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Reviews

Average Ratings

4.5
122 lifetime reviews.
  • Good car, good price, what more could you ask for?

    Pool had the car I wanted for a good price. They were friendly and helpful and the car was cleaner than I expected for a 2008 with 104k miles. Th...


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    Pool had the car I wanted for a good price. They were friendly and helpful and the car was cleaner than I expected for a 2008 with 104k miles. The negative reviews made me a bit nervous going in but my experience was entirely positive. It's a nice size dealership. Not so big you get lost in acres of cars but big enough to offer lots of choices.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible Dishonest Dealership in Rochester NY

    The facilities being nice here is about all I can say. People are rude, repairs are non existence, when I went for my first inspection shortly aft...


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    The facilities being nice here is about all I can say. People are rude, repairs are non existence, when I went for my first inspection shortly after buying my car I was told my car would not pass as my sub frame was beyond rotting and the mechanic was surprised it was even still on the road. After calling Pool many times after being hung up on, I gave up and bought a new car. very disappointed.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mazda RX8

    Very nice facility. Debbie and Bob very friendly and honest. Good quality vehicles at affordable prices. Would buy from them again. Thanks so much!!


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    Very nice facility. Debbie and Bob very friendly and honest. Good quality vehicles at affordable prices. Would buy from them again. Thanks so much!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Subaru

    Benny and the Dealership got me into a nice used car. I love my Forester!! The one year free oil changes as a bonus is such great service. Will hi...


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    Benny and the Dealership got me into a nice used car. I love my Forester!! The one year free oil changes as a bonus is such great service. Will highly recommend them to anyone who needs a nice priced used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • purchased my toyota

    Great ! The service was good, I would deal with them again. I would highly recommend Pool Auto Sales.


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    Great ! The service was good, I would deal with them again. I would highly recommend Pool Auto Sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Second Automobile purchased

    Pool Auto has a great "family" atmosphere! We were guided through every step by their very skilled staff. Very happy with their service, will def....


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    Pool Auto has a great "family" atmosphere! We were guided through every step by their very skilled staff. Very happy with their service, will def. refer to others!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Explorer

    Good People, Very nice, Great to work with, service Great!!


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    Good People, Very nice, Great to work with, service Great!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rude and unprofessional

    Called in reference to a car I saw online. Lady who answered the phone was very rude and condescending. When I asked about financing, I was given ...


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    Called in reference to a car I saw online. Lady who answered the phone was very rude and condescending. When I asked about financing, I was given a ridiculous number for a used car and when I expressed my concern, she hung up on me. Not sure why anyone would want to buy a car here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • GREAT CARS!!!!

    This is the third time I have purchased a vehicle from Bob, his cars are well maintained and worth the money. I would highly recommend this dealer...


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    This is the third time I have purchased a vehicle from Bob, his cars are well maintained and worth the money. I would highly recommend this dealership!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful service

    Would recommend Pool Auto Sales to friends and family. Very caring and extremely helpful. I have to say that I am very happy and extremely satisfi...


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    Would recommend Pool Auto Sales to friends and family. Very caring and extremely helpful. I have to say that I am very happy and extremely satisfied with the helpful and friendly service from Bob, Debbie and Ben. The level of attention paid to my mother and I looking for a reasonably priced used car was exceptional. My Mom and I were and are truly impressed by the attention we received. As a business and family they truly care about their customers. Thank You so much for your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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