I had the blower on my Mazda CX-9 replaced for the second time and it still acts up.
Hello, we appreciate you taking the time to leave us this feedback. We will be sure to use your comments to make improvements to our service in the fu
ture. Please don't hesitate to reach out and call us if there's anything additional we can do for you.
Alexander was a pleasure to deal with. He listened to all of my concerned and made sure they were all addressed by the mechanics Upon getting the c
ar back he responded with a solution and or recommendation for my concerned. For the first time in a long time, I was very pleased with the experience and hope Alexander will be there everytime !
Wonderful service !!! We've been customers of Lou Bachrodt Mazda for almost (12) years, and we have never been disappointed. We have owned (8) Mazdas
during these past (12) years, and currently have a 2016 CX9 Signature, and a 2017 Mazda 6-Premium Edition.
Steve, thank you for your loyalty over the past 12 years! We are delighted to hear you are happy with your Mazda vehicles! Please don't hesitate to re
ach out if there's anything additional we can do for you.
Got a 10K mile check. Service was quick and efficient. Exactly what I have come to expect from Lou Bachrodt service folks.
We appreciate your review, If there is anyway to fix it to a 5 star i would appreciate it. Thanks Howard
Your facilities and waiting area are quite disgusting
I bought my car in for an oil change knowing that additional services were needed. They did not attempt to upsell Me but rather provided options for c
ontinuing and future service. Additionally, they are offered transportation next time so I do not have to inconvenience coworkers. My representative was Norman G. I was very pleased with his professionalism.
Zen, thank you so much for the positive review! We'll be sure to pass your feedback and five star rating on to Norman! Please let us know if there is
anything else we can do for you; we are more than happy to help!
Worst customer service I've experienced from a dealership in all my years. I couldn't get the service technician to call me back. I had a valve cover
gasket replaced that took three days. When I got the car back two bolts were missing. The mechanic told me that they were insignificant bolts.
David, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory
. We assure you this is not the standard we strive for and we did not mean to frustrate or disappoint you during this process. Please contact us at (888) 821-6628 when you have an opportunity, and we will be more than happy to try and turn your experience around.
The service person knew who I was and greeted me took my car and was in and out quicker than I expected. Highly recommend Lou Bachrodt Mazda's Servic
Everything was excellent! We arrived there and were greeted by a seller named Doral and he was super helpful, showed us everything we asked and made s
ure we werd satisfied with everything in a very non stressfull manner. I will definitely come here again in the future and highly recommend!
GREAT SALES GREAT SERVICE GREAT PEOPLE ! I HAVE GOTTEN EIGHT VEHICLES FROM THIS DEALER SINCE 2008---ALWAYS COMPLETELY SATISFIED IN EVERY ASPECT!!
Hi Steve, thank you for taking the time to leave a review for us at Lou Bachrodt Mazda Pompano Beach. We're happy we could meet your expectations! We
are always more than happy to assist you if anything else comes up. Take care!