I have failed to take the time to recognize Dan at LeBrun Toyota service. He has been working my wife and daughter for what seems like years and he has... been outstanding. He is informative, accommodating and a great guy to work with. We drive from Fairport to Canandaigua for our service needs due to the outstanding service Dan and the service team provides. I don't trust car service places and sales dealerships but LeBrun is the exception. Great people and great service.
My wife and I purchased a new Sienna last month. Today I have ordered a new Highlander. Both experiences were outstanding. Our sales person, Kurt, was... constantly responsive and available throughout both processes. It is a pleasure when you can walk away from a Dealership having spent a large amount of money and feel like you were treated fairly and have made a friendship that will last forever. I do a ton of research before I visit a Dealership and I walked out of Hoselton's twice. Our family has now purchased 4 vehicles from LeBrun over the years and we religiously drive from Fairport to LeBrun for our service needs. Dan in service is outstanding to work with. Great experience, great service, great Dealership.
Could not be happier with Lebrun Toyota I would recommend them to anyone
I recently purchased a 2016 Tundra dbl cab from Lebrun. The process was simple and smooth due to the efforts of Nicole, Nicholas and Shawn. This is my... third purchase in two years from Lebrun. Past purchases include a 2013 RAV 4 and a 2014 Tacoma. There's a reason I keep going back...Excellent customer service. They've earned my business. By the way, the Tundra is awesome.
I left a message online, and Nicholas Easton responded very promptly. He made sure everything was ready so I could drive off without having to make two... trips. No additional charges other than the initial quote. The car was clean, inspected and filled full of gas. I'm glad I chose this dealership even though it was a bit out of my way.
I dealt with internet sales, Nicholas M. Easton. Although we did not purchase at this dealership it was not due to anything negative they did but simply... that the vehicle we liked best was not available via Toyota. Nicholas was attentive to my requests and followed up regularly. Perhaps next time!
I would recommend Nicholas Easton,Director of Internet Sales because my contacts with him were very professional, courteous, and timely.
Worked with Dean Wasson on an Internet purchase. Communication was easy and clear. The transaction itself was simple and quick. Dean provided a carfax... and was happy to give as much information over the phone and via email as possible. Buying a car can be stressful, so I was quite happy that Dean was able to make the process as smooth and easy as possible for us, especially considering we drove in from Syracuse a little more than an hour away.
We found our car on cars.com , then we contacted Lebrun Toyota and they made it so easy to buy our car. Nicholas Easton helped us from start to finish... . We did almost everything over the phone and internet before we went to the dealership because its a two and a half hour drive one way to Lebrun Toyota from our house. I think it was a good and fair deal and we are very happy with the whole buying experience with Lebrun Toyota.
My experience had been with their fantastic service department, but I did not think to rate them earlier. My first with sales has been equally good. Even... though I was not able to buy the new car this year, LeBrun's staff, and especially Nicholas, were very helpful, professional and understanding when the private sale of my old Avalon did not go through. I certainly will return when I'm ready to buy.