Serra Auto Park

I have brought my Crv's in for various services the last couple of years. Terri is amazing! Personable, thorough and always knowledgeable. She is a great asset to Serra Honda. Thank you Terri, for always helping!

Always top notch and trust Worthy! Adam and the staff are always good at communicating! I will continue to service my vehicle there.thank you again

When we arrived, Chad had our requested vehicles ready to test drive. He was friendly and low pressure. It was a pleasure to work with Chad. We will certainly consider doing business with him in the future.

Daniel was fantastic -- from initial contact to my latest after purchase review (10* rating). He had a number of unusual situations in dealing with our purchase and researched them and provided the best solution in each case, I look forward buying my next vehicle from him.

Service completed as expected and in a timely and convenient manner. I like the online videos shared by the technician while servicing the vehicle and appreciate suggestions offered.

A knowledgeable, kind and considerate guy. Has a great re pore with all the customers, with a sense of humor. A pleasure to work with. The world needs more people like him!

we have purchased several cars from Beau and each time receive great service. We tell all our friends to go visit him when they are looking to purchase a car.

Been dealing with Ben Boggs and Serra for years. Reliable and honest. Would highly recommend this service center and Ben as your Advisor to anyone.

Eric is my absolute favorite at Serra. He is friendly, personable, and a pleasure to work with. He actually gave me the name of the sales person I ended up buying with. He can answer all your questions and if he doesnt have the answer he gets it for you. He was in communication every step of the repair process. Seriously one of the best people, hes a main reason I keep coming back to Serra! Leila

I am in the market for a new car and I have been searching since Memorial Day for a good deal. Long story short, after shopping around and exchanging phone calls and emails with different dealers, I visited Subaru Serra in Akron, OH. I was looking for a Legacy 2020, and started to work with Julie Remesik. At the moment they did not have any in stock, we settle on a price range, and I even left a $500 deposit that they asked for. Julie told me she was going to request the car with my specifications from another dealer and they were going to bring it sometime this week. Once the car arrived, I confirmed Julie that I was coming on Friday before 430 pm as she requested. She stressed that I had to arrive before 430 pm to have enough time to close the deal. In order for me to be there on time I had to leave work early and drive 3 hours to get there on time. Today (June 5th, 2020), I arrived before 430 pm, and the first thing that Julie told me, was that “I will have to send you back home, since you did not fill out the credit application”, which infuriated me since I had not even seen the car in person or test drive it, and she even said that “if we could not make a deal, we could not make a deal”. With that attitude I immediately requested my deposit back. She brought the sales manager, and after a quick chat I walked out of the dealership with a deposit receipt and no car. What annoyed me the most was that even though half of the negotiation was done and I was ready to purchase a new car, Julie was rude and unpolite. Since the beginning I told her I was not going to fill out an application without seeing and driving the car first (who buys a car without seeing it and test it first), but she kept pushing. With her comment about sending me back home, she disregarded the effort I made of leaving work early and driving 3 hours to arrive on time. They mentioned they had other customers, but I made an appointment with Julie to do all the paperwork, and I only saw a couple of customers and a lot of sale representatives available. During these difficult times, from a consumer’s perspective, it’s a big commitment to buy a new car. I guess Serra Subaru in Akron must be doing really good to let go an almost already done deal. After investing a week working with Serra Subaru in Akron and with Julie, it is frustrating to be treated with such disrespected for my time and effort. I really hope this was just a terrible mistake from the Serra Subaru at Akron personnel and not a prejudice due to the fact that I am Hispanic.