Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.3
197 lifetime reviews.
  • 5,000 mile service check

    from the time i pull the vehcile in i was given the most respectful service, the service did not take that long. but i best service came from the ...

    Dealer Response

    Helen, We strive for just the type of visit you had. We appreciate your business very much! We look forward to seeing you again.


    Show Full Review

    from the time i pull the vehcile in i was given the most respectful service, the service did not take that long. but i best service came from the guys that detailed my vehicle. GREAT JOB. i will be coming back for the detail again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Helen, We strive for just the type of visit you had. We appreciate your business very much! We look forward to seeing you again.


    Hide Full Review
  • James Fisher

    James Fisher my salesman was very knowledgeable kind respectful and patient with both myself and my significant other.


    Show Full Review

    James Fisher my salesman was very knowledgeable kind respectful and patient with both myself and my significant other.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome service

    Ethan was our salesperson. He was very professional and down to earth. It was clear he had our best interest at heart. I would recommend him to an...


    Show Full Review

    Ethan was our salesperson. He was very professional and down to earth. It was clear he had our best interest at heart. I would recommend him to anyone looking to buy a car!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent

    Very great buying experience! Our sales person was very easy to deal with and didn't pressure us at all!


    Show Full Review

    Very great buying experience! Our sales person was very easy to deal with and didn't pressure us at all!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • WORST PLACE IN TOWN, DO NOT TAKE YOUR CAR HERE!!!

    I would not take a Pento to this place. I went in for a repair on a recall and they messes up my radio and the staff acted as if I was lying and w...


    Show Full Review

    I would not take a Pento to this place. I went in for a repair on a recall and they messes up my radio and the staff acted as if I was lying and was trying to get something for free. No, I just want my car back the way I dropped it off eight hours before. Their only solution to the problem they caused was for me to buy a refurbished radio thru them. Absolutely not! I WILL NEVER TAKE MY TOYOTA BACK TO RICK HENDRICK OF FAYETTEVILLE.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Speakers were not jaming!

    John McMurtray is wonderful! He is likable and effective. The problem was easily fixed and so he did not charge me anything. Life time customer he...


    Show Full Review

    John McMurtray is wonderful! He is likable and effective. The problem was easily fixed and so he did not charge me anything. Life time customer here!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Will buy my next car from here

    Great atmosphere to buy a car in. The staff were friendly and very helpful. Randy in sales sold me my truck and got me a better deal than I could ...

    Dealer Response

    Thank you for the review! We are glad to hear that Randy took good care of you. If there is anything we can do to help you in the future please fe...


    Show Full Review

    Great atmosphere to buy a car in. The staff were friendly and very helpful. Randy in sales sold me my truck and got me a better deal than I could of asked for. Thank you Toyota for your great vehicles and service!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We are glad to hear that Randy took good care of you. If there is anything we can do to help you in the future please feel free to give us a call.


    Hide Full Review
  • Will buy my next car from here

    Great atmosphere to buy a car in. The staff were friendly and very helpful. Randy in sales sold me my truck and got me a better deal than I could ...

    Dealer Response

    Thank you for the review! We are glad to hear that Randy took good care of you. If there is anything we can do to help you in the future please fe...


    Show Full Review

    Great atmosphere to buy a car in. The staff were friendly and very helpful. Randy in sales sold me my truck and got me a better deal than I could of asked for. Thank you Toyota for your great vehicles and service!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We are glad to hear that Randy took good care of you. If there is anything we can do to help you in the future please feel free to give us a call.


    Hide Full Review
  • Rude and inexperience salesman

    WOW, have you ever seen salesman giving attitude to a customer? That happened to me today. You have the most inexperienced and rude salesmen I eve...

    Dealer Response

    Thank you for the feedback. We do apologize about the experience you had with us. Please give our customer relations manager a call @ 910-868-5071.


    Show Full Review

    WOW, have you ever seen salesman giving attitude to a customer? That happened to me today. You have the most inexperienced and rude salesmen I ever seen. You have great vehicles but poor salesman. All i wanted to do was make a deal. I would recommend the vehicles but not the salesman. I am sure not all sales personnel are like the one I had to deal with, but it was most horrifying experience I ever had.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback. We do apologize about the experience you had with us. Please give our customer relations manager a call @ 910-868-5071.


    Hide Full Review
  • Review for Darwuin Zelaya

    We just purchased a 2016 Highlander Limited. Darwuin Zelaya was our sales associate and did an excellent job in walking us through our purchase an...

    Dealer Response

    Congratulations Mr. & Mrs. Coop on the purchase of you 16 Highlander. We are glad to hear that you revived top service from Darwuin! If there is a...


    Show Full Review

    We just purchased a 2016 Highlander Limited. Darwuin Zelaya was our sales associate and did an excellent job in walking us through our purchase and making any adjustments that we needed. If a problem arises we know he will be available for us. We would recommend him to anyone looking for a new vehicle. Very polite and concerned for our needs. I would rate his performance a high 10,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations Mr. & Mrs. Coop on the purchase of you 16 Highlander. We are glad to hear that you revived top service from Darwuin! If there is anything we can do to help you in the future please just give us a call. Rosa-CRM


    Hide Full Review