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158 lifetime reviews.

  • November 25, 2013

    To whom it may concern: My husband and I contacted your dealership to purchase a truck, before arriving at your Allen Samuel location I was contacted ...by Mr. Nick Jones by phone he was very pleasant. When we arrived it was a true blessing to meet him he demonstrates a high level of customer service orientation skills. And his concerns to collect all the information needed to assist us to find the Truck we were looking for was a very easy and professional experience for our entire extended family. We are now raising our three grand children and have been truly bless to have encountered such a wonderful human being.Mr. Jones is an asset to your Company. Sometimes Company reviews may be from unhappy customers for varies reasons, but Mr. Jones has outline what this Company stands for, but most of all what his overall goal is. Thank you NICK for everything. I will refer friends and family. May God Bless You. Thank You, Mr. Oscar Lynn Spurlock and Mrs. Joann Trahan-Spurlock

    5.0 out of 5
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    Not Applicable
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Mr. and Mrs. Spurlock! We are so happy to hear that you had a wonderful experience at Allen Samuels Chevrolet and appreciate the positive fe...edback on Nick Jones. We value your business and look forward to seeing you again soon!


  • 1.0 out of 5
    May 22, 2014

    This dealership will waste your time. Especially do not use their internet services. They have no intention of selling you a car at their advertised p...rices. They only want to get you in the dealership so they can wear you down and force feed purchasing a car. My experience was a stressful 2 hours after a committed car and price was agreed upon via their internet services. When I went to the dealership, they implied they had the car that was identified in the emails and voicemails. It took over 2 hours to find out that they didn't have the car and wouldn't have sold it to me at the internet pricing anyway. They use their ads and internet pricing to get you in the store. Don't waste you time at this dealership!

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    May 14, 2014

    i was lied to about being approve and i kept being strung along!!!!!!!! then the finance guy told me i lied to him. last thing they done was charged m...y card when i was not approved and they said i could not be refunded unitl the next day

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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Allen Samuels Chevrolet
7000 Southwest Freeway Houston, TX 77074
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