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Excellent customer service.....fabulous loaner....quick turn around..
The process now is awkward but the client is given a lot of preliminary instructions and they are carried out as outlined. I give a list over the phone... and leave instructions in the car. All followed through!
This is my second vehicle from BMW North Haven. My second purchase was more enjoyable than my first! I truly believe the service my client advisor Basel... provides is impeccable and worth experiencing. Thank you Basel for another awesome experience and my new Ultimate Driving Machine!!
Hello J, Thank you for the review! We are so happy to hear you had such a wonderful experience with our dealership and with our Client Advisor Basel.... Thank you for your time and for choosing us!
Absolutely the best repair transaction ever. Completely personal, courteous, knowledgeable, thoughtful, and rapid. BMW North Haven went out of their way... to ensure my experience with them was entirely pleasurable and sought out the very minimum charge for all they did for me.
Overall great experience! Everyone in the dealership was super friendly and made the process stress free.
Well trained and always consistent, you know they will do a good job and back you if something isnt right.
Great service as usual. Thanks to Ashley Roudie and Luis
Pierre has been a great resource and helped me select the right car for me and my family. He connects very well with his clients and is a great asset.
Good afternoon. In 2 words: Ashley Roudie, who I associate with excellence. That she has the responsibility of ensuring the repair will be done with... the thoroughness that meets BMW's standard is a very comforting thought that gives me the feeling of confidence as well that the car is now as good as it could ever be. She is most definitely an asset to BMW and to Mauro Motors.
From the first time I walked in, the BMW of North Haven staff treated me quite well. Thumbs Up!