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Reviews

Average Ratings

4.9
Average based on 226 reviews
  • Will never go to another dealership

    I had been looking for a vehicle for what seemed like forever. I was actually down in Wilmington on vacation and happened to stumble across the lo...


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    I had been looking for a vehicle for what seemed like forever. I was actually down in Wilmington on vacation and happened to stumble across the lot. I was kindly greeted, and not attacked like most car lots. We soon became acquainted with Dylan Chancellor. Even though I definitely did not want a jeep (him working for a Jeep dealership) he honored our requests and helped us find the perfect car with all the qualifications we needed. He was not the tad bit pushy and even came in on his day off. I have never received such amazing customer service. Even though I live 6 hours away, they will always be my go-to car dealership. I would recommend Neuwirth motors to anyone, especially Dylan. He was great! He was kind to me and my family and made us feel comfortable during the whole experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Rude on The Phone

    Called to inquire about a car and got the rude woman salesperson on the phone. She hung up on me because I wouldn't tell her if I was calling fro...


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    Called to inquire about a car and got the rude woman salesperson on the phone. She hung up on me because I wouldn't tell her if I was calling from my cell, work or home phone!!!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Great job by Dylan Chancellor

    Dylan Chancellor did a great job through out entire process. Highly recommended


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    Dylan Chancellor did a great job through out entire process. Highly recommended

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Professional, timely, and responsive!

    Greatly appreciate Michelle's assistance and time responses. It's refreshing to this level of professionalism and customer service. Again, Miche...


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    Greatly appreciate Michelle's assistance and time responses. It's refreshing to this level of professionalism and customer service. Again, Michelle was professional. timely, and helpful. The car was already sold, but the dealership took the time to respond to my inquiry.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Mike Altilio was so easy to work with! Thank you

    We bought our Grand Cherokee from Mike and he was wonderful to work with! Since we were from out-of-town, we handled most of the details over the ...


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    We bought our Grand Cherokee from Mike and he was wonderful to work with! Since we were from out-of-town, we handled most of the details over the phone. Therefore, when we arrived at the dealership, we actually spent most of the time going over the all the Jeep's functions instead of haggling over the typical salesman pitch. Mike made the buying process very easy and straight-forward. Thank you!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Professional, Helpful and No pressure!

    Searched online for a car. Went to Neuwirth Motors. The first person to approach me about looking for a car was Mike Altilio. He was very professi...


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    Searched online for a car. Went to Neuwirth Motors. The first person to approach me about looking for a car was Mike Altilio. He was very professional and helpful. Mike stayed after hours so we could purchase the car we selected that day. My husband is disabled and Mike went out of his way to help him with the signing of papers and explaining everything to him too. We will always be greatful to Mike for caring and going the extra mile for us. We are enjoying our car. Thanks again Mike.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Mike Altilio

    Would recommend dealing with Mike for your purchase of a vehicle


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    Would recommend dealing with Mike for your purchase of a vehicle

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Awesome experience

    Devon was very helpful in showing me cars today with out being pushy


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    Devon was very helpful in showing me cars today with out being pushy

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent service, very friendly people

    TJ Riley and Adam Whitaker were excellent in finding not only the perfect vehicle for me and my needs, they also were able to get me an interest r...


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    TJ Riley and Adam Whitaker were excellent in finding not only the perfect vehicle for me and my needs, they also were able to get me an interest rate and payment I can afford.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Saleman

    My salesman was kind and attentive. He was very knowledgeable about the vehicle and for the first time in my life actually took the time to explai...


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    My salesman was kind and attentive. He was very knowledgeable about the vehicle and for the first time in my life actually took the time to explain the car's details.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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