Service during COVID-19 exceeded expectations. Every item (credit card, drivers license, car keys) was sanitized before changing hands. I was even provided... a disinfected loaner car while my car was serviced
Dealership took exceptional care during the covid-19 to maintain sanitary conditions. It was very appreciated. Although the tires we purchased were a... bit more than local places we chose to have everything done at the dealer. Only issue was the tire pressure was not re-calibrated so the lights came on twice and we had to do that ourselves. Aside from that we were very pleased with the visit.
60K mile service. In and out in same day. Love the clean car I drive away with!
Thank you to the service staff for not only wearing masks, but constantly wiping down all surfaces, including my credit card, to keep us all safe.
As the usual....going above and beyond to take care of their client. Even in this crazy time of pandemic...delivering the epitome of top quality service!!!
Amazing buying experience in a truly funky time with Corona virus. From the time we arrived for our appointment for a test drive, Greg and the team got... everything taken care of and made the process incredibly easy. No BS, no waiting on some manager to approve, no games like other dealerships. Everyone was professional and courteous, even with all of us wearing masks and using Purell hand sanitizers!!!
The staff, Arthur and Tanya, were extremely attentive and professional. Given the virus lock down, they had a nice clean car ready for me as a loaner.... They were very aware of cleanliness. They gave me great advise about my car's needs for the future. The facility was spotless. I had a very nice experience.
My visit to University Volvo was wonderful. Art was very professional. Thank you for the exceptional service.
This is my third vehicle from University Volvo. I keep coming back because of the Sales Team. They are professional, timely and recognize the value of... a returning customer. I never felt pressured, the sales team was responsive and willing to quote multiple vehicles in determing the best fit for me. I would recommend them to anyone.
Highly recommend University Volvo. The whole team goes above and beyond. We never felt pressure to buy. They found us the exact car we wanted. We are... very very happy with our new car and couldn't be happier with the whole process. It was smooth from start to finish.