Reviews

Average Ratings

4.7
505 lifetime reviews. Includes reviews of Town and Country Toyota from DealerRater.com
  • Town & Country Charlotte

    Excellent Customer Service and good experience with no pressure. I was finance through my bank and I was not pressured by Town & Country to consid...


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    Excellent Customer Service and good experience with no pressure. I was finance through my bank and I was not pressured by Town & Country to consider their financing unlike the previous deal ship I dealt with the day before. Just what a car buying experience should be was provided by Town & Country.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Price and experience are unbeatable

    I did quite a bit of research before purchasing through Town & Country Toyota in Charlotte. Their internet sales team was great and the team at th...


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    I did quite a bit of research before purchasing through Town & Country Toyota in Charlotte. Their internet sales team was great and the team at the dealership was just as strong. They gave me a price that I was not able to match in NC, SC, or VA (and I tried!). Travelled from Raleigh to Charlotte to make the purchase and I do not regret it at all!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    I took my two camry 2015 and came out with two camry 2017. The buying process was quick, and the costumer service was amazing. They did all in th...

    Dealer Response

    Hernan, we are honored to have your business for the past 9 years. Thank you for choosing to shop with us time and time again. We look forward to ...


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    I took my two camry 2015 and came out with two camry 2017. The buying process was quick, and the costumer service was amazing. They did all in their power so I could get the best deal. 9 years doing business with them, and I will never change this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hernan, we are honored to have your business for the past 9 years. Thank you for choosing to shop with us time and time again. We look forward to working with you again and we wish you any miles of memories.


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  • Front brakes

    The old brake pads lasted a very long time. The need for new ones was discovered during a routine check. Service was prompt.


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    The old brake pads lasted a very long time. The need for new ones was discovered during a routine check. Service was prompt.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Larry Bellos

    Maintenance tech, Alex and his engine mechanic immediately diagnosed cause of rough running engine and got me back on the road. We were in transit...


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    Maintenance tech, Alex and his engine mechanic immediately diagnosed cause of rough running engine and got me back on the road. We were in transit from Florida to Pennsylvania and just dropped in on a Friday afternoon after engine failure during 99 degree travel on Interstate 77, near your facility. Thanks for the prompt, concerned help. Your engine mechanic even stay late to get me on the road. From my wife and I, many thanks. Larry

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Town & Country Toyota

    Always a pleasure to come back to Town and Country Toyota - we have been leasing or purchasing our cars there since 2005 and would never consider ...


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    Always a pleasure to come back to Town and Country Toyota - we have been leasing or purchasing our cars there since 2005 and would never consider anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Car Buying Experience

    This is my third purchase at Town & Country Toyota. My trade-in experience is getting shorter and shorter in time. They work really hard to give y...


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    This is my third purchase at Town & Country Toyota. My trade-in experience is getting shorter and shorter in time. They work really hard to give you the best negotiable prices. And at this point I can go nowhere else to buy a car. They treat you more like a friend than a customer, always explaining what they are doing. This is just a comfortable place where you feel like you are not being conned.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Toyota Purchase

    What a fantastic new car buying experience. Town and Country Toyota made me a great deal online. All I did was to show up and take possession of m...


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    What a fantastic new car buying experience. Town and Country Toyota made me a great deal online. All I did was to show up and take possession of my new Camry. No pressure. I got the impression the agent was truly there to help me. No one tried to sell me anything more than the car. They answered every question I had. Wonderful experience! Thank you Town and Country. I will not forget it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No Hassle new car shopping!

    We found the staff helpful without being pushy or trying to haggle. It was a good experience compared to the typical pressured buying process.

    Dealer Response

    Kathi, thank you for the review. We are delighted to read our team took great care of you during your shopping experience. We will pass your prais...


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    We found the staff helpful without being pushy or trying to haggle. It was a good experience compared to the typical pressured buying process.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Kathi, thank you for the review. We are delighted to read our team took great care of you during your shopping experience. We will pass your praise along to our team.


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  • Customer

    I had my car serviced here since my purchase in '07. The service advisors are always knowledgeable and helpful. I never felt they advised unnece...

    Dealer Response

    Brooks, thank you for the positive review. We are happy to read our team took great care of you and your vehicle. We look forward to working with ...


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    I had my car serviced here since my purchase in '07. The service advisors are always knowledgeable and helpful. I never felt they advised unnecessary repairs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Brooks, thank you for the positive review. We are happy to read our team took great care of you and your vehicle. We look forward to working with you again.


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