Reviews

Average Ratings

4.8
210 lifetime reviews. Includes reviews of Lewisville Mitsubishi from DealerRater.com
  • best dealership I have been to

    As friendly, open, and honest as it gets. I've bought two cars here. they've always kept me within my budget, offered me as good of a value in my ...


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    As friendly, open, and honest as it gets. I've bought two cars here. they've always kept me within my budget, offered me as good of a value in my trade in as anywhere else, always made me feel welcome.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great New Car Experience

    We just paid my car off and it broke down on Sunday!! I was in a rental and in a bind, a costly repair or a new car. My husband decided we were du...

    Dealer Response

    Hi Michelle - Thank you so much for the five stars! We are so happy that you were able to find a solution with us - we are so flattered by your k...


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    We just paid my car off and it broke down on Sunday!! I was in a rental and in a bind, a costly repair or a new car. My husband decided we were due for a new car. I decided to down size my SUV and wasn’t sure if I wanted Ford or Mitsubishi since we had one before. Anil was such a GREAT sales person he listened to what I wanted. I was direct and told him what I was looking for and what my husband wanted. Anil did not try to over sale me which I respected. We talked to John the manager who had the best CUSTOMER Service skills. They actually listened to us! By far the smoothest car buying experience!! I was prepared to make a decision Wednesday but it just felt right to CLOSE the deal!! Thank you Anil and John!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Michelle - Thank you so much for the five stars! We are so happy that you were able to find a solution with us - we are so flattered by your kind words and appreciate your business.


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  • Really great to do business with.

    Absolutely grand to work with, Great bunch of guys.


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    Absolutely grand to work with, Great bunch of guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Retired

    After researching cars on-line, we found the car that we were looking for at Lewisville Mitsubishi. From the minute that we walked through the do...


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    After researching cars on-line, we found the car that we were looking for at Lewisville Mitsubishi. From the minute that we walked through the door, we were treated with respect and were impressed with the staff. Our sales associate, Justin Crews, was knowledgeable, friendly and courteous. His attitude was a "breath of fresh air" compared to our previous experiences at other dealerships. Michael Simmons, the Finance Manager, completed our paperwork expeditiously and thoroughly while maintaining an upbeat demeanor. John Mahaffey brought us coffee and soda even though the dealership was full of customers. We drove 4 hours from central Texas and would make the same drive again if we decide to buy another vehicle. Kudos to Lewisville Mitsubishi and especially to Justin Crews and Michael Simmons.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional and courteous experience.
    October 29, 2017

    Put Lewisville Mitsubishi on your "A" list. The entire experience was a pleasure the moment we walked through the doors. Justin Crews, our sales r...


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    Put Lewisville Mitsubishi on your "A" list. The entire experience was a pleasure the moment we walked through the doors. Justin Crews, our sales rep, was knowledgeable, courteous and professional. While attending to our needs, he also acknowledged new customers as they entered the dealership. Michael Simmons, the Finance Manager, was very thorough while completing the necessary paperwork. Even though the dealership was busy, he took the time tomake us feel like "family". We enjoyed visiting with him. Everyone with whom we interacted went out of their way to make us feel welcome. John Mahaffey served us coffee and soda. By the way, the popcorn was delicious. Kudos to all of the staff. Even though we live 4 hours from Lewisville, we would consider buying another vehicle from the dealership.

    Does recommend this dealer

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  • Best experience with a dealership

    I had such a wonderful experience with everyone I met. They all made the buying process a breeze. Highly recommend!

    Dealer Response

    Hi Jess - Thank you so much for the kind words! We love to hear that you had an outstanding experience with us and that we have earned your recom...


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    I had such a wonderful experience with everyone I met. They all made the buying process a breeze. Highly recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jess - Thank you so much for the kind words! We love to hear that you had an outstanding experience with us and that we have earned your recommendations; it was a pleasure to serve you and we appreciate your business. - The Lewisville Autoplex team


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  • 1st online experience

    This was my first online purchase experience from another state. Even though the deal did not go through due to finding another vehicle close to ...

    Dealer Response

    Hi Darrell - Thank you for the five stars! Though we are disappointed that you were not able to purchase your vehicle from our dealership, we're ...


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    This was my first online purchase experience from another state. Even though the deal did not go through due to finding another vehicle close to home, the experience went well and if I had not made the other purchase, this deal would have went through. Nice courtious staff, seems they wanna takencate of their customers and help in finding them a quality vehicle and make the process simple.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Darrell - Thank you for the five stars! Though we are disappointed that you were not able to purchase your vehicle from our dealership, we're happy that you had a good experience and ended up finding what you wanted close to home! It was a pleasure to serve you.


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  • Great Service
    June 21, 2017

    Frank Retana was very helpful in getting me into my new car. He is very courteous and very knowledgeable. I will be sending friends to see him fo...

    Lewisville Mitsubishi

    Hi there - Thank you so much for the five stars! We're happy to hear that your experience at our dealership was easy and painless and we'll be su...


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    Frank Retana was very helpful in getting me into my new car. He is very courteous and very knowledgeable. I will be sending friends to see him for their auto purchases. The rest of the employees that work there are very friendly and even though Frank was working with me they took the time to say hello and tell me a story or two. A+++++++++++++

    Does recommend this dealer
    Lewisville Mitsubishi

    Hi there - Thank you so much for the five stars! We're happy to hear that your experience at our dealership was easy and painless and we'll be sure to pass along your praise to Frank. We're so flattered to have earned your recommendations and we appreciate your business.


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  • Superior experience

    Enjoyable shopping experience. Quick and easy. Got the car we wanted for the price we needed. Friendly staff.

    Dealer Response

    Hi Anna - Thank you so much for the five-star review. We are so happy to hear that you had a pain-free experience with our dealership and that we...


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    Enjoyable shopping experience. Quick and easy. Got the car we wanted for the price we needed. Friendly staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Anna - Thank you so much for the five-star review. We are so happy to hear that you had a pain-free experience with our dealership and that we were able to help you find what you were looking for. We appreciate your business!


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  • New car
    June 1, 2017

    Even though we were over 10k upside down on our trade Gerardo made it happen and stuck very close to the monthly payment we wanted! Now my wife ca...

    Lewisville Mitsubishi

    Hi there - Thank YOU for the kind words and the five stars! Customer service is our number one priority, so we're thrilled to hear that Gerardo w...


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    Even though we were over 10k upside down on our trade Gerardo made it happen and stuck very close to the monthly payment we wanted! Now my wife can drive around all the kids with more room than we had before. Thank you!

    Does recommend this dealer
    Lewisville Mitsubishi

    Hi there - Thank YOU for the kind words and the five stars! Customer service is our number one priority, so we're thrilled to hear that Gerardo was able to help you get close to the monthly payment you wanted. It was an absolute pleasure to serve you and we appreciate your business. - The Lewisville Autoplex team


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