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University Volvo Cars

(336 reviews)
2022 state dealer award
View 4 awards
2022 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award

Reviews

(336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Volvo Cars from DealerRater.

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40k Service at University Volvo

Its always a pleasurable experience dropping off my car and picking it up for University Volvo. I also appreciate that theyre very attentive and know exactly what needs and doesnt need to be done. Moreover, the service staff is so knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick and easy Service at University Volve

Was in for a software update on our Volvo recently. Came into the Service reception space and handed off keys. Went inside the show room and sat down. Less than 30 minutes later the car is ready to go. Quick, efficient service, comfortable waiting area, thanks University Volvo for another great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Buying Experience at University Volvo

Excellent service from Daniel. He applied no pressure, was helpful in answering all questions about the vehicle, and provided an un-rushed test drive which was really convincing as to the value of considering (and as it turns out buying) the XC40. At delivery he again spent enough time with us ensuring we were comfortable with all basic features. He also helped us setup the Volvo app on our phones. Just excellent service from beginning to driving our new Volvo off the lot. Thanks Daniel!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Coming back to University Volvo

Very happy with the entire University Volvo Team. The greeting at the door was courteous and friendly. Shown the cars that I wanted to see, it was indeed a great car buying experence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality service on my Volvo XC60

The team takes care of me and my car. Always clean and professional, service you'd expect from Volvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Visit to replace tires and detailing.

It was a good experience. Arthur and Andrew kept me updated on the work on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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As advertised

Service staff was friendly and helpful. All appropriate service options were explained and priced fairly. Service was completed in the time proposed and included a recall item. Completion of the recall item eliminated an additional service appointment. Car was cleaned before being returned. Service reflected the desire to provide truly outstanding service. Please not that I will not complete this survey again for Cars.com. It was more problems than the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Caring Service... Always

Excellent service for my Volvo has been provided on every visit to University Volvo over many years. The service personnel are always informative and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service appointment for backup battery replacement

Quick turnaround on setting up my appointment. I was able to set up same day appointment. Arthur, the service consultant, was very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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XC40 Purchase

Always exceptional service and hassle free purchase from University Volvo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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