The people at auto nation were very professional and did an awesome job helping me as first time car buyer. They went way beyond to help me get the ri
ght car for the right price.
I did like the process at Mall of Geogia Autonation because of their professional employees towards customers.
Customer service from the finance department is absolutely awful. It's been over three months since my purchase and AutoNation Volkswagen Mall of Geor
gia still hasn't sent my lender a check. The finance folks do not answer my calls and ignore my e-mails - completely unprofessional. Our sales associate was great but the finance department has ruined the entire experience for us. Long time VW buyers, will never use or recommend this dealership again.
Maureen McCrea was wonderful in helping me with the purchase of my 2017 Volkswagen Jetta! She was very personable and understood my needs. Tom Jerniga
n (finance) made the signing process smooth. He was even helpful in suggesting insurance agents to help me get a good rate for my new car. Both Maureen and Tom were looking out for me and my needs! I definitely recommend them to friends and family! Thank you!
Like the fact that Blaine (Richard Richardson) was patient and did not do a hard sell. Gave me room to decide. Would have preferred in the buying pr
ocess less up sell of services and more negotiating room for the sales person on price
Great Folks to deal with. Bought Ford F-350 and has meet my expections.
Maureen and Tom went above and beyond to make us feel like family, got us an even better deal than we’d hoped for in a used car as a first time car bu
yer, they sold us on everything and we couldn’t be happier with our purchase.
Andres was delightful....not pushy but informative and helpful
Most of my initial communication was online. I told them what I was looking for and what I was willing to pay and they agreed to an amazingly low pric
e. I had not thought I would be able to get a Jetta SEL within my budget but I was! With the price agreed upon ahead of time, it only took about an hour face-to-face with the salesperson and finance person before I was on the road in a beautifully detailed new Jetta SEL with a full tank of gas. I would strongly recommend this dealership and anticipate buying more cars from them in the future.
My service manager, Mike, was extremely helpful and professional.