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My amazing experience with Parkway of Wilmington
OMG!!! Let me say that this place (Parkway of Wilmington) was so amazing to work with while buying my new car. I had been doing research for about a year trying to buy another vehicle but didn't know what I really wanted. As soon as I started looking at the Volvo, I reached out to the Parkway of Wilmington and met Matthew Gehen. He made my car buying experience so great and really easy. Matt was honest about everything, very respectful to me, and he showed great integrity when walking me through the process and this was huge for me. I have a hard time trusting anyone, but Matt was amazing and gained my trust as soon as I started working with him. He answered all of my questions and was very thorough and knowledgeable about each vehicle he showed me, so needless to say my mind was made up before leaving his office to purchase a vehicle. Matt walked me through the entire process, even in meeting with Ryan Phlegar, the Business Manager who went over my finance packet, thank you, Ryan. Yes, I'm truly excited about my new car, but I must give xxxxxxto Matt for making it happen so very smoothly without any hiccups. And thank you to Parkway of Wilmington for this great experience, and know that I will be back soon to replace my SUV as soon as she kicks the bucket...LOL!!!
Hi Sherry, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Ian Kee was my sales person he was very good. He answered every question I asked and helped me program my new truck. The whole experience was very good.
Hi, we're happy you found our staff to be so supportive during your experience here at Parkway Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Outstanding customer service
Outstanding! On short notice we were treated like gold! Matt was so personable, understanding and attentive to our needs. Customer service was at its best while purchasing our new car!
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Couldn't have been more pleased
I was very pleased with my buying experience at Parkway of Wilmington! The salesman, Matt Woolf, was knowledgeable, helpful and put me at ease right away. I have already passed his name along to a friend and will continue to do so.
Hi Linda, we're happy you found our staff to be so supportive during your experience here at Parkway Subaru. We want all our customers to feel this way when leaving our dealership! Take care!
Outstanding Experience and Staff
Matt was an excellent salesman, communicator, and was very welcoming and informed. The finance department made it easy and was super helpful. Beautiful, clean, and spacious new building. Everyone I interacted with was friendly and pleasant. GREAT experience!
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My car engine was bad. The salesman was able to put me in a new 2021 model car at a very good deal. Thanks Parkway of Wilmington
Hi Willie, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Honest discussions on all levels. Very willing to work with us on price. Took the time necessary to explain the various programs available. Impressed that I was invited back with any questions.
Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best people ever to work with.
They checked out my old car and it was clear it was time to trade. The camera pictures were clear. I told them my criteria for a new to me car and they had the perfect car. I looked at it on a Thursday and drove off with it on Friday. I feel I got the very best deal ..a red Cadilac SUV and great service. HIGHLY recommend.
Hi Joey, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The lease on my 2015 Hyundai Tuscon was about to terminate. I requested Jimmy Todd since I knew him from leasing the Tuscon. Jimmy really listened to my requirements and was able to surpass my expectations. I could not recommend Jimmy more highly. The finance manager was efficient and very professional. The entire experience was without any sales games. Jimmy is fabulous to deal with. You could not go wrong at this dealership.
Hello thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Highly recommend Parkway.
Hunter Wright made purchasing a car from Parkway a very satisfying experience. I got exactly what I wanted. Hunter explained all the newest technology to me in great detail. Everyone was courteous and efficient.
Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day.