Great place filled with great and extremely helpful people!
Penske chevrolet has been great. Our salesman Mark Wagner is the best. Very personable. We have bought two cars with him. Would go back again.
I was shopping for a new 2017 Camaro that had said it had only 200 miles on it. I drove 2 hours up to this dealership after hearing how they had this
car in stock with the Labor Day sale. When I got to this dealership, they let me test drive a Camaro that was exactly the same, but had 1,000 miles on it. They tried selling this slightly used car to me instead of the original car I had wanted. After talking with them, they revealed that that car I had wanted had been used for 3,000 miles and was exactly the same price as a new car. On top of this upset, their sales person named Auto didn't know how prices should work around new and used cars. He tried persuading me to buy these used cars for their new price, and at the same time, gave us a vibe that he didn't want our business there. I was looking for a fair deal, and this dealership tried selling me their worst.
I had an amazing buying experience. Being a new driver I had reservations about buying a new car, my dealer gave me the time I need to think about t
he offer and when I was ready I just pick up where I left off.
I did not end up buying with them due to the truck I wanted was sold. Over all decent service
Coming to Cerritos Penske Chevrolete was the best choice my wife and I had made when purchasing my truck. First, they have the best deals on their tru
cks. Second, they were willing to still make deals. I walked away with the truck I wanted and did not pay an arm and leg for it. From the sales consultant Walter Martinez, to the sales manager Chris Umer, to the fiance manager Larry Tabarez, they made it a great experience and I would like to thank you.
Representative was not friendly - did not ask how I'm doing , say welcome to the dealership,etc. I came back because my brakes still made noise and hi
s response was that may be normal - that is wrong and I spoke to GE Fleet who provides me my company vehicle. When he gave me the vehicle back, he said he had spoke to GE fleet and they don't cover changing brakes. I called GE Fleet and they said they never received his call and further, that they did agree I should get my brake pads changed and now I'm going to another dealership to get this done.
Leah, John and Paul were great, they made this process so smooth, I'm extremely happy everything was handle in very professional matter and with great
laughs, made me feel like I was with family, I would highly recommend this dealer as i already have someone in contact with, Thanks Penske you guys will always be my #1.
I bought my Chevy Volt at Penske in Cerritos. Very fair price for the quality vehicle I received. The Volt is truly amazing vehicle and this is why it
has one of the highest customer satisfaction ratings. Service is always excellent. I will definitely buy future vehicles from Penske.
First of all I want to say thank you to Reynaldo Torres for his help and knowledge, He was quick on all my question on the Traverse LS I purchased two
weeks ago. My apologies for not responding back to you soon but my family and I were enjoying our new Traverse LS plenty of leg room and kids love it. Sad to say sorry Ford Explore could of should of but couldn't afford you.