Reviews

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35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 12, 2017

    I have failed to take the time to recognize Dan at LeBrun Toyota service. He has been working my wife and daughter for what seems like years and he has... been outstanding. He is informative, accommodating and a great guy to work with. We drive from Fairport to Canandaigua for our service needs due to the outstanding service Dan and the service team provides. I don't trust car service places and sales dealerships but LeBrun is the exception. Great people and great service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 12, 2017

    My wife and I purchased a new Sienna last month. Today I have ordered a new Highlander. Both experiences were outstanding. Our sales person, Kurt, was... constantly responsive and available throughout both processes. It is a pleasure when you can walk away from a Dealership having spent a large amount of money and feel like you were treated fairly and have made a friendship that will last forever. I do a ton of research before I visit a Dealership and I walked out of Hoselton's twice. Our family has now purchased 4 vehicles from LeBrun over the years and we religiously drive from Fairport to LeBrun for our service needs. Dan in service is outstanding to work with. Great experience, great service, great Dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 27, 2017

    Could not be happier with Lebrun Toyota I would recommend them to anyone

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2015

    I recently purchased a 2016 Tundra dbl cab from Lebrun. The process was simple and smooth due to the efforts of Nicole, Nicholas and Shawn. This is my... third purchase in two years from Lebrun. Past purchases include a 2013 RAV 4 and a 2014 Tacoma. There's a reason I keep going back...Excellent customer service. They've earned my business. By the way, the Tundra is awesome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2015

    I left a message online, and Nicholas Easton responded very promptly. He made sure everything was ready so I could drive off without having to make two... trips. No additional charges other than the initial quote. The car was clean, inspected and filled full of gas. I'm glad I chose this dealership even though it was a bit out of my way.

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    Does recommend this dealer
    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 28, 2015

    I purchased my first vehicle from LeBrun Toyota in April 2014, and have experienced fantastic service whenever I have taken my car in for maintenance.... The employees in the service department were all very knowledgeable, taking the time to thoroughly explain what was being done. The entire buying process went very smoothly and I never felt as if i was being pushed into doing something that I was unsure of. I would absolutely recommend purchasing a car from this dealer for the customer service, professional quality, and overall experience.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2015

    I dealt with internet sales, Nicholas M. Easton. Although we did not purchase at this dealership it was not due to anything negative they did but simply... that the vehicle we liked best was not available via Toyota. Nicholas was attentive to my requests and followed up regularly. Perhaps next time!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 13, 2014

    I would recommend Nicholas Easton,Director of Internet Sales because my contacts with him were very professional, courteous, and timely.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2014

    Worked with Dean Wasson on an Internet purchase. Communication was easy and clear. The transaction itself was simple and quick. Dean provided a carfax... and was happy to give as much information over the phone and via email as possible. Buying a car can be stressful, so I was quite happy that Dean was able to make the process as smooth and easy as possible for us, especially considering we drove in from Syracuse a little more than an hour away.

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    Does recommend this dealer
    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2014

    We found our car on cars.com , then we contacted Lebrun Toyota and they made it so easy to buy our car. Nicholas Easton helped us from start to finish... . We did almost everything over the phone and internet before we went to the dealership because its a two and a half hour drive one way to Lebrun Toyota from our house. I think it was a good and fair deal and we are very happy with the whole buying experience with Lebrun Toyota.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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