Neilsen Ford

(3.0) 13 reviews

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3.0
13 lifetime reviews.
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  • Good used vehicles at great prices

    Bought a used Explorer, was as described and no surprises. Ken was very helpful and the process was seamless, good pre owned vehicle at a great price.

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    Would buy again from them no questions asked!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • neilson ford

    went in for oil change took one and half hours, lost all service record from previous visit. Found multiple problems that where not there on last oil

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    change including broken dip stick

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best dealship experience ever!!!

    This dealership is amazing! They obtained the truck I wanted at the best price. No pressure what so ever to buy now like most dealership! From the tim

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    e I walked in I was treated like family. Would buy another truck from them again! Everyone I dealt with at Magarino was awesome! Hands down the BEST dealership I have ever dealt with and I have been to a lot of dealership before. Sam made the whole process of buying a truck painless!! Everyone I encountered at Magarino from the receptionist to the loan department was pleasant and friendly! HIGHLY recommend Magarino ford!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best dealship experience ever!!!

    This dealership is amazing! They obtained the truck I wanted at the best price. No pressure what so ever to buy now like most dealership! From the tim

    ...

    e I walked in I was treated like family. Would buy another truck from them again! Everyone I dealt with at Magarino was awesome! Hands down the BEST dealership I have ever dealt with and I have been to a lot of dealership before. Sam made the whole process of buying a truck painless!! Everyone I encountered at Magarino from the receptionist to the loan department was pleasant and friendly! HIGHLY recommend Magarino ford!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • NEVER again!

    My purchase of a used Fusion was a NIGHTMARE! It came with a single key on a fob. When I asked for another - fobless - key to keep in my wallet I rece

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    ived ANOTHER key on a fob. At Magarino. they do NOT understand 'plain English'. When I - justly- complained about that, Sam Magarino was RUDE, nasty, and hung-up on me. I'm not doing any more business with them - and recomend that NO ONE buys there. Want a Ford? They for sale in near-by Warwick, NY. I have a LIST of more complaints against this Dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • NONE BETTER

    I HAVENT PURCHASED A USED CAR IN MANY YEARS, I MET THREE SALESMAN AND ALL THREE WERE SUPER NICE PEOPLE, I FINALIZED MY DEAL WITH A MR PAT ALVINO AND C

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    OULDNT BE MORE HAPPIER.THE CAR NEEDED SOME MINOR ISSUES FIXED AND THE EASE IN WHICH THEY HANDLED IT WAS FANTASTIC.THERE BOSS SAM JR ,SAID HE WOULD TAKE CARE OF IT AND THATS JUST WHAT HE DID.I WILL RECOMMEND TO MY FAMILY AND MY FRIENDS,THIS IS THE DEALERSHIP YOU WANT TO DEAL WITH WHEN BUYING A NEW OR USED VEHICLE. JEFFREY A GANNON.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Absolute Waste of Time

    I traveled 60 miles to look at a internet listed car. Upon arrival was not greeted. During nearly 45 minutes looking at the car was never offered assi

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    stance by salesmen walking back and forth. Two salesmen were either sitting at their desk or outside talking. I finally approached a salesman, requesting his card. He then asked if he could help me. When I told him that I was looking at the 2009 Mustang GT500KR he informed me that it was sold. Mind you, the car was on the showroom floor with no "Sold" sign. In fact, he said it was days ago, with the customer picking it up later that day. Meanwhile, still offered for sale on the Internet. What was additionally disturbing was the fact that as I looking at a new 2015 Black on Black Mustang GT, I observed used cars being "painted" (quarter panels) in the parking lot. Cars are supposed to be painted in paint booth, not outside where debri is exposed to the paint and the paint spray is blown onto other vehicles as well as into the environment.

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    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

  • great service and sales

    My wife, daughter and I all drive fords from Magarino ford. Five fords from them over the years. Great experience with sales and service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • byer beware used car department

    bring a scan tool to check what your buying clean truck after driving home the following day check engine light came on checked codes with scanner fou

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    nd 4 present codes and 16 history codes costing extra $$$$$$ beware.. thyt payed me 50$ twards parts which will end up costing more than that....like i said byer bewre

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Long waits

    We have a 2011 Mustang. We had 4 tires switched from summer to winter tires and an oil change and it too 2 1/2 hours. This seems like along time. Also

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    last year we had the same thing done and they only changed 2 tires and neglected to look in the trunk for other 2. I didnt notice till next day and we had to bring car back for another appointment. Dealership is 45 minutez away so this is very inconvenient. There service is awful.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry you had a long wait and we are working with our staff to improve in this area. We have a new Manager who just handles inquiries as this is

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    an area we are seeking to get improvement. We hope you would consider trying us again in the future


Neilsen Ford
375 NJ-23 Wantage, NJ 07461
New (973) 702-8000
Used (973) 702-8000
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