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Reviews

Average Ratings

4.6
437 lifetime reviews. Includes reviews of Town and Country Toyota from DealerRater.com
  • Town & Country Charlotte

    Excellent Customer Service and good experience with no pressure. I was finance through my bank and I was not pressured by Town & Country to consid...


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    Excellent Customer Service and good experience with no pressure. I was finance through my bank and I was not pressured by Town & Country to consider their financing unlike the previous deal ship I dealt with the day before. Just what a car buying experience should be was provided by Town & Country.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Repairs

    They were very efficient and kept me informed every step of the repairs. I would recommend them to anyone!

    Dealer Response

    Elizabeth, thank you for the wonderful review. We are pleased to read you had a wonderful experience with our service team and we will truly appre...


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    They were very efficient and kept me informed every step of the repairs. I would recommend them to anyone!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elizabeth, thank you for the wonderful review. We are pleased to read you had a wonderful experience with our service team and we will truly appreciate the recommendation!


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  • TOWN AND COUNTRY TOYOTA

    Wish I could give Brandon 5+ stars. Super professional!!

    Dealer Response

    Thank you, Denise! We are pleased to read you had a wonderful experience with Brandon!


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    Wish I could give Brandon 5+ stars. Super professional!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Denise! We are pleased to read you had a wonderful experience with Brandon!


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  • 10k service for prius

    Everyone was so professional and polite. It was a great experience.

    Dealer Response

    Kelli, thank you for the wonderful review. We are pleased to read your service visit was above and beyond your expectations.


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    Everyone was so professional and polite. It was a great experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelli, thank you for the wonderful review. We are pleased to read your service visit was above and beyond your expectations.


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  • Satisfied Customer

    Positive experience. I would recommend this dealership to others. I was impressed that they washed my car after servicing.

    Dealer Response

    Henry, we are pleased to see 5-stars! We thank you for taking the time to leave us a review complimenting us on our work. We look forward working ...


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    Positive experience. I would recommend this dealership to others. I was impressed that they washed my car after servicing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Henry, we are pleased to see 5-stars! We thank you for taking the time to leave us a review complimenting us on our work. We look forward working wth you again.


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  • 1st Encounter was a waste, gave then a 2nd
    February 5, 2017

    Called on Fri to make Sun Appt. Told them we would bring a Moto to trade was told no problem. Get there drove car we wanted to buy then told they ...

    Town and Country Toyota

    Although our first encounter was not a success, we would like to thank you for giving us a second chance. We are delighted to have to come a resol...


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    Called on Fri to make Sun Appt. Told them we would bring a Moto to trade was told no problem. Get there drove car we wanted to buy then told they couldn't do trade cause everything closed. I said that's why we called ahead since we live 2 hrs away. So after wasting our time & gas and they made no effort to see what they could do. We head home after waste all day and having to drive a gas guzzler truck to haul trailer Moto there and back. 2nd Chance... Received call back from the GM, took a week but finally came to an agreement. Was happy to find out, that there are still some places owning up to their mistakes and try to fix them. Thank You.

    Does recommend this dealer
    Town and Country Toyota

    Although our first encounter was not a success, we would like to thank you for giving us a second chance. We are delighted to have to come a resolution. Thank you.


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  • Town and Country Toyota

    Brad Graboyes was an excellent salesman; he wasn't pushy, and was very patient with us and knowledgeable about the vehicles. Didn't get to meet an...

    Dealer Response

    Peter, we are thrilled to read Brad made your car-buying experience exceptional. We are proud you appreciated our showrooms size and the quantity ...


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    Brad Graboyes was an excellent salesman; he wasn't pushy, and was very patient with us and knowledgeable about the vehicles. Didn't get to meet anyone else that worked there, but the showrooms were comfortable, and they have a large inventory to choose from. All in all a good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Peter, we are thrilled to read Brad made your car-buying experience exceptional. We are proud you appreciated our showrooms size and the quantity of inventory we have. Thank you for your praise and we wish you many miles of memories in your new vehicle.


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  • Ga buyer

    Buying process was fine when we purchased our Scion. However, we were told repeatedly by the salesman that our car had lifetime free oil changes ...

    Dealer Response

    We understand your frustration and apologize for the information our sales team gave you. Communication is key to our team and we realize we fell ...


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    Buying process was fine when we purchased our Scion. However, we were told repeatedly by the salesman that our car had lifetime free oil changes at any dealership. ??? We questioned this and were assured multiple times that it was indeed true. Not. Turns out the first 3 oil changes are free. Only the first 3. He was also not very familiar with the specifics of the car we bought.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand your frustration and apologize for the information our sales team gave you. Communication is key to our team and we realize we fell short for you. If you do not mind calling us at 704-972-3826. We would love to speak with you about the experience and regain your trust. Thank you.


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  • Very professional car buying experience

    I recently purchased a pre-owned Subaru from Town & Country Toyota-Scion. The sales personnal ans staff were very knowledgeable and professional. ...

    Dealer Response

    Patrick, thank you for the exceptional review. We are pleased to read our sales team made your experience enjoyable. We will pass your praise alon...


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    I recently purchased a pre-owned Subaru from Town & Country Toyota-Scion. The sales personnal ans staff were very knowledgeable and professional. The car was well serviced prior to delivery, including fluids, filters, brakes etc. Car was very clean when delivered.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick, thank you for the exceptional review. We are pleased to read our sales team made your experience enjoyable. We will pass your praise along to our team. They will be honored by your kind words. Thank you for your business and we wish you many miles of memories in your Subaru.


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  • AWESOME!!

    Hands down the best people and the best prices around!

    Dealer Response

    Shaun, thank you for the wonderful review. We are pleased to read we met your highest standards while you shopped for a new vehicle. We look forwa...


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    Hands down the best people and the best prices around!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shaun, thank you for the wonderful review. We are pleased to read we met your highest standards while you shopped for a new vehicle. We look forward to working with you again!


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