BMW of North Haven

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4.6
(1,930 reviews)
Visit BMW of North Haven
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–5:30pm 8:30am–7:00pm
Tuesday 7:30am–5:30pm 8:30am–7:00pm
Wednesday 7:30am–5:30pm 8:30am–7:00pm
Thursday 7:30am–5:30pm 8:30am–7:00pm
Friday 7:30am–5:30pm 8:30am–6:00pm
Saturday Closed 8:30am–5:00pm
Sunday Closed Closed
New (203) 902-4486 (203) 902-4486
Used (203) 902-3826 (203) 902-3826
Service (203) 902-4468 (203) 902-4468

Inventory

See all 156 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
BMW of North Haven is Connecticut's premier retailer of BMW vehicles. Serving all regions of the state and beyond BMW of North Haven offers a seamless experience with BMW Sales Service and Parts. Located in North Haven CT It also holds one of New England's largest BMW inventories delivers detailed consultation lends extensive product knowledge from their own manufacturer trained BMW Geniuses and provides continuous client care for all of those in search of their New and/or Certified Pre-Owned BMW. For more information visit www.BMWofNorthHaven.com.
COLLEGE GRADS: Get up to $1000 off a Certified Pre-Owned or $1000 off a New BMW today! Call for details!

Service center

Phone number (203) 902-4468

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

4.6
(1,930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of North Haven from DealerRater.

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5.0

Great Experience

Mike Wendroff was AWESOME from the very beginning to the end during the sales process. He worked within my budget, no haggling on going back & forth. He kept me up to date on the delivery process and I couldn’t be happier with my purchase from BMW of North Haven. I STRONGLY urge those looking for a vehicle to stop by!!!!

Dealer response

Thank you so much for taking the time to share your feedback with us, Joe. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at BMW of North Haven

5.0

Quick, efficient, personable service visit.

Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean.

Dealer response

Glenn, Thank you for your business and this review. We're happy to hear Basel, Don, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at BMW of North Haven

5.0

Excellent customer service.

Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area.

Dealer response

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business, Margie, and hope to see you again soon! The Team at BMW of North Haven

5.0

Service is constantly excellent at BMW North Haven.

Service is constantly excellent at BMW North Haven. Ashley runs a great organization - we have worked with multiple Service Advisors and they are all top notch. ORaine took excellent care of us today. Recommended!

Dealer response

Thanks for sharing your experience with BMW of North Haven. Ashley, ORaine, and our team appreciate your business and hope to see you again soon! The Team at BMW of North Haven

4.0

Excellent service, very transparent about repairs found

Excellent service, very transparent about repairs found during inspection. Their use of technology to update stays is great. Texting and video showing what is needed is very helpful. The negative is the pricing charged for even routine maintenance like oil changes, spark plug changes. I had three tires changed and was charge $403 per tire. I looked up the exact tires at Town Fair tires and they were $300 per. Had I know this I would not have purchased tires at BMW North Haven.

Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Team at BMW of North Haven

5.0

Stephanie was excellent from day 1 to close - I would

Stephanie was excellent from day 1 to close - I would highly recommend to someone else. She professional, knowledgeable, friendly, and able to instill confidence with the buying process.

Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at BMW of North Haven

1.0

This dealer is the worst they cheated me and lied about

This dealer is the worst they cheated me and lied about me talk about not taking responsibility.

Dealer response

We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at BMW of North Haven

5.0

Excellent service.

Excellent service. Knowledgeable, polite and courteous and take care of any problems promptly and efficiently

Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at BMW of North Haven

5.0

Professional, accurate diagnosis is provided and customer

Professional, accurate diagnosis is provided and customer repair cost value through loaner cars, warranty period enhancement, three year extended oil change program, and menu items pricing.

Dealer response

Thank you for choosing BMW of North Haven, Steven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at BMW of North Haven

1.0

Inconsiderate, deceptive, cold, dishonorable

We were on our way from RI to view a vehicle. Jesus was our salesman. I had a 5:30pm appointment and had about a 1.5 hour drive. We asked twice if we shold put a deposit on the X5. I was told no and if there was interest he would call me. As I'm leaving RI after leaving work early, I get a telehone call the X5 was sold. No warning. Could care less. No manager called to aplogize. I had financing lined up and insurance. It was being held for us verbally since they would not take a deposit to hold it. Deplorable sales treatment and no aplogize or trying to make it right. Horrible!

Dealer response

We're sorry that you didn't have a completely satisfying visit, David. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. The Team at BMW of North Haven

See all 1,930 reviews