Herb Chambers Toyota Scion of Boston

New 888-472-3875 Dealer Website
Used 888-476-3455 Email Dealer
Service 866-364-8401

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Reviews

Average Ratings

4.9
Average based on 91 reviews
  • Excellent buying experience

    Found the perfect car through their website and reserved it online. Bought it the next day. Staff was very helpful in all departments. Giau and Ho...

    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation. We value your business and we look forward to the opportunity to serve your aut...


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    Found the perfect car through their website and reserved it online. Bought it the next day. Staff was very helpful in all departments. Giau and Howie made the adventure even more friendly and their love of selling Toyota's was evident. (Giau - you are awesome, Howie - a special thank you!!!) I could not be happier with my purchase!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager


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  • Herb Chambers - a MUST stop

    Herb Chambers Toyota and Scion is a great place to find a car. The employees from the front desk to the sales department to the financial departme...

    Dealer Response

    Thank you, Kristen! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team me...


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    Herb Chambers Toyota and Scion is a great place to find a car. The employees from the front desk to the sales department to the financial department are all so kind and generous. I especially appreciate the honesty of the people I worked with. Giao Luong and Mark Cunningham answered my questions truthfully and helped me find the car and financial options that worked best for me. I would highly recommend Herb Chambers Toyota and Scion to anyone interested in a new car.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you, Kristen! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Giao and Mark. Sincerely, Howie Reske, General Manager


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  • Great customer service and friendly staff

    Walk into this place and told them exactly what we wanted and what we wanted to do. We said we will be upfront with you we have a trade in and wan...

    Dealer Response

    Thank you, Megan, for taking the time to write this review! We greatly appreciate your fantastic recommendation and look forward to serving your ...


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    Walk into this place and told them exactly what we wanted and what we wanted to do. We said we will be upfront with you we have a trade in and want to do no money down and would like a pre owned. They should us the pre owned we picked the one we liked got us in it and driving away the same day. Never pushed anything on us we didn't want and we friendly and helpful.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Megan, for taking the time to write this review! We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager


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  • Transparent and honest process

    I was pleased and impressed that all contacts with this dealership during the buying process were clear and transparent. They worked with me to ge...

    Dealer Response

    Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We're fortunate to have a fantastic t...


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    I was pleased and impressed that all contacts with this dealership during the buying process were clear and transparent. They worked with me to get to a price I liked, and they enumerated all fees that I would pay when I asked them for a list. When I got to the dealership to buy the car, I drove out paying the exact total price that they had promised in the emails beforehand. No hidden fees or surprises. Both Howie and Haider, our salespeople, were great in answering questions both before and during our visits, and Haider spent a lot of time after I purchased the car explaining its operation. I am incredibly happy with this purchase and would certainly recommend this dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We're fortunate to have a fantastic team here at Herb Chambers Toyota Boston who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager


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  • service great

    Yow helped me. He is so kind and patient to introduce the toyota Camry and helped me all the time during i purchased this car. And also he gave me...

    Dealer Response

    Thank you, Sherry, for taking time out of your day to write this review. We appreciate the kind words. Yow is an amazing member of the team and I'...


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    Yow helped me. He is so kind and patient to introduce the toyota Camry and helped me all the time during i purchased this car. And also he gave me a good price. So i strongly recommend this place for purchasing a car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Sherry, for taking time out of your day to write this review. We appreciate the kind words. Yow is an amazing member of the team and I'm so happy to hear that he took such good care of you. Please let us know if there is anything else we can help with. Best, Howie Reske, General Manager


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  • Great service and experience

    We recently purchased a car through Howie and Tony at Herb Chambers in Boston. They were super helpful and the process was extremely straightforwa...

    Dealer Response

    Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm...


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    We recently purchased a car through Howie and Tony at Herb Chambers in Boston. They were super helpful and the process was extremely straightforward as we used the Costco Auto Program. It got us a great no haggle price so I recommend that as well. Tony worked hard to get us exactly the car we wanted extremely quickly! Having never bought a car before we didn't understand that it would take some time after signing the papers for the registration to go through. It would have been good to know this ahead of time but it was a very small hiccup in an otherwise great process.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Tony was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager


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  • Outstanding Service

    I have experienced a wonderful service from Herb Chambers in Allston last month. I am impressed by their quick response and patience for every que...

    Dealer Response

    Thank you, Tiara! I'm so glad that Luke was able to assist you. If any questions arise about your Toyota, feel free to reach out to us. We value y...


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    I have experienced a wonderful service from Herb Chambers in Allston last month. I am impressed by their quick response and patience for every questions. I would highly recommend sales representative Luke Johnson and his manager team, Appreciate their best effort to provide the good deal for their customer.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you, Tiara! I'm so glad that Luke was able to assist you. If any questions arise about your Toyota, feel free to reach out to us. We value your continued business and hope you enjoy your Toyota for many years to come! Best, Howie Reske, General Manager


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  • Outstanding Service

    Mikos Kamondi, a compassionate and caring sales rep who provided outstanding customer service when I purchased my 2015 Toyota Camry last month. He...


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    Mikos Kamondi, a compassionate and caring sales rep who provided outstanding customer service when I purchased my 2015 Toyota Camry last month. He listened to what I was looking for and answered all of my questions. He is always available, whether by phone or email. Financing went through Justin who was fantastic also. Keepers, great team!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding service!

    Mikos Kamondi, a compassionate and caring sales rep who provided outstanding customer service when I purchased my 2015 Toyota Camry last month. He...

    Dealer Response

    Thank you, Sandra! Justin and Mikos are wonderful assets to our team and I know they will appreciate your kind words. Best, Howie Reske, Genera...


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    Mikos Kamondi, a compassionate and caring sales rep who provided outstanding customer service when I purchased my 2015 Toyota Camry last month. He listened to what I was looking for and answered all of my questions. He is always available, whether by phone or email. Financing went through Justin who was fantastic also. Keepers, great team!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Sandra! Justin and Mikos are wonderful assets to our team and I know they will appreciate your kind words. Best, Howie Reske, General Manager


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  • Clyde Chornovas is Awesome!

    We just purchased a Prius from Clyde Chornovas. Clyde was super helpful, knowledgeable and friendly. Give him a raise or promote him or better yet...

    Dealer Response

    Thank you for taking time out of your day to write this review. Please let us know if there is anything else we can help with. Best, Howie Reske...


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    We just purchased a Prius from Clyde Chornovas. Clyde was super helpful, knowledgeable and friendly. Give him a raise or promote him or better yet.... Both :) Thank you, we love our car and the Herb Chambers experience. B2

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time out of your day to write this review. Please let us know if there is anything else we can help with. Best, Howie Reske, General Manager


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