University Volvo Cars

Helpful staff, good all around experience, happy with everything. Now, if this car turns out to be a lemon... ;)

Best car buying experience I have ever had. I would definitely recommend university Volvo to my friends

Daniel, Bob and AJ took good care of us; making our decision to buy our first Volvo seamless! We really felt like the customer; will tell all my family and friends for sure!

My visit was initially due to a failure in the electric system of my car. At the dealer, they found that my front tyres was in very bad condition. After a long waiting on answers from Lease Plan, all four tyres was changed. The reception we got was outstanding. The workforce and management team walkted the extra mile to make us feel welcome.

Came in for an oil change. Dealership drove me to an iHOP so I could grab some breakfast then picked me up when I was done. Car was ready a few minutes later. They didn't try to sell me any unnecessary services or parts, they just changed the oil. All the guys were friendly as well. Great experience.

Great dealer to work with to purchase a new vehicle.

Scott Baker was, and always is, very courteous and helpful.

I'm happy to report that this is the very first time I've had an enjoyable experience buying a car! It was a painless process that I typically dread and I would highly recommend working with this dealership!

This week, I leased my first Volvo. On Tuesday, University Volvo responded to my internet inquiry and they offered to help me by email instead of stonewalling me until I answered their phone calls. I work from home and find myself on calls throughout the day, so it is much easier for me to multitask on calls and answer car sales inquiries by email, instead of having to put off a business call while debating whether I want a T5 or T6 and whether I want an Inscription or Momentum. They ultimately offered me an amazing deal on a T6 Inscription and I also took Volvo up on its Pull Ahead offer, while offering me a dealership that was close enough to my house after I decided that I might have to travel out of town to get the best deal. A great deal of praise should go to Daniel Lechner. His initial offer was pretty solid, but when I noted to him that I would likely be pursuing another offer, he asked what it would take me to go with University Volvo (and not in an ultra-aggressive, sleazy way). Instead, he made me feel like I mattered, like University Volvo wanted me to be their customer. He listened to me. Others were just throwing out cars that matched nothing that I wanted or they wanted me to get a car that was kind of the car I wanted but not a perfect fit. Daniel made sure that it was about me, and recognizing that I was considering an offer from a competing dealership, he did his best to pull out all of the stops. I wound up selecting University Volvo and I'm glad that I did. When I arrived at University Volvo, I was greeted by a great staff and Daniel had the car ready for a test drive. After we got back, I decided right then and there to sign on the dotted line. After filling out the application, another highlight was working with Greg Cole, who helped me get all of the paperwork signed and really talked me through the process. I was honest with him about why we came to Volvo (bad experience with a local dealer that owns dealerships for several brands) and what coming to Volvo meant to my wife and I. I also stressed that it felt like Volvo viewed this as a long-term relationship instead of a one-time sale. In the end and basically once I decided, I realized that I made the right choice. We also talked about a timeline for my next purchase/lease in October when my wife's lease rolls off. After wrapping up the paperwork, Daniel took me on the tour of the car and showed me how to operate some of the bells and whistles (learning all of them would take way too long, although he was more than willing to do so). I drove home in comfort and style, and I think my wife is already eyeing my car. We're happy with our purchase and we're thankful that we were able to deal with an amazing team. Daniel is a model for how someone should handle internet sales interactions in this day and age. There was no pressure and a genuineness that others just haven't had in the process. He also never made me feel like I had to beg for a fair price. Instead, he offered me an amazing offer for an amazing car and were willing to consider input from me on the deal in an effort to get the sale done.

Great service, friendly associates and my vehicle was repaired in a timely manner!