Reviews

Average Ratings

4.7
99 lifetime reviews.
  • Great service

    I had a great experience when I decided to get another car. I was greeted as soon as I arrived. I had no idea what I wanted, but Jack and the sale...

    Dealer Response

    Thank you for taking the time to share your experience at Jeff Gordon Chevrolet in Wilmington.


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    I had a great experience when I decided to get another car. I was greeted as soon as I arrived. I had no idea what I wanted, but Jack and the sales manager, Jake, took excellent care of me. I test drove a Chevy Equinox and loved it!! I was able to drive it around and my husband and I went back, we choose to purchase the vehicle because it was what I was looking for and the customers service I received was the best. I was given a great deal and the entire process was easy, no confusion, and hassle free!! I was hesitate going to a dealership, but the friendly staff in the Pre-owned department gave me great peace of mind in making my decision to purchase a midsized suv!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience at Jeff Gordon Chevrolet in Wilmington.


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  • Jeff Gordon Chevrolet Wilmington, NC - SUPERB!

    Always a quick and efficient check-in for service. Kevin Vinson (service rep) is excellent - always personable and professional. I always feel c...


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    Always a quick and efficient check-in for service. Kevin Vinson (service rep) is excellent - always personable and professional. I always feel confident that my Suburban is being well taken care of......go CHEVY!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New vehicle owner.

    When I purchased my vehicle with Jeff Gordon it didn't stop when I drove off the lot. Great service department!!


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    When I purchased my vehicle with Jeff Gordon it didn't stop when I drove off the lot. Great service department!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Firebird

    My experience at Jeff Gordon Chevrolet was great ¿ Travis Adame is a great salesman and very knowledgeable of my vehicle keep doing what you ‘er d...


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    My experience at Jeff Gordon Chevrolet was great ¿ Travis Adame is a great salesman and very knowledgeable of my vehicle keep doing what you ‘er doing.w

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Extremely Satisfied Customer after almost 2 years

    I am very impressed with Sandy Tilghman in the service department and Stephan Hooper in the sales department. All interactions with them have been...


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    I am very impressed with Sandy Tilghman in the service department and Stephan Hooper in the sales department. All interactions with them have been both professional and enjoyable. They listen, are very knowledgeable, trustworthy and, overall, they are very good at what they do. Ed Brown Southport, NC

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Horrible Customer Service Experience

    After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism incl...


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    After a horrible customer service experience shortly after purchasing a 50k truck, Their poor customer service severely lacks professionalism including their service advisors including their customer relations manager Roxanne. Who clearly and honestly cares less about their customers. I was refused service due to a previous altercation and (I was also told it was due to my negative online comments regarding my poor service experiences-Which I have recorded) that was clearly a result from extremely poor management and customer relations after my girlfriend and I were accused of not properly following service drop off procedures, which resulted in an additional trip back to JGC at our cost and time. If I wanted terrible customer service I would have purchased a used vehicle from a buy here/pay here lot. Still after being refused service, Jeff Gordon Chevrolet still refuses to apologize for their rudeness and inconvenience. I would truly suggest car buyers to shop else where. I would be embarrassed and a shamed if I was Jeff Gordon to have my name on such a horrible place that's represented by the worst. A complaint has also been filed with General Motors.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jeff Gordon Chevy once again

    James Chirico is amazing and this is the second car we have bought from Jeff Gordon Chevrolete and him. This dealership takes care of its customer...


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    James Chirico is amazing and this is the second car we have bought from Jeff Gordon Chevrolete and him. This dealership takes care of its customers no doubt. The place is always clean, the staff are always extremely nice. We bought a Truck from them last year and decided to comeback when looking for an SUV for my wife. They did not disappoint us. Their selection of cars is always great and again we got the best deal around on a new Tahoe. If you're in the hunt go down to Jeff Gordon Chevy and ask for James Chirico.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    The process was as easy as can be. Robert Baransky was incredibly helpful and knowledgable. Great experience! Will definitely return in the future.


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    The process was as easy as can be. Robert Baransky was incredibly helpful and knowledgable. Great experience! Will definitely return in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    The staff at Jeff Gordon did a tremendous job in our buying process. All employees were friendly and knowledgeable and were not pushy at any poin...


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    The staff at Jeff Gordon did a tremendous job in our buying process. All employees were friendly and knowledgeable and were not pushy at any point in the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeff Gordon Chevrolet is amazing

    Their lot brings about a nice smile the moment you walk in. Contemporary-looking and the dealers are nothing below excellent. I highly recommend t...


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    Their lot brings about a nice smile the moment you walk in. Contemporary-looking and the dealers are nothing below excellent. I highly recommend this place if you're shopping for a vehicle or conducting regular servicing.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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