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So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration.... After connecting with my salesman Paul Lai, I was able to sit in the vehicle with Robert to get a few questions answered. These new E Class' are incredible machine from a technology standpoint, and Robert (again) was right there going the extra mile to make sure all my "dumb" questions were answered. He is so patient and attentive....a great asset to MB of Princeton! The combination of Paul and Robert is a killer team. I look forward to many years of future terrific experiences! Jeff Stuart
Sometimes it is nice to know that things never change. However, in this case it only got better. After purchasing from Mercedes of Princeton for over... 20 years, my most recent purchase just proved to me once again that the customer service, professionalism and caring for the customer needs first is what sets this dealership heads above the rest. From Ownership, to management, sales and service, the hospitality is top notch. Thank you Dale Cook and Robert Lisi for such a wonderful experience.
Chris Popin is very knowledgable, professional and provided me with world class VIP service from day 1 to pickup. I had a wonderful experience and am... recommending him to all my family and friends. He is my new favorite Mercedes dealer. Best price too which always helps.
Thanks for the review.
Robert spent the necessary time to go over all of my car's new features. He was knowledgeable, patient and so kind. He knows the meaning of true customer... service.
Next time you are in the market for a new car make sure to ask for Tom and Robert! Best car buying experience to date, I can't recommend them enough
Thank you for The Stars
Customer focused throughout the entire process of purchase to service. This dealership, specifically Gary Naperkowski, is "best in class" and is the reason... why I come back to purchase my vehicles even after I moved out of state and still refer my friends to the dealership!!
Thank you for the review.
The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas -... couldn't ask for more.
Thank you for the kind words.
This dealer doesn't have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicle... purchase/lease. Service department is very good! Staff friendly and efficient.
Thank you for taking the time in writing this review for Linda. We apologize for the inconvenience this may have caused you. We currently do not have... a detail department I will bring this up with management.
For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( and... Harry before he retired) and all the staff are truly professionals. They have always gone the extra mile for any service that I have EVER needed. And always done it properly and reasonably. I wouldn't consider going anywhere else!
Thank you for the years of dedication to Mercedes-Benz of Princeton.
Robert was very helpful in getting my embrace setup. He kept me updated through the process and followed up to make sure the previous account was deactivated