Bill Kidd's Toyota Volvo Cars

(4.9) 340 reviews

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4.9
340 lifetime reviews.
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  • Bill Kidd's Toyota

    Dealing with Hans Blom is the main reason that we continue to go to Bill Kidd's to buy our Toyotas. He is wonderful to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello William, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Hans was ther

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    e to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • 6666666

    I will never buy anything from Bill Kidds again .

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales experience

    Salesperson and Manager worked with me to get the deal I wanted, and a little extra too. This was the 4th Toyota we bought from you and will be coming

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    back when it's time for #5.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write about your experience with us, Charles. At our dealership we are determined to deliver detail-oriented, honest,

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    and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I'm so happy to hear we were able to help find the perfect vehicle for you time and time again. Take care! All the best, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Good Car Shopping Experience

    Easy to walk-in and do a test drive and proceed step by step to the next step of research and negotiating and then making a no pressure decision on a

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    really good deal in a suitable amount of time. Plus it helps to have a good seasoned salesperson in the midst of the shopping process who knows how to approach each customer on an individual basis to meet his/her needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new vehicle, Darwin! Thank you for taking the time to write about your experience. It's great to know our staff was able to pr

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    ovide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Bill Kidd's continues to keep our business!

    Dennis was wonderful! I had done my research online and visited the lot on a Sunday, so I knew what I wanted. When I got word that my 2012 Highlan

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    der was in fact a total loss, I made an appointment with Dennis for that evening to see my choices. He accompanied me for my test drive, pointing out all the bells & whistles and safety features. Made my choice and Dennis took care of the rest. Picked up my 2017 Highlander the next day! Dennis was knowledgeable in every aspect of the cars. He answered all my questions, demonstrated how features worked. When I took delivery of my vehicle, Dennis was there to help me sync my phone and make sure all related options were set. Dennis stayed with me to review, again, the newer features on my car. He ensured that I was completely comfortable with my vehicle before I left the dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service,

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    and I am extremely happy to hear that Dennis was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, congratulations on your new Highlander! All the best, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Bill Todd's car-buying experience

    My wife and I came to this dealership to buy a car and ended up buying two! The staff was super professional from start to finish. I do not think we g

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    ot a great deal but I think we got a fair deal...that is the nature of the business. What is a great deal is the extended warranty that Toyota offers. If you're going to keep your car for more than a few years, this warranty is great peace of mind for a very reasonable sum.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mitch and Lynn, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our te

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    am was there to provide you with such exceptional service. Thank you again and congratulations on your new cars. Sincerely, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Great service

    Kevin Sewell is very pleasant and nice person, everything was explained very well. Kevin Sewell is the nicest salesman we have ever dealt with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Marina, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If t

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    here are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Excellent customer service

    The dealership's customer service was exceptional. I have bought many cars over the years and have never been as satisfied as I have at Bill Kidd's. T

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    hey also worked very generously with me on my trade-in. I could not have asked for a better experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Frank, I'm very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I am thrilled to

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    know that you are satisfied with our services. Congratulations on your purchase! We look forward to working with you again down the road. All the best, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Great Experience

    The salesman Craig Wolf was very responsive while not being pushy. I was very specific on the truck I wanted and he delivered and didn't try to push o

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    ther vehicles.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, it was a pleasure to read about your car-buying experience at Bill Kidd's Toyota Volvo Cars. Our top priority is delivering top-notch service w

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    ithout making our guests feel rushed or pressured in any way. I'll share your comments with Craig and we look forward to working with you again down the road. Be well, Tom Myers, General Sales Manager, tmyers@billkidds.com


  • Cczydeco_1

    Debbie my sales associate was great to work with. I have already recommended her to friends who may be in the market for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review and congratulations on your purchase, Joyce! Debbie is truly an exceptional employee and we appreciate her for providi

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    ng great service to you. We look forward to assisting you again down the road! Be well, Tom Myers, General Sales Manager, tmyers@billkidds.com


Bill Kidd's Toyota Volvo Cars
10401 York Rd Cockeysville, MD 21030
New (888) 529-3583
Used (888) 621-9245
Service (866) 923-7148
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