Herb Chambers Toyota Scion of Boston

New 888-472-3875 Dealer Website
Used 888-476-3455 Email Dealer
Service 866-364-8401

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Reviews

Average Ratings

4.8
431 lifetime reviews. Includes reviews of Herb Chambers Toyota Scion of Boston from DealerRater.com
  • Excellent buying experience

    Found the perfect car through their website and reserved it online. Bought it the next day. Staff was very helpful in all departments. Giau and Ho...

    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation. We value your business and we look forward to the opportunity to serve your aut...


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    Found the perfect car through their website and reserved it online. Bought it the next day. Staff was very helpful in all departments. Giau and Howie made the adventure even more friendly and their love of selling Toyota's was evident. (Giau - you are awesome, Howie - a special thank you!!!) I could not be happier with my purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager


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  • Exceeded expectations!
    March 14, 2017

    I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down t...

    Herb Chambers Toyota Scion of Boston

    Thank you! The entire Herb Chambers Toyota Boston team strives to make every guest feel at home in our dealership. Giau is a perfect example of th...


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    I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down to earth, easy to work with and efficient. The process of trading in my old car and buying my new truck was easy given the excellent communication and above and beyond customer service. I couldn't be happier with my new purchase and will definitely be returning to this dealership with any future needs! Thank you!

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you! The entire Herb Chambers Toyota Boston team strives to make every guest feel at home in our dealership. Giau is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager


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  • Great service - Juan Colon Corolla LE 2017 owner
    February 23, 2017

    Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks.

    Herb Chambers Toyota Scion of Boston

    Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Please let myself, John or Kenny know if we c...


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    Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks.

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Please let myself, John or Kenny know if we can be of further assistance. Best, Howie Reske, General Manager


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  • Efficient, thoughtful service
    February 22, 2017

    When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several deal...

    Herb Chambers Toyota Scion of Boston

    Thank you, Nichole, for taking the time to share your recent experience with us, and congratulations on your new Toyota! John is an asset to our ...


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    When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several dealers to get into a safe, reliable vehicle. Meeting John changed all that. From the moment we were paired, he was engaging, relatable and down to earth. I don't like it when people try to over-sell, so I really appreciated John's approach to showing me around and getting me the details for what the dealership had to offer. John was able to work with his management to get me an unexpected deal, and was an advocate for me throughout the process. He was thorough and easy to work with - cutting right to the chase when need be. I would gladly do business with John again. He is a significant asset to your team, hands down.

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you, Nichole, for taking the time to share your recent experience with us, and congratulations on your new Toyota! John is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager


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  • Corolla LE 2017

    Great service, especially from John Royle who sold me a new Corolla LE 2017 a month ago. The Car is great!

    Dealer Response

    Thank you, Juan! Congratulations on your 2017 Toyota Corolla LE and please let us know if we can be of further assistance. Best, Howie Reske, Gene...


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    Great service, especially from John Royle who sold me a new Corolla LE 2017 a month ago. The Car is great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Juan! Congratulations on your 2017 Toyota Corolla LE and please let us know if we can be of further assistance. Best, Howie Reske, General Manager


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  • Wonderful Experience
    February 8, 2017

    I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John...

    Herb Chambers Toyota Scion of Boston

    Thank you, Chantal, for your time and recommendation. We truly appreciate hearing feedback from our guests. Should we be able to assist you in the...


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    I went to the Herb Chambers dealership this morning to have my current vehicle serviced, and while I was there, I had the opportunity to meet John in sales. We discussed some different options for me to potentially get into a newer RAV4. While it didn't work out at the moment due to our family budget (new parents!), John left me with a lot to think about. John was very kind, took the time to explain the different features on the newer models in comparison to the year I own, and was not pushy at all (something I really appreciate in a salesman). I hope that I will be able to trade in my current car for a newer one soon rather than later, and that I will be able to do that with John's help!

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Toyota Scion of Boston

    Thank you, Chantal, for your time and recommendation. We truly appreciate hearing feedback from our guests. Should we be able to assist you in the future, please don't hesitate to reach out to John or myself. Best, Howie Reske, General Manager


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  • Great service which is perfect for me
    February 1, 2017

    I got my new RAV4 by assistance of John and I am very satisfied with the car and his service. John patiently explained about details of TOYOTA car...

    Herb Chambers Toyota Scion of Boston

    Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to...


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    I got my new RAV4 by assistance of John and I am very satisfied with the car and his service. John patiently explained about details of TOYOTA cars to the person with minimum knowledge (=me) and recommended RAV4 LE which has essential functions for my purpose. I understood well that his service is aiming to make his customers satisfied with appropriate car. He didn't push me to add extra expensive options. Moreover, he gave me time to consider overnight, which is sometimes very helpful to make big decision (unfortunately I had very bad experience when I visited other dealer when I asked to give me time to think). I think he was able to do it because he knows how TOYOTA car is excellent and he is really proud of TOYOTA cars. Johns is a real sales person who loves TOYOTA cars. Thank you, John!

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you enjoyed working with John. Thank you for your business and we look forward to welcoming you back in the future. Best, Howie Reske, General Manager


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  • Great overall dealer experience
    January 15, 2017

    The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't ...


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    The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't pressure us on up selling or using their financing. Delivered car when promised and answered all of our questions Joshua was great to work with and so was Mark from the Finacing Department. However our entire experience started of with the utmost professionalism from Jaclyn from the Internet pricing. She provided the quote that got us in the door and she made sure the quote was honored, unlike Boch Toyota who did a classic bait and switch when we entered their showroom. We will purchase all new cars from Herb Chambers going froward.

    Does recommend this dealer

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  • unexpected things
    January 10, 2017

    Dear Lainey: Seems this time is unsatisfied experience for me. i am very happy to come your brighton office to change my maintaince oil and fil...


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    Dear Lainey: Seems this time is unsatisfied experience for me. i am very happy to come your brighton office to change my maintaince oil and filter. i asked staff, he said total about $52.0,include checking, materials,labour fees. Then after finish that. he said my right bulb was damage. he suggestted i changed it this time. so i asked the price, he said about $30.0 .so i agree this . after about 5-10minutes, they finished this. but when i receive the bill, it show : $37.0 plus $55.0 . so i asked whats this S55.0? he said this is labour fees, i said only 5-10 minutes, he said minimum charge 1 hours,so is $55.0. i said why dont you tell me this labour fee before i agree to change, so i can have my choice or not, he said : now all fixed, we cant take away your new bulb ......so i feel they cant service the custom like this way. hope somebody can help me to solve this problem. Many Thanks,James.

    Does not recommend this dealer

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  • Fantastic service!
    January 7, 2017

    I had a great experience from the moment my care buying experience started. I dealt mostly with John, who took the time to explain all my options...

    Herb Chambers Toyota Scion of Boston

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was able to provide...


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    I had a great experience from the moment my care buying experience started. I dealt mostly with John, who took the time to explain all my options, and was a pleasure to deal with. It's clear that John cares about the customers. I also want to mention that everyone else I dealt with was great as well. I can't recommend Herb Chambers enough!

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was able to provide you with such exceptional service. Thank you again and please let us know if we can be of further assistance! Happy New Year! Howie Reske, General Manager


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