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Herb Chambers Toyota of Auburn

(4,320 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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I bring my vehicle here every 5,000 miles , everyone is...

I bring my vehicle here every 5,000 miles , everyone is friendly and helpful. Waiting time is reasonable . They always let you know what your going to need at your next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy our team could help! Thank you for the awesome review! We'll see you next time! – Herb Chambers Toyota of Auburn

We’ve bought 4 cars from Auburn & are very happy with...

We’ve bought 4 cars from Auburn & are very happy with them. Also just brought in my Tacoma for it’s 5k once over and found services to be fast, friendly & efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your years of support! We are so lucky to have loyal customers like you at Herb Chambers Toyota of Auburn. We'll see you next time!

Great service. I don't need twenty five words to say...

Great service. I don't need twenty five words to say great service. I don't need twenty five words to say great service. Are we at twenty five words yet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great rating and review! We're glad our service team earned your praise! :D See you again soon! - Herb Chambers Toyota of Auburn

Excellent buying experience!

Working with Chandler at Herb Chambers was excellent! He was friendly, knowledgeable, and very accommodating! I was dreading car shopping because I wasn’t looking forward to spending an entire day at a dealership. But Chandler kept everything moving along smoothly, and I had my car in no time! The whole team, including managers and finance were very professional and helpful. I absolutely love my Highlander, and will certainly work with Chandler in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you, Lisa! It means so much to hear Chandler provided five-star care to you during your purchase and helped you get into the Highlander that is perfect for you! We appreciate you being a Herb Chambers Toyota of Auburn customer and will see you again next time!

Working with Chandler at Herb Chambers was excellent! He...

Working with Chandler at Herb Chambers was excellent! He was friendly, knowledgeable, and very accommodating! I was dreading car shopping because wasn’t looking forward to spending an entire day at a dealership. But Chandler kept everything moving along smoothly, and I had my car in no time! The whole team, including managers and finance were very professional and helpful. I absolutely love my Highlander, and will certainly work with Chandler in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Chandler provided such great care to you during your visit, Lisa! Thank you for choosing Herb Chambers Toyota of Auburn to help you find the perfect Highlander! We'll see you next time!

Toyota paint job had failed. Brought it here. Martin is a...

Toyota paint job had failed. Brought it here. Martin is a gentleman and set everything up including loaner. Good communicator. A+. Work done quickly. Excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers Toyota of Auburn

Great people to deal with! Been to a lot of dealerships...

Great people to deal with! Been to a lot of dealerships this was the best one! Will go back when it is time for another vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review and rating! We're so happy our team earned your business and we'll see you next time! - Herb Chambers Toyota of Auburn

Excellent service as always! Always treated with...

Excellent service as always! Always treated with respect. She is always pleasant and helpful. I would highly recommend her as a great service adviser! Hope she never leaves Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-star rating and review! We're so glad to hear your experience here at Herb Chambers Toyota of Auburn was so positive! We look forward to seeing you at your next appointment!

Service was prompt and efficient. Martin was helpful and...

Service was prompt and efficient. Martin was helpful and knowledgeable as usual. Great experience. The experience from sales to my first service appointment has been exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Toyota of Auburn!

My car was in for its 100000 mile service. It runs like...

My car was in for its 100000 mile service. It runs like new! Martin was friendly and efficient and even pulled the car out for me when I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had a wonderful time working with our team at Herb Chambers Toyota of Auburn! We are very glad to take great care of your car!