Lou Bachrodt Pompano

(4.6) 116 reviews

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4.6
116 lifetime reviews.
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  • Warranty repair

    I had the blower on my Mazda CX-9 replaced for the second time and it still acts up.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, we appreciate you taking the time to leave us this feedback. We will be sure to use your comments to make improvements to our service in the fu

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    ture. Please don't hesitate to reach out and call us if there's anything additional we can do for you.


  • Great Service by Alexander

    Alexander was a pleasure to deal with. He listened to all of my concerned and made sure they were all addressed by the mechanics Upon getting the c

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    ar back he responded with a solution and or recommendation for my concerned. For the first time in a long time, I was very pleased with the experience and hope Alexander will be there everytime !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • GREAT MAZDA SERVICE !!

    Wonderful service !!! We've been customers of Lou Bachrodt Mazda for almost (12) years, and we have never been disappointed. We have owned (8) Mazdas

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    during these past (12) years, and currently have a 2016 CX9 Signature, and a 2017 Mazda 6-Premium Edition.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Steve, thank you for your loyalty over the past 12 years! We are delighted to hear you are happy with your Mazda vehicles! Please don't hesitate to re

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    ach out if there's anything additional we can do for you.


  • My 10K mile checkup

    Got a 10K mile check. Service was quick and efficient. Exactly what I have come to expect from Lou Bachrodt service folks.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your review, If there is anyway to fix it to a 5 star i would appreciate it. Thanks Howard


  • Jaime Wancier MD

    Your facilities and waiting area are quite disgusting

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Oil Change

    I bought my car in for an oil change knowing that additional services were needed. They did not attempt to upsell Me but rather provided options for c

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    ontinuing and future service. Additionally, they are offered transportation next time so I do not have to inconvenience coworkers. My representative was Norman G. I was very pleased with his professionalism.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Zen, thank you so much for the positive review! We'll be sure to pass your feedback and five star rating on to Norman! Please let us know if there is

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    anything else we can do for you; we are more than happy to help!


  • Valve cover gasket

    Worst customer service I've experienced from a dealership in all my years. I couldn't get the service technician to call me back. I had a valve cover

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    gasket replaced that took three days. When I got the car back two bolts were missing. The mechanic told me that they were insignificant bolts.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    David, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory

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    . We assure you this is not the standard we strive for and we did not mean to frustrate or disappoint you during this process. Please contact us at (888) 821-6628 when you have an opportunity, and we will be more than happy to try and turn your experience around.


  • Service Center

    The service person knew who I was and greeted me took my car and was in and out quicker than I expected. Highly recommend Lou Bachrodt Mazda's Servic

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    e Center.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2016 mazda miata

    Everything was excellent! We arrived there and were greeted by a seller named Doral and he was super helpful, showed us everything we asked and made s

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    ure we werd satisfied with everything in a very non stressfull manner. I will definitely come here again in the future and highly recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • MAZDALOVE

    GREAT SALES GREAT SERVICE GREAT PEOPLE ! I HAVE GOTTEN EIGHT VEHICLES FROM THIS DEALER SINCE 2008---ALWAYS COMPLETELY SATISFIED IN EVERY ASPECT!!

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    !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Steve, thank you for taking the time to leave a review for us at Lou Bachrodt Mazda Pompano Beach. We're happy we could meet your expectations! We

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    are always more than happy to assist you if anything else comes up. Take care!


Lou Bachrodt Pompano
1801 W Atlantic Blvd Pompano Beach, FL 33069
New (844) 338-9702
Used (844) 327-4567
Service (844) 339-0247
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