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Mercedes-Benz of El Dorado Hills

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Mercedes-Benz of El Dorado Hills Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2003

Our specialized internet process saves you Time and Money! *In and out on a NEW Vehicle in under an hour *Delivery of yo

...

ur new car and paperwork to anywhere in the country *Competitive, market-based pricing with preferred finance rates *Special valet and loaner program for service customers. Let us impress you! Call our Internet Sales Team at 888-336-9269 to get started!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1189 lifetime reviews. Includes reviews of Mercedes-Benz of El Dorado Hills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    I had my A service done at the Sac dealer which took 4 days..... so I switched to EDH and was pleasantly surprised and fast and efficient they were. I... will continue to use EDH.

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know our team earned a 5 star review!


    Worked with:
    David Kaplan

    Service Advisor

    (4.8) 67 reviews

  • 5.0 out of 5
    December 3, 2019

    Brought my GLC 300 for routine service. Daniel and team did a great job by completing Service A and tire rotation in record time, while waiting.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and the 5 star review!


    Worked with:
    Daniel Clark

    Service Advisor

    (4.9) 354 reviews

  • June 26, 2013

    The best customer experience in buying a car! Very friendly hospitality car dealership! Thanks to Paul Suchanek and Ryan Skelly again for the best customer... service! 10stars!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gerardo, Thank you for the great feedback and for driving all the way up from Fresno!

  • 5.0 out of 5
    December 3, 2019

    When it comes to customer service this organization has it's act together. The staff is beyond professional. Overall a very pleasurable experience, couldn't... be happier.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for your business and for the great review!


    Worked with:
    Daniel Clark

    Service Advisor

    (4.9) 354 reviews

    Don Vanderschoot

    Service Advisor

    (4.9) 329 reviews

    Gayton DeRosa

    Service Advisor

    (4.8) 196 reviews

  • 5.0 out of 5
    December 3, 2019

    The Service Dept is always very helpful and professional. Appt availability is never a problem. Lobby is very comfortable with plenty of good reading... material.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review!


    Worked with:
    Matt Coats

    Reconditioning Manager

    (5.0) 25 reviews

  • 5.0 out of 5
    November 29, 2019

    We have bought 6 cars from them so that says alot! We also have services there as well. We really like Von Housen motors! Excellent !

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your loyalty to Mercedes Benz of El Dorado Hills!


    Worked with:
    Gayton DeRosa

    Service Advisor

    (4.8) 196 reviews

    Mike Lynch

    Finance Manager

    (4.8) 31 reviews

    Matt Coats

    Reconditioning Manager

    (5.0) 25 reviews

  • 5.0 out of 5
    November 28, 2019

    Always greeted with a smile and a quick word about getting right to what ever your need is. That is always what you get here. Fast, friendly and good service... work that is done right the first time by quality mechanics.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and thank you for the 5 star review~


    Worked with:
    Daniel Clark

    Service Advisor

    (4.9) 354 reviews

  • 5.0 out of 5
    November 27, 2019

    Great Sales Customer Service. Had a wonderful experience with Shane Lundy, Derek Upright and Pat Upright. They made my buying experience worthwhile. ... I will definitely purchase from this dealership again.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our team is dedicated to providing you with the best service possible! Thanks for the great review~


    Worked with:
    Mike Lynch

    Finance Manager

    (4.8) 31 reviews

    Pat Upright

    Sales Floor Manager

    (4.8) 57 reviews

    Derek Upright

    Sales Consultant

    (4.8) 48 reviews

    Shane Lundy

    Internet Sales Manager

    (4.8) 58 reviews

  • 5.0 out of 5
    November 25, 2019

    I like Don Vanderschoot very much. He is very helpful and he goes out of his way to to make sure everything get done as promised.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're lucky to have Don and a great service team! Thank you for your business and thank you for the great review.


    Worked with:
    Don Vanderschoot

    Service Advisor

    (4.9) 329 reviews

  • 5.0 out of 5
    November 23, 2019

    Buying a car has never been an experience I would brag about but after working with Stephane I have told my story of buying from El Dorado Hills Mercedes... Benz over and over again. I felt like a VIP with after-hours phone calls to answer my questions.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our goal is your complete satisfaction! Thanks for letting us know our team earned a 5 star review. Congratulations on your beautiful new Mercedes B...enz!


    Worked with:
    Mike Lynch

    Finance Manager

    (4.8) 31 reviews

    Stephane Doize

    Internet Director

    (4.9) 7 reviews

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