is always clean and we'll managed. Of all the cars I've owned,. Volvo service is by far the best experience I ever had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2020

    My Salesman, John Vena was AWESOME....go see John and have a GREAT experience buying a car!!! - Low pressure, great service and nice to talk to.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 5, 2012

    2nd time buying a new car from Volvo of Charlotte. Again, a great experience. Sam R. was our salesman both times. Highly recommend him and the dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2020

    GREAT people and place to shop. Made sure my car was returned in time to leave for trip. Very friendly and helpful with arrangements.. My 3rd Volvo

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 27, 2020

    Bought my Volvo straight off the show room floor! Best purchase I’ve ever made. The staff was friendly, workable and honest ! Service department was... also great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2020

    The Service department provides impeccable service and I loved how attentive they were to my needs. Tom Baker runs the service lane with excellence and... the whole customer service atmosphere has been Changed for the good.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2019

    I had a fantastic experience buying my new Volvo! I found a vehicle on the website that I liked and asked to get an e-price for. I was contacted very quickly... by a sales representative who emailed me the out the door price. I scheduled to go test drive the vehicle and loved it. I felt like a got a fair price and had a very pleasant experience actually purchasing the vehicle! The sales representative was personable and very knowledgeable without ever being pushy. I will definitely recommend Volvo of Charlotte to family and friends!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2019

    I took my car in for repair and the staff was very prompt, courteous and professional. The mechanic did a excellent job on my car. I would highly recommend... Volvo of Charlotte to my family and friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2019

    Bought a new Volvo S60. From start to finish worked with John V. and found him to be extremely professional , knowledgeable, and delightful! I love my... new car!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2019

    I was beginning the process of buying a recent year used car for myself. I had already driven 6-8 different vehicles when I stopped at Volvo of Charlotte.... John V took me for a test drive in a Volvo model I had seen online, but not in person. He explained a lot about that car and about Volvo without being pushy. The model/year we drove was in my price range, but did not have a specific feature I wanted. He did mention that they had a newer option with that feature at a good price. My husband and I drove the car, discussed the value of it, and my 5-year car became a 10-year car. I'm so excited to be driving my new Volvo and highly recommend you see John V if you visit the dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews