[{"id":175923,"personPtyId":31128091,"firstName":"Spiros","lastName":"Dedis","titleText":"Sales Consultant","shortBioText":"Spiros Is originally from Greece. He has been in the Car business for a few years now and really enjoys it. When he is not at work he likes spending time with his daughter. He is a valuable employee here at Volkswagen of south charlotte because all of his customers become customers for life after working with him","emailTxt":"sdedis@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":132,"imageUrl":"https://cdn-user.dealerrater.com/images/4043aa120ee1.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1309478400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450921,"personPtyId":35459102,"firstName":"Andrew","lastName":"Woods","titleText":"FINANCE MANAGER","emailTxt":"awoods1@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/a0b27dd3d8b9.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":92949,"firstName":"Joerg","lastName":"Kuehni","titleText":"Service Advisor","emailTxt":"jkuehni@vwsouthcharlote.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/users/david4/f295f9fb-3739-406f-8413-0c6527e6eb36.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":474478,"personPtyId":37197820,"firstName":"Christopher","lastName":"Woodard","titleText":"Finance Manager","emailTxt":"cwoodard@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/9b66e68fccfc.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"954547200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":471907,"personPtyId":36236590,"firstName":"Saaid","lastName":"Olmedo","titleText":"Sales & Leasing Representative","shortBioText":"#THEMANWITHTHEVWTATTOO\r\nHello my name is Saaid. I work for VW of South Charlotte in Charlotte NC. I am from Acapulco MX, I miss the beach life haha but i love what I do. I am friendly, talk to anyone, outgoing and love meeting new people everyday. I am definitely a Car Guy, I've loved cars since before i could talk. What started my passion for VW brand is definitely my very 1st car, was a 1995 VW Golf 5spd manual and it was the base model with roll up windows and even a Cassette player lol but i loved it, it had 215 thousand miles when I bought it, was daily driven for 10 years and when I finally sold it, it had 330 thousand miles on the clock, never had to rebuild the engine believe it or not. It's all about the service and maintenance in my own experience.","emailTxt":"solmedo@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/7c4bc6afb497.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":5246,"personPtyId":31121254,"firstName":"Matt","lastName":"Hettel","titleText":"Internet Sales Manager","shortBioText":"Matt has been in the automobile business for 11 years. Moved here from Illinois and we were lucky to have him. He takes pride in his work and if you want a responsive Internet manager.....This is your guy !!! Another straight forward, no nonsense kind of guy. If you want someone attentive to your buying needs....look no further!!","emailTxt":"MHettel@VWSouthCharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/f0be28ba6220.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1320105600","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":176559,"firstName":"Gunner","lastName":"Johanson","titleText":"service driver","shortBioText":"Gunner has been in the automobile industry for years. He is originally from Iceland and enjoys what he does so much that he travels here from florida after every weekend for his workweek. He is an asset to the company picking up all the loose ends and doing all the little stuff that makes everything work at the dealership. When Gunnar is not working you can find him reading a book, or hanging out with his kids and grandchildren.","emailTxt":"gjohanson@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mark-cohen/01bf72bd-8806-4243-9d7c-74ee857e6595.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":497463,"personPtyId":39674186,"firstName":"Brandon","lastName":"Douglas","titleText":"Internet Manager","emailTxt":"bdouglas@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/187fb1f9f7a4.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497464,"firstName":"Jendy","lastName":"Rodriquez","titleText":"Sales","emailTxt":"jrodriguez@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/44c139c3c216.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514534,"personPtyId":41231444,"firstName":"Amber","lastName":"Dowell","titleText":"Sales Consultant","emailTxt":"adowell@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/e99469b7aa02.jpg","drDealerId":23753,"industryStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":474541,"firstName":"Alden","lastName":"Sink","titleText":"General sales Manager","emailTxt":"asink@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/8208f8158b6e.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":466058,"personPtyId":35491756,"firstName":"Moe","lastName":"Borno","titleText":"Sales Consultant","emailTxt":"mborno@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/e30be70e3ebf.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":416427,"personPtyId":31140879,"firstName":"Bill","lastName":"Patterson","titleText":"Internet sales","emailTxt":"bpatterson@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/cb9cd27f078d.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":31754,"personPtyId":31121370,"firstName":"Mark","lastName":"Cohen","titleText":"Principal / Owner","shortBioText":"Our fearless leader !!! It all starts here !! Mr. Truly Exceptional himself. Mark's passion for exceptional customer service has tagged him the name Mr. Above and beyond. He will stand for nothing less than the best !! If your caught treating a customer poorly....boy you better start running. Having an owner that's here everyday driving us to be better, do more and go beyond the call of duty has set VW South Charlotte on a course for success. Come shake his hand and you'll know immediately why he coined the catch phrase...TRULY EXCEPTIONAL !!","emailTxt":"mcohen@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/users/david4/86c89460-1fd3-4f84-8739-ae34e7946aa4.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":397259,"personPtyId":31135384,"firstName":"Ryan","lastName":"O'Shields","titleText":"Sales Consultant","emailTxt":"joshields@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/5cc76c2e133b.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466036,"personPtyId":35583951,"firstName":"Patrick","lastName":"Borders","titleText":"Sales Manager","emailTxt":"pborders@vwsouthcharlotte.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/a9ff26efb3db.jpg","drDealerId":23753,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"804556800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":92952,"firstName":"John","lastName":"Schmidt","titleText":"Service Advisor","emailTxt":"jschmidt@vwsouthcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/users/david4/8a95e4d8-6363-43ee-bd3d-c7b108cf1d00.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":92941,"firstName":"Matt","lastName":"Giles","titleText":"Used Car Manager","emailTxt":"mgiles@vwsouthcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/01381b6a764a.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":31755,"firstName":"Travis","lastName":"Hahn","titleText":"Service Manager","shortBioText":"Our glorious leader in the best dang service department in Charlotte. Travis is a seasoned service manager that has such an attention to detail that it'll make your head spin. If it's being fixed here....he knows all about it. Simply a soft spoken, informed individual. He makes our Service shine and keeps you happy. Again, top down example to the rest of us and it all equals good customer service.","emailTxt":"thahn@vwsouthcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/david4/46500578-867e-40cb-a3ce-e2d3c658a8c0.jpg","drDealerId":23753,"certifiedEmployee":false,"deptDscrp":"Service"}]

Volkswagen of South Charlotte

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Volkswagen of South Charlotte Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2009

Let's face it, shopping for a car can be stressful. Volkswagen of South Charlotte truly understands this and our entire sales force has been trained for today's Volkswagen buyers. None of the old school tricks just honest and transparent processes that include you along the way. We want you to be the focus.....not a car sale.

...



If you're looking for a great experience, then look no further. Our customers rated us the Number 1 Volkswagen dealer in North Carolina. Read our reviews at DealerRater.com.

"HIGHER STANDARDS, LOWER PRICES. VOLKSWAGEN OF SOUTH CHARLOTTE"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$59.95

Wheel Balance

$39.95

Tire Rotation

$19.95

Air Filter Replacement

$24.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1078 lifetime reviews. Includes reviews of Volkswagen of South Charlotte from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2018

    Great service, never felt rushed, the sales person was very helpful to find the right vehicle under my budget. The whole process was very smooth.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Spiros Dedis

    Sales Consultant

    (5.0) 132 reviews

  • 5.0 out of 5
    December 5, 2018

    When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me... when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, we are glad we could help! We look forward to your next visit! Take care!

  • October 10, 2018

    Back in May I walked in to VWSC just wanting to test drive a car. I was greeted by Sales Associate Amber Dowell. She was friendly and never pushy. She... respected my position and always listened to me. I thought I would never be able to afford even a used car from one of the big time dealerships. I walked away with a great experience, not having both a car. Even though I didn’t buy a car from her that day, I took with me her kindness that she showed me. I went to some other dealerships. Applied for loans. But nothing ever stuck. Then I got a call from Amber months later. I was surprised she even remembered me. I walked in just wanting to talk about financing. I didn’t even want to look at a car. I work hard to make ends meet and I have no problems walking away and going back to my car payment free life. But after talking with her and the financing manager I was offered a situation that I could be comfortable with. I LITERALLY (bold and underlined) would not have been able to do this without my sales associate Amber Dowell. I am so grateful to her and the VWSC team for all their help!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.


    Worked with:
    Christopher Woodard

    Finance Manager

    (5.0) 31 reviews

    Amber Dowell

    Sales Consultant

    (4.8) 16 reviews

  • 5.0 out of 5
    November 19, 2018

    This was my family???s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns... and to help me reach a reasonable payment. Would definitely recommend.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased you enjoyed your visit to Volkswagen of South Charlotte! Thank you so much for choosing us once again! Please don't hesitate to reac...h out to us if there's anything more we can do!


    Worked with:
    Christopher Woodard

    Finance Manager

    (5.0) 31 reviews

    Moe Borno

    Sales Consultant

    (4.7) 28 reviews

  • 5.0 out of 5
    November 15, 2018

    Al Condrey and team are outstanding. Professional, responsive, and courteous! My headlight went out on Tuesday night and they had me in the next day and... out in no time. This dealership/service center is the finest I have seen in 35-years of driving.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need an...ything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 13, 2018

    Wonderful experience at this dealership when we traded our older Honda van for a 2016 Volkswagen SUV. The Sales Consultants who helped us were very friendly.... We picked a very rainy day to make our trade-in, and despite the lousy and chilly weather we received a warm welcome and excellent help with our purchase. We will be back when my husband is ready to purchase his next vehicle!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!


    Worked with:
    Andrew Woods

    FINANCE MANAGER

    (4.9) 28 reviews

    Saaid Olmedo

    Sales & Leasing Representative

    (5.0) 9 reviews

  • 5.0 out of 5
    November 1, 2018

    Spiro and team were great from beginning to end. They gave me an awesome deal on a new 2019 Jetta! I will definitely be back to purchase another car. This... is my second brand new car from them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you had a great experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happ...y to help! Safe travels!


    Worked with:
    Spiros Dedis

    Sales Consultant

    (5.0) 132 reviews

    Christopher Woodard

    Finance Manager

    (5.0) 31 reviews

  • 5.0 out of 5
    October 29, 2018

    I came in after a tire blow out to get a new set of tires. Adam informed me of a tire special that was currently going on, as well as a very informative... recommendation on which tires to chose. Adam also walked me to the back to give me a detailed breakdown and first hand look at all the issues that were discovered with my car as well as the options I had to get them taken care of. Adam stayed in constant contact and service was completed faster than expected!.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedba...ck means the world to our staff, particularly to Adam. Thank you! We look forward to exceeding your expectations on your next visit.

  • 5.0 out of 5
    October 10, 2018

    Back in May I walked in to VWSC just wanting to test drive a car. I was greeted by Sales Associate Amber Dowell. She was friendly and never pushy. She... respected my position and always listened to me. I thought I would never be able to afford even a used car from one of the big time dealerships. I walked away with a great experience, not having both a car. Even though I didn???t buy a car from her that day, I took with me her kindness that she showed me. I went to some other dealerships. Applied for loans. But nothing ever stuck. Then I got a call from Amber months later. I was surprised she even remembered me. I walked in just wanting to talk about financing. I didn???t even want to look at a car. I work hard to make ends meet and I have no problems walking away and going back to my car payment free life. But after talking with her and the financing manager I was offered a situation that I could be comfortable with. I LITERALLY (bold and underlined) would not have been able to do this without my sales associate Amber Dowell. I am so grateful to her and the VWSC team for all their help!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.


    Worked with:
    Amber Dowell

    Sales Consultant

    (4.8) 16 reviews

  • 5.0 out of 5
    October 6, 2018

    Amber, our sales consultant, was wonderful working with us to make sure we got what we wanted. We told her we wanted something realiable, reasonably priced,... and told her what we were will to pay each month and how long of a lease we wanted. She found the perfect car for us. And Chris, the financial manager was great in breaking down all of the add ins we could get and helping us set up our Smart Payment Plans. Overall we love on new VW and are so happy we came to Volkswagen of South Charlotte

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Alicia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a ca...ll or stop by. Have an awesome day!


    Worked with:
    Christopher Woodard

    Finance Manager

    (5.0) 31 reviews

    Amber Dowell

    Sales Consultant

    (4.8) 16 reviews

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