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FEATURED REVIEW
I always have a first rate experience when I visit. The place is awesome and the people are delightful. I have recommended my best friend to come...
Hi Margie! Nothing makes us happier than hearing that we have been able to meet and exceed all of the needs of our customers. We take great pride ...
I always have a first rate experience when I visit. The place is awesome and the people are delightful. I have recommended my best friend to come here for service and she had an equally delightful experience.
Hi Margie! Nothing makes us happier than hearing that we have been able to meet and exceed all of the needs of our customers. We take great pride in the experience we provide and are delighted to hear that you are recommending our dealership to your friends. Thank you for the great review!
As usual, BMW of North Haven doesn't disappoint! Always a great experience.
May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores th...
May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review