Robberson Ford

(4.8) 120 reviews

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4.8
120 lifetime reviews.
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  • Robberson Ford earns the highest marks.

    What did I like about my experience at Robberson Ford? Everything. This is the third truck I've bought at Robberson Ford, and I get all my maintenance

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    and repair work done there. Joe Conte has been my salesman on the last two trucks, and he's always treated me like a friend, gone out of his way to make sure I'm completely satisfied, and he's been there for me whenever I have a question. Alan and the rest of the staff in the Quick Lane department have always been courteous and professional, as has the staff in the service department. Robberson Ford is a shining example of how to run a good business.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Great experience

    No pressure. Ben listened to what I was after in a truck and presented several options both new and used. Came back the next day and he'd obviously

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    done his homework. Had a truck that he thought would be the best fit and was the one I drove off the lot. Our negotiation was relatively quick and painless. I ended up with the truck I wanted at the price I had in mind and received a fair value for my trade in. The best car buying experience I've ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kurt, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of

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    service excellence. It's quite an accomplishment to hear that Ben provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back and see us again. Sincerely, Jeff Robberson | President | customerservice@robberson.com


  • Very nice experience

    Adam, our salesperson was great to work with. He was very knowledgeable about the vehicles we were interested in. We will definitely return when we ar

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    e looking for another vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this 5-star review, Thielson! We strive to provide efficient service to all our guests and I am glad to hear th

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    at Adam helped you find the perfect vehicle for you. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Jeff Robberson | President | customerservice@robberson.com


  • The best car buying experience we've ever had

    We drove from the Portland area to purchase the car my husband was looking for. Ben Eyart was very helpful from the time we inquired about the vehicle

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    over the phone to the time we drove it to take it home. We were in and out in no time! We've just purchased a car for me from another dealer and the experience we've had was totally different. There was no haggling at all. If we'll ever be in search for another car, we will come and check Robberson first for sure

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alfredo and Maria, thank you for the wonderful review and for driving to Robberson Ford from quite a distance to do your business. Ben and the rest of

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    our team strive to provide the best car buying experience to each and every customer that enters our dealership. Thank you again for your kind words and business! We hope to see you again in the future! Regards, Jeff Robberson | President | customerservice@robberson.com


  • Robberson Ford experience made car buying easy

    Buying cars from a dealer has always been a task more than a fun experience. No longer! We thoroughly enjoyed the attention each person gave us from

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    the various departments we worked with and felt we were "important", not just another person looking to buy a car. There attention to detail, answering questions and going the extra steps to get us what we wanted was beyond compare.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this awesome review of our dealership! We always strive to provide the best customer service possible to each and every one o

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    f our guests, and we're so happy to hear that you feel you experienced this value first hand during your visit. We truly hope that you continue to choose us for all of your future automotive needs, and we look forward to seeing you again soon. Until next time, take care! Sincerely, Jeff Robberson - President - customerservice@robberson.com.


  • Great customer service

    Randy Silvey was fantastic. He kept me informed as they worked to identify and fix the problem and he even had the truck washed before I picked it up.

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    As always Robberson Ford takes care of their customers.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for expressing your appreciation. Our mission is to serve, and we are thankful for the opportunity to impress you with our service. In rea

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    ding your comments, you obviously love and care for your truck, so thank you for trusting us to do the same. Regards, Jeff Robberson- President - at customerservice@robberson.com


  • Great service

    Fast, friendly and efficient service. Fair pricing and great help in finding the right vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terri, thank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service and

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    will be happy to hear that you left Robberson Ford satisfied. We are very appreciative of your 5-star review and for trusting us with your car buying needs. We look forward to seeing you again! Sincerely, Jeff Robberson- President - at customerservice@robberson.com


  • Escape

    The buying experience was good. Salesman was very knowledgeable and was able to answer all our questions. Facilities were clean and attractive. Like

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    d the "garage"/dealer delivery area where it was nice and warm. Would suggest the wash prep team be sure to take extra look roof and sun roof glass. Many deposits on roof I didn't find at the dealer. Clay bar got most off but will need repeat.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind and honest review of Robberson Ford, Rusty! We always appreciate any feedback. It was a pleasure to do business with y

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    ou and we hope to see you again in the future! Sincerely, Jeff Robberson- President - at customerservice@robberson.com


  • Service department and express lane - terrible

    Long wait at "express" Lane. When I stated I wanted to use the Ford issued coupon I was treated poorly. When I asked the actual service department to

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    book a future appointment for an oil change they would not take it. I purchased a 60k vehicle new from this dealership, but never will again after learning how poor the service department and express lane treat customers.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am terribly saddened to hear about your experience. If you would, I would like it if you speak to me directly so I can understand better what happen

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    ed. This is not the way that we want our business to be known and we always work hard to strive for excellence. I hope to hear from you soon. Sincerely, Jeff Robberson- President - at customerservice@robberson.com


  • 2017 Ford Escape

    I have slipped and gone to different manufacturers, but my current & last car are Fords and from now on always will be Fords

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carolynn, thanks for this marvelous review and congratulations on your new Escape! We are grateful for the opportunity to earn your business. I will c

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    ertainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best regards, Jeff Robberson- President - at customerservice@robberson.com


Robberson Ford
2100 NE 3rd St Bend, OR 97701
New (541) 526-1670
Used (541) 633-4503
Service (541) 526-1641
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