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Reviews

Average Ratings

4.7
463 lifetime reviews. Includes reviews of Town and Country Toyota from DealerRater.com
  • Town & Country Charlotte

    Excellent Customer Service and good experience with no pressure. I was finance through my bank and I was not pressured by Town & Country to consid...


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    Excellent Customer Service and good experience with no pressure. I was finance through my bank and I was not pressured by Town & Country to consider their financing unlike the previous deal ship I dealt with the day before. Just what a car buying experience should be was provided by Town & Country.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    Excellent services. Very professional attention. They took care of my repairs and provided me with a loaner while doing it. I am very satisfy with...


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    Excellent services. Very professional attention. They took care of my repairs and provided me with a loaner while doing it. I am very satisfy with my experience. Highly recommend this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Town and Coutry Toyota body shop

    Katie did a good job keeping me informed of the repair process. I need more work done. The price for two side mirrors was really high 1600


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    Katie did a good job keeping me informed of the repair process. I need more work done. The price for two side mirrors was really high 1600

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Toyota Highlander

    Outstanding customer service and very accommodating service representative.

    Dealer Response

    James, Thank you for the positive feedback! We are thrilled to hear that you had an excellent experience with us and we look forward to seeing you...


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    Outstanding customer service and very accommodating service representative.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    James, Thank you for the positive feedback! We are thrilled to hear that you had an excellent experience with us and we look forward to seeing you again! -Your Town and Country Toyota Team


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  • Town and Country Toyota

    Every time I go to get my car maintenance, the Toyota people triy to sell me something. It's always something that I must have or my car will fall...


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    Every time I go to get my car maintenance, the Toyota people triy to sell me something. It's always something that I must have or my car will fall apart It's almost as bad as having to buy the car. On this particular day, because I wasn't buying tires that you recommended, they were going to send me on my way and have my oil change later. I had to basically force them to follow the maintenance book recommendations for service that needed to be done.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Town and Country Toyota

    Olivia did a remarkable job getting my Highlander serviced. It was my first visit and it supported our decision to buy there. Very busy but still ...

    Dealer Response

    Hey John! Thank you for the positive review. We are always glad to hear about your experience. We will be sure to let Olivia know that you were sa...


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    Olivia did a remarkable job getting my Highlander serviced. It was my first visit and it supported our decision to buy there. Very busy but still got in and out quickly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hey John! Thank you for the positive review. We are always glad to hear about your experience. We will be sure to let Olivia know that you were satisfied with your service. Have a wonderful day!


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  • Car damage repair

    Did a great job and was completed on time. Could not ask for better customer service. Thanks

    Dealer Response

    Thomas, Thank you for the five star review! We are happy to hear that you had an excellent service experience with us and we look forward to seein...


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    Did a great job and was completed on time. Could not ask for better customer service. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thomas, Thank you for the five star review! We are happy to hear that you had an excellent service experience with us and we look forward to seeing you again! -Your Town and Country Toyota Team


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  • Service Visit With Customer Service At Its BEST!
    April 25, 2017

    Took my car in for a routine oil change, and there were a few other concerns that my Service Advisor, Shayne carefully explained to me. I apprecia...


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    Took my car in for a routine oil change, and there were a few other concerns that my Service Advisor, Shayne carefully explained to me. I appreciate the care, and concern of not just the way he conveyed the information, but he took the time to ensure that I understood!

    Does recommend this dealer
    Came in for service or repair

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  • Great service

    The service reps especially Brandon did a great job keeping me informed. Something odd happened with the car after a major service. They looked at...

    Dealer Response

    Joseph, Thank you for taking the time to share your positive feedback! We are so happy to hear that Brandon and the rest of our team was able to p...


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    The service reps especially Brandon did a great job keeping me informed. Something odd happened with the car after a major service. They looked at it again and cleaned out the throttle body at no charge but told me it may need to be replaced. Sure enough we had the issue again. They were very accommodating and fair about the whole deal as the throttle body did need to be replaced. They helped through decision of whether to replace it or trade it in. The car always comes back exceptionally clean!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Joseph, Thank you for taking the time to share your positive feedback! We are so happy to hear that Brandon and the rest of our team was able to provide you with an excellent experience. We look forward to seeing you again! -Your Town and Country Team


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  • Driver of Toyota Prius (fleet car-Sisters IHM)

    I arrived early for my appointment and my car was attended to immediately.

    Dealer Response

    Evelyn, thank you for the wonderful review. We are happy our team had you in quickly and back on the road!


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    I arrived early for my appointment and my car was attended to immediately.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Evelyn, thank you for the wonderful review. We are happy our team had you in quickly and back on the road!


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