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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Inventory

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Reviews

4.0
20 lifetime reviews.
  • Customer Review bmw service and repair for my cars

    Dear Manager Of Bmw Wilmington, NC, The purpose of this review is to promulgate information in reference to the outstanding service provided by...


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    Dear Manager Of Bmw Wilmington, NC, The purpose of this review is to promulgate information in reference to the outstanding service provided by Bob, Eric and Fred(Parts department) at bmw wilmington, nc. My wife and i are small business owner's and we have a 2006 bmw 750LI and a 2011 bmw 528i that we love. The bmw efficiency is top of the line and it's quality and the vehicle's have excellent suspension that ride's superb. We always keep the maintenance on our vehicle's complete as required. Bob, Eric and Fred(Parts department) are knowledegeable of both cars, they treat all their customer's with respect. They are professional, courteous, patient with us senior's. Bob, Eric and Fred (parts department) take time to listen to the customer's vehicle problems to insure they get the correct information prior to diagnostic check of our car's. I gave bmw of wilmington a ten (10) rating overall for the outstanding service provided by Bob, Eric and Fred(Parts department) in the service department. It is highly recommended that Bob and Eric in the bwm of wilmington, nc be recognized for their outstanding service and professionalism in customer service and parts department. Your immdeiate attention in recognizing the following personnel above is greatly appreciated. We look forward to recommend to our family,friends and business colleagues to do business with bmw of wilmington,nc. Job well done. Best Regards, VIP

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • AWheatley

    Recently, had to get my lug lock for my car that I bought from BMW last September. Gareth and team were great. Took care of my situation right aw...


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    Recently, had to get my lug lock for my car that I bought from BMW last September. Gareth and team were great. Took care of my situation right away. This is a certified pre-owned 2012, 328i. We love everything about the car. The service crew was friendly, engaged to fix my situation, and efficient, too! Will recommend BMW to others.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Can't return calls

    I called this dealership since I live 2 hours away to tell them I wanted to purchase a car they had. I was prepared to purchase at that moment. Th...


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    I called this dealership since I live 2 hours away to tell them I wanted to purchase a car they had. I was prepared to purchase at that moment. The woman I spoke with said she'd have someone call me back. After a few hours and no return call, I called back. Same thing; someone would call me back. I never heard back so I got in my car the next day to go buy. However, once I arrived they had the car pulled aside for someone else to come look at it. I was there with cash and ready to go but they wouldn't sell me the car until the other person turned it down. Unfortunately, after waiting hours for the other person to arrive they sold it to him. Word of advice, don't call and expect someone to call you back!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2010

We have been recognized as a BMW Center of Excellence by BMW of North America for 2006 and 2012. In fact, only 30 BMW Dealers received this honor for 2006 and 33 BMW Dealers in 2012. The BMW Center of Excellence award recognizes dealers who excel in vehicle sales, as well as sales and service customer satisfaction ratings.

After you have selected your dream vehicle, you can rest assured that we will do everything possible to make your purchasing experience a pleasant one. Our Finance Department can help you select between several Car Finance and Car Lease options. Our Service Department will be there for you after your initial transaction to assist you with the maintenance and care of your new vehicle. We also have an Auto Body Repair Shop and an Auto Spa to keep your vehicle looking new for years to come. We are proud to serve the Wilmington area.

"Southern Hospitality, German Engineering"