Craig Smith Auto Group

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Reviews

Average Ratings

4.9
29 lifetime reviews.
  • Great service and appointment

    Was very satisfied with the service. It was quick and my vehicle turned out great. I have had numerous opportunities to experience the after the...

    Dealer Response

    We appreciate your comments very much Michael. Please feel free to contact us at any time. We want to be here for your entire car experience.


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    Was very satisfied with the service. It was quick and my vehicle turned out great. I have had numerous opportunities to experience the after the purchase service and think Craig Smith Auto Group exceeds the expectations. I would love to see the detailing prices come down to be more competitive with others but cannot argue that the service that was provided was great. Thanks to Dave the service Mgr. whom always has gone out of his way for not only me but others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your comments very much Michael. Please feel free to contact us at any time. We want to be here for your entire car experience.


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  • Bought a new car off show room floor !

    Great buying experience!!! No pressure sales . Best price ! I couldn't be happier with my experience!


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    Great buying experience!!! No pressure sales . Best price ! I couldn't be happier with my experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Satisfied Customer

    I just had my 2012 Equinox serviced at Craig Smith. I bought the car new there and have had it serviced exclusively there. They have always done ...


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    I just had my 2012 Equinox serviced at Craig Smith. I bought the car new there and have had it serviced exclusively there. They have always done a great job of taking care of my normal maintenance. And I haven't had any other maintenance done on this vehicle. They always do what I want done, and are very efficient at checking things over for me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The only dealership i go to

    They went above and beyond for me in the purchase of my new Equinox ..Was treated with respect and patience.


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    They went above and beyond for me in the purchase of my new Equinox ..Was treated with respect and patience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good people

    Finally found the suv I was looking for. I had some injures about the suv. The sellsman (Tony)answered them before I had a chance to ask! I live t...

    Dealer Response

    We pride ourselves on giving you the facts on every vehicle. We do have some cheaper vehicles that needs some work and we are very upfront and am...


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    Finally found the suv I was looking for. I had some injures about the suv. The sellsman (Tony)answered them before I had a chance to ask! I live two hours away. He told me what was wrong with it. I trust this place! Wish they had something i was wanting.Got my mind on one vechicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We pride ourselves on giving you the facts on every vehicle. We do have some cheaper vehicles that needs some work and we are very upfront and am so glad you didn't drive all that way and not know. Hope we can find something for you. If not, good luck and I know you will find that perfect vehicle.


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  • Fantastic!

    Answered all my questions about the vehicle I was looking at, and emailed me with updates on other vehicles I may be interested in.

    Dealer Response

    Thank you so much for your kind words. We want each customer to have as much knowledge of different vehicles we have available that may be in the...


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    Answered all my questions about the vehicle I was looking at, and emailed me with updates on other vehicles I may be interested in.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind words. We want each customer to have as much knowledge of different vehicles we have available that may be in their interest. So glad you were able to have all your questions answered!


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  • great service, very friendly

    great service, very friendly, I would recommend their service department to any one needing service on their vehicle. well done

    Dealer Response

    Thank you so much Jan! We really appreciate your referral. That means a lot to us and we will treat them as great as you. Thank you again.


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    great service, very friendly, I would recommend their service department to any one needing service on their vehicle. well done

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much Jan! We really appreciate your referral. That means a lot to us and we will treat them as great as you. Thank you again.


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  • Very Good Experience !

    Excellent service. I was treated very well by all employees. Service was on time and explained well. I will continue to use this dealership.


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    Excellent service. I was treated very well by all employees. Service was on time and explained well. I will continue to use this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Great Service !!

    They did great !!! On time, Nice to work with and explained everything well !!! I will continue to shop there., for my next car.

    Dealer Response

    So glad to hear your experience was so good Rachel! We will always be here for you and will continue to give you that great service. Thank you a...


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    They did great !!! On time, Nice to work with and explained everything well !!! I will continue to shop there., for my next car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So glad to hear your experience was so good Rachel! We will always be here for you and will continue to give you that great service. Thank you again.


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  • Great service

    Fast, courteous and efficient, very knowledgable folks in the service department. Was well satisfied with the service I received at their faciliti...

    Dealer Response

    Love hearing when customers have a great experience! Thank you so much for the kind words. We want every experience to be quick and easy. We ar...


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    Fast, courteous and efficient, very knowledgable folks in the service department. Was well satisfied with the service I received at their facilities.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Love hearing when customers have a great experience! Thank you so much for the kind words. We want every experience to be quick and easy. We are here for you should you have any further questions.


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