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Army!!","emailTxt":"jkoponen@vonhousen.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9313,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"841536000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526014,"personPtyId":47075882,"firstName":"Greg","lastName":"Ranslow","titleText":"Sales Reconditioning Manager","shortBioText":"","emailTxt":"granslow@vonhousen.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9313,"dealerEmpStartDtUtc":"1114905600","industryStartDtUtc":"1114905600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":349890,"personPtyId":38427791,"firstName":"Eric","lastName":"Johnson","titleText":"Internet Sales 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Mercedes-Benz of Sacramento

4.2 out of 5 4.2
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Sacramento Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:30 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2009

At Mercedes-Benz of Sacramento, we are committed to delivering exceptional value and service from the minute you enter o

...

ur Showroom or website, throughout the life of your vehicle and beyond. We look forward to seeing you in our dealership, and we hope the information on this website will help you get to know us better. For exceptional service with all your internet automotive needs, please contact our Internet Sales Department at 888-258-3191.

"Family Owned Since 1955"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
1592 lifetime reviews. Includes reviews of Mercedes-Benz of Sacramento from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 12, 2020

    Each time over the last 25 years whenever I engage with this dealership the consistency of experience has been excellent in all respects, I highly recommend... them for your automotive needs.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty to Mercedes Benz of Sacramento. We sincerely appreciate your business and will be happy to help you again in the future~


    Worked with:
    Steve Tracy

    Sales Consultant

    (4.5) 74 reviews

  • 5.0 out of 5
    February 12, 2020

    Efrain does an amazing job. His level of professionalism and customer service are what Mercedes owners expect and deserve. Thank you Efrain for taking... such good care of your customers, you are appreciated! Jennifer Goldwyn

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're lucky to have Efrain! Thank you for taking the time to recognize him with a 5 star review~


    Worked with:
    Efrain Vasquez

    Service Advisoer

    (4.8) 185 reviews

  • June 5, 2012

    Overall very nice experience, Great inventory of new cars. Jose was great. Took time to keep us interested, excellent customer service skills.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2020

    Our 2008 C300 Mercedes had its annual oil change service done. The service was done efficiently and with no unnecessary fanfare. The service was completed... ahead of schedule, which was most welcome given that we did not have to fight traffic on the way home during the rush hour commute. In addition, the car was returned to us in great condition; an exterior wash and interior vacuum made for a refreshed automobile; much appreciated!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know our team earned a 5 star review! We appreciate your business and will be happy to help you again in the future~


    Worked with:
    Cecilia Salgado

    Premier Express

    (4.4) 35 reviews

    Jason Harber

    Service Advisor

    (4.2) 215 reviews

  • 5.0 out of 5
    February 8, 2020

    I was skeptical about whether or not I was going to get the vehicle I wanted at the payments and down payment I wanted. Eric Johnson and his sales manager... Brian were outstanding. I will definitely come back along with referring to this dealership.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to recognize Eric, Brian, Rudy, and our team with a 5 star review! Enjoy driving your beautiful, new, Mercedes Benz~


    Worked with:
    Brian Lonchar

    Sales Manager

    (4.1) 71 reviews

    Eric Johnson

    Internet Sales Manager

    (4.7) 37 reviews

    Rudy Castillo

    Finance Manager

    (4.6) 66 reviews

  • 5.0 out of 5
    February 7, 2020

    Always accommodating Always pleasant & supportive. Always helpful. Micheal is always available for assistance & consultation. Always very reassuring and... pleasant. The weather is always good. Thanks.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review! We appreciate your business and we look forward to helping you again in the future~


    Worked with:
    Mike Gallagher

    Service Advisor

    (4.4) 157 reviews

  • 5.0 out of 5
    February 6, 2020

    The people in service are very comfortable to work with. The people in sales are very polite. We were able to received our repairs on time.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. We appreciate the feedback and look forward to helping you again in the future~


    Worked with:
    Abe Belhamra

    Sales Consultant

    (5.0) 12 reviews

    Rudy Castillo

    Finance Manager

    (4.6) 66 reviews

    Jason Harber

    Service Advisor

    (4.2) 215 reviews

  • 5.0 out of 5
    February 6, 2020

    Mzb Howe Ave has consistently provided, Good fast, reliable services on my cars. I AM A return client since 2011. Fisrt purchase was a lease retun, which... i had maintained there for 6 years, then my new car purchase of a 2019 Glc300model SUV.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty to Mercedes Benz of Sacramento! We appreciate your business and hope you're enjoying your beautiful, new, Mercedes Benz~


    Worked with:
    Efrain Vasquez

    Service Advisoer

    (4.8) 185 reviews

  • 5.0 out of 5
    February 6, 2020

    Efrain helped me with my Smart Car, told me what was done and what will need to be done soon. He has always been there when I need anything or had any... questions.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback and appreciate your business!


    Worked with:
    Efrain Vasquez

    Service Advisoer

    (4.8) 185 reviews

  • 5.0 out of 5
    February 4, 2020

    Dave was very professional and made sure my needs were met. And my vehicle was fixed correctly. Was also helpful in getting me a lift to pick up my vehicle.... Superior service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our goal is your complete satisfaction. Thanks for letting us know Dave and his team earned a 5 star review!


    Worked with:
    Dave Rose

    Service Advisor

    (4.4) 23 reviews

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