Mercedes-Benz of Sacramento

New 888-292-8731 Dealer Website
Used 877-880-2116 Email Dealer
Service 866-591-8319

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Reviews

Average Ratings

4.1
Average based on 9 reviews
  • Excellent

    Overall very nice experience, Great inventory of new cars. Jose was great. Took time to keep us interested, excellent customer service skills.


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    Overall very nice experience, Great inventory of new cars. Jose was great. Took time to keep us interested, excellent customer service skills.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • No reply

    Email sent but no reply at all. All I wanted to see some pictures of the listing and know whats the price, they don't even reply my message.


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    Email sent but no reply at all. All I wanted to see some pictures of the listing and know whats the price, they don't even reply my message.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • PeteCC

    My wife purchased a 350ML in 3/12 and asked for a MERCEDES BENZ extended warranty. In addition we were sold a tire replacement warranty. Having re...


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    My wife purchased a 350ML in 3/12 and asked for a MERCEDES BENZ extended warranty. In addition we were sold a tire replacement warranty. Having relocated ; we were informed by our local MB dealer that we did not have a MB extended warranty. MB of Sacramento told us that they did not sell MB extended warranties; but used a another outside company as then then did not have to use MB authorized parts.Guess what? The actual MB extended warranty with actual MB authorized parts was over $2,400 LESS that the outside company they sell using knock off parts. The tire warranty was only good at the Sacramento location. After demanding cancellation due to NOT being sold an actual MB extended warranty as was represented by them - they tried to charge us a PRO-RATED refund instead of the amount we paid. Checked with MB USA and MB of Sacramento and was informed MB of Sacramento does NOT sell ACTUAL Mercedes Benz extended warranties; but with a third party. WATCH OUT YOU DO NOT PAY MORE FOR A NON FACTORY EXTENDED WARRANTY THAN FOR A FACTORY WARRANTY USING AUTHTHIC MERCEDES BENZ PARTS.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Wonderful Experience

    Jim provided a very good experience for us buying our new C-300. His knowledge of answering all of our questions was excellent. Thank you for the ...


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    Jim provided a very good experience for us buying our new C-300. His knowledge of answering all of our questions was excellent. Thank you for the wonderful experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Robby Cochran

    Great people that work here, Especially Robby C! Robby Cochran was excellent.


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    Great people that work here, Especially Robby C! Robby Cochran was excellent.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Deals and Employees

    Great Sales Men, Great service and awesome deals. I will be sending my family here,


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    Great Sales Men, Great service and awesome deals. I will be sending my family here,

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Deal

    Went to go look at some new Mercedes ended up walking out with a brand new one! The service was amazing and they sold me on a great deal.


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    Went to go look at some new Mercedes ended up walking out with a brand new one! The service was amazing and they sold me on a great deal.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Friendly Sales Team

    Highly recommend this dealership to anyone interested in purchasing a Mercedes in the area. Friendly sales team and excellent service department.


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    Highly recommend this dealership to anyone interested in purchasing a Mercedes in the area. Friendly sales team and excellent service department.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Thank You

    Our CLS550 had an issue with the suspension. Just wanted to thank the service team for taking care of it for us. We'll be back for the our schedul...


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    Our CLS550 had an issue with the suspension. Just wanted to thank the service team for taking care of it for us. We'll be back for the our scheduled service next month! See you then.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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