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Reviews

Average Ratings

5.0
16 lifetime reviews.
  • Great experience

    2nd time buying a new car from Volvo of Charlotte. Again, a great experience. Sam R. was our salesman both times. Highly recommend him and the dea...


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    2nd time buying a new car from Volvo of Charlotte. Again, a great experience. Sam R. was our salesman both times. Highly recommend him and the dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchaser

    GREAT EXPERIENCE - Courtesy - Professionalism - very patient. I test drove 4 different cars before I made my selection. Fred was very, very patient.


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    GREAT EXPERIENCE - Courtesy - Professionalism - very patient. I test drove 4 different cars before I made my selection. Fred was very, very patient.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great communication. Nice rental vehicle.

    Great communication. Nice rental vehicle. All issues with the vehicle resolved smoothly.


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    Great communication. Nice rental vehicle. All issues with the vehicle resolved smoothly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a used Volvo XC90, great experience!

    We went to several major dealerships looking for a reliable used SUV. Volvo of Charlotte had them all beat hands down. Our sales person was Freder...


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    We went to several major dealerships looking for a reliable used SUV. Volvo of Charlotte had them all beat hands down. Our sales person was Frederick Gates. He was great. Where all the others had their computer screens turned away from us, Mr. Gates had the screen in our direction the entire time so we could see everything that was going on. We bought a used XC90 and I am glad we bought it from Volvo of Charlotte because they had all the service records as well as advised us of what work they did prior to putting this on the lot for sale. We know we got a great vehicle at a great price. Best of all it was nice having a sales person in Mr. Gates, who made you feel at ease with our purchase. Highly recommend Volvo of Charlotte and Frederick Gates!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • volvo of charlotte

    Very helpful. very happy with my purchase loved using cars.com to search for my car.


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    Very helpful. very happy with my purchase loved using cars.com to search for my car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service

    In today's world with most companies, exceptional customer service is the exception rather than the rule. At Volvo-Saab of Charlotte, great custom...


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    In today's world with most companies, exceptional customer service is the exception rather than the rule. At Volvo-Saab of Charlotte, great customer service is the RULE!! My wife and I have bought four cars from V/S of Charlotte going back to 2002. During the twelve years, I have been fortunate enough to deal with one person when any of my cars needed servicing; Amy Clark. Amy is a true professional for many reasons, but the main reason is that she treats my wife and like we're the only customers she has.....which is certainly not the case! I know when I take my car into Amy, I can depend on her to be honest and forthright with me about what my car May or may not need. I trust her!!! She has worked very hard to earn that trust, and she continues to earn my trust during every interaction. I can say with all sincerity, that Amy Clark is the only reason I continue to do business with Volvo-Saab of Charlotte because I believe she truly cares about her customers getting the best service possible. Thank you, Amy for a job well done!! Darin S. Helms

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5 Star Service

    My wife and I just purchased our used XC 90 from Sam Rothberg. He was the original salesman when it was new and now sold it again to us. He was ex...


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    My wife and I just purchased our used XC 90 from Sam Rothberg. He was the original salesman when it was new and now sold it again to us. He was extremely professional and had knowledge and comprehension of the Volvo concept that one would expect from someone with 19 year with Volvo of Charlotte. We felt very welcome and satisfied with the total experience. This is our 4th Volvo and we hope that when we need another that he is still around. We have already told others of the great service we got. Thanks Sam for taking time to introduce us to our new car. Although used, we received the same attention that one would get buying a new car. We are also impressed with the valet service offered by Volvo of Charlotte.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service on the purchase of a used car

    We were in search of a 1st car for my 17 year old and Volvo-Saab of Charlotte came through. We are very happy with our purchase and received excel...


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    We were in search of a 1st car for my 17 year old and Volvo-Saab of Charlotte came through. We are very happy with our purchase and received excellent service before, during, and after the buying process. We have already recommended this dealer to friends!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used car dealer purchase

    We purchased a used Volvo from Greg Simons in the used car dealer dept. Greg helped us get the right car that suited our needs for our daughter th...


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    We purchased a used Volvo from Greg Simons in the used car dealer dept. Greg helped us get the right car that suited our needs for our daughter that also fit our budget. The experience was stress free - Greg was very professional. I would definitely recommend shopping for your car here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easiest car purchase ever

    Everything about our car buying experience at Volvo of Charlotte was great, It was so smooth it did not seem real afterwards, usually after buying...


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    Everything about our car buying experience at Volvo of Charlotte was great, It was so smooth it did not seem real afterwards, usually after buying a car I have always felt like I've been through a battle but not at Volvo of Charlotte. Every step of the process was meticulously covered and they wanted to make sure we understood before moving to the next item. Our first visit to look at the vehical, when we arrived it was already prepared and sitting at the front ready for a test drive. There was no pressure to finish the deal, we were given all the info we needed and questions answered so we could go home and think about it. Buying a car is a major purchase and most dealerships do what ever they can to keep you on the lot till you have bought the car to the point of being annoying. This is our first Volvo and we are very pleased with car also. Will definetly come back to Volvo of Charlotte for future purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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