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Reviews

Average Ratings

3.9
Average based on 27 reviews.
  • excellent service!

    We bought a Honda Civic some days back. We were looking for a car for long and then we came across Sloane Honda and got the best deal and an excel...

    Dealer Response

    Aditi, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased...


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    We bought a Honda Civic some days back. We were looking for a car for long and then we came across Sloane Honda and got the best deal and an excellent service. They help you in every possible way and offer you the best. we were assisted by sales representative William Burnett. A very kind and helpful person. He helped us throughout. I specially thank him because he was the one who saw to it that we get what we wanted and with the best possible benefits.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Aditi, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with William was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com


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  • Mrs.Carmen

    Have been trying to get my car serviced have called left my information for over 2 weeks now and no reply today operator tells me they are short s...

    Dealer Response

    Thank you for bringing this to my attention, Cici. We strive to provide our customers with prompt, efficient communication. It is important to us ...


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    Have been trying to get my car serviced have called left my information for over 2 weeks now and no reply today operator tells me they are short staff ...really there's a lot of qualified people that are looking for jobs why ain't they hiring them,anyway I'm so fed up I will take my service elsewhere

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for bringing this to my attention, Cici. We strive to provide our customers with prompt, efficient communication. It is important to us that our customers feel heard and respected, so it's concerning to see that you feel your experience didn't reflect this. I would like the opportunity to discuss this with you further. Please feel free to call or email me. Thank you, Jeff Lish, General Manager, jeff.lish@sloaneautos.com, 215-305-5000


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  • great full to make business here

    I bought mu 2014 honda accord exl v6 here and so far i feel so grateful to the sales guy. He told me the truth and he helped me buy that below mar...


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    I bought mu 2014 honda accord exl v6 here and so far i feel so grateful to the sales guy. He told me the truth and he helped me buy that below market price. I love my car. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dave (Service) and Igor (Sales)

    Because Dave Bruno in the Service Dept. is so helpful, competent, and so customer focused, I decided to trade in my dependable 2005 CRV for a newe...


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    Because Dave Bruno in the Service Dept. is so helpful, competent, and so customer focused, I decided to trade in my dependable 2005 CRV for a newer model, and to buy it at Sloane rather than one of their competitors. Dave referred me to Igor in sales, and again I encountered someone who was competent and customer focused. Igor asked me what i wanted in a vehicle, even color preference, and only showed me what I was looking for. He wasn't pushy, didn't try to up-sell, but he Was responsive to my calls about expected delivery date, which was a week later. (I ordered some accessories and wanted to wait until they were done before I picked up my new CRV.) If you're looking for a Honda, go to Sloane; don't waste your precious time going anywhere else. One more thing: I was originally speaking to another salesman, who did the ethical thing once he found out that Dave had already spoken to Igor about me, and introduced me to Igor rather than try and get the sale.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worsest customer service !

    Service department is sucks! I scheduled my appointment early morning, they mess-up my car with somebody else car, 2/. 5 hours of waiting for just...

    Dealer Response

    I am concerned with your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our compa...


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    Service department is sucks! I scheduled my appointment early morning, they mess-up my car with somebody else car, 2/. 5 hours of waiting for just inspection!!!!! Rude people , don't know how to treat customers! Will never go back !!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I am concerned with your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Best regards, Mark Viggiano Service Manager - mark.viggiano@sloaneautos.com


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  • Much Better Than 3 Years Ago

    Unlike our last experience 3 yrs. ago, a C-, this visit was an A+. The sales person Andrey Penkhasov was courteous, personable, efficient, compe...

    Dealer Response

    Mary Ann, we are truly grateful for this awesome review! We are thrilled that Andrey and Jim were able to take care of you. They are great assets ...


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    Unlike our last experience 3 yrs. ago, a C-, this visit was an A+. The sales person Andrey Penkhasov was courteous, personable, efficient, competent and very Honda knowledgeable. He is the best salesperson I've ever had to deal with and there have been many over the years. We actually knew how to operate all the new gadgets before we left the dealership. Jim Stratton the sales manager is professional and quite a character, but we walked away feeling we got the best deal possible, not the other way around. Each member of the team, sales person, sales manager and the closer in the back, did everything to make the process move quickly once the deal was made,

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Mary Ann, we are truly grateful for this awesome review! We are thrilled that Andrey and Jim were able to take care of you. They are great assets to our team and we appreciate them for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best regards, Jeff Lish GM - Jeff.lish@sloaneautos.com


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  • Awesome people, awesome cars

    I bought a Honda CRV from Sloane. They were awesome from start to finish. I was greeted by Igor who is very knowledgeable about my vehicle. It was...

    Dealer Response

    It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we just did that...


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    I bought a Honda CRV from Sloane. They were awesome from start to finish. I was greeted by Igor who is very knowledgeable about my vehicle. It was such a calm pleasant experience. The salespeople were extremely professional, sincere, and courteous. I did not feel rushed or persuaded to do anything that was uncomfortable. It was so simple. During this rainy day, Igor showed me the complete ins and outs of my suv. I was totally impressed and happy with my new purchase! Thanks Sloane Honda!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we just did that is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com


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  • Sloane Honda - the Right place to buy

    Everything!! Every person was nice and respectful. Their out going personality of care, I didn't see coming. They were all very friendly, courties...

    Dealer Response

    James, thank you for taking the time to share with us! Were ecstatic to hear that our team has been very friendly, courteous, and respectful and w...


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    Everything!! Every person was nice and respectful. Their out going personality of care, I didn't see coming. They were all very friendly, courtiest, nice and respectful. It just seamed like Sloane people were going out of their way to make sure I was being taken care of properly. Usually other places are pushy, disrespectful, just not listening.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    James, thank you for taking the time to share with us! Were ecstatic to hear that our team has been very friendly, courteous, and respectful and went out of their way to accommodate your needs. Please let us know if there's anything else we can do for you. Best regards, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com


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  • very friendly service.

    very friendly service. Clean and comfortable service facilities.Sales people and service personnel were very professional. Shuttle service was a r...

    Dealer Response

    We appreciate your marvelous feedback, Karl! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities...


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    very friendly service. Clean and comfortable service facilities.Sales people and service personnel were very professional. Shuttle service was a real bonus.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Karl! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best regards, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com


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  • Great service

    Very attentive and ready to help stuff in all departments. Had an excellent experience. Both salesman and managers were really nice.

    Dealer Response

    Larisa, we are truly dedicated to providing excellent customer service in all areas of our dealership. Thank you for taking the time to notice tho...


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    Very attentive and ready to help stuff in all departments. Had an excellent experience. Both salesman and managers were really nice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larisa, we are truly dedicated to providing excellent customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Mary Dougherty - Customer Relations - mary.dougherty@sloaneautos.com


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