Reviews
40k Service at University Volvo
Its always a pleasurable experience dropping off my car and picking it up for University Volvo. I also appreciate that theyre very attentive and know exactly what needs and doesnt need to be done. Moreover, the service staff is so knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick and easy Service at University Volve
Was in for a software update on our Volvo recently. Came into the Service reception space and handed off keys. Went inside the show room and sat down. Less than 30 minutes later the car is ready to go. Quick, efficient service, comfortable waiting area, thanks University Volvo for another great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Buying Experience at University Volvo
Excellent service from Daniel. He applied no pressure, was helpful in answering all questions about the vehicle, and provided an un-rushed test drive which was really convincing as to the value of considering (and as it turns out buying) the XC40. At delivery he again spent enough time with us ensuring we were comfortable with all basic features. He also helped us setup the Volvo app on our phones. Just excellent service from beginning to driving our new Volvo off the lot. Thanks Daniel!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Coming back to University Volvo
Very happy with the entire University Volvo Team. The greeting at the door was courteous and friendly. Shown the cars that I wanted to see, it was indeed a great car buying experence.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality service on my Volvo XC60
The team takes care of me and my car. Always clean and professional, service you'd expect from Volvo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Visit to replace tires and detailing.
It was a good experience. Arthur and Andrew kept me updated on the work on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
As advertised
Service staff was friendly and helpful. All appropriate service options were explained and priced fairly. Service was completed in the time proposed and included a recall item. Completion of the recall item eliminated an additional service appointment. Car was cleaned before being returned. Service reflected the desire to provide truly outstanding service. Please not that I will not complete this survey again for Cars.com. It was more problems than the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Caring Service... Always
Excellent service for my Volvo has been provided on every visit to University Volvo over many years. The service personnel are always informative and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service appointment for backup battery replacement
Quick turnaround on setting up my appointment. I was able to set up same day appointment. Arthur, the service consultant, was very knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
XC40 Purchase
Always exceptional service and hassle free purchase from University Volvo
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase