Trying to find a car is as hard a trying to buy a home to spend your golden years in, but the experience I had with Shift SF was as smooth as ordering
fast food when your the only one in line. The staff was amazing and new exactly what I wanted and showed several choices to choose from making me feel like a child in a huge candy store. Long story short if you want great customer service, huge selection of vehicles with no headaches then you want Shift SF!
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. Afte
r selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value. Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car. I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
Tried to find a used HR-V but unfortunately Shift is only in the Bay Area. Just too far to go to buy a car. Too many obstacles to work with. They were
very helpful in trying to make it work.
Best way to buy a vehicle. Better value for the price than dealers and no games.
My first test drive experience with Shift has been amazing, specifically with Jason Osteen. He was very upfront with the car, and answered every quest
ion I had with clarity. I would like to commend the non-pushy nature of Shift enthusiasts, allowing me to make a buying decision without unnecessary pressure. The Shift website is very user friendly, which includes access to an extensive 200 point inspection, including the Carfax history of the car. Overall the service has been excellent.
No used car dealer hassle Love Sift the best way to buy use car. I scheduled an appointment they were there on time, test drove it and bought the c
ar and done with everything within an hour. I will never buy a used car from a used car lot again.
Quick and easy buying experience. all the staff were very helpful and answered all my questions
Requested information and time to schedule a test drive but no one got in touch. The car in questions still shows available so not sure why I wasn't c
Asked if car was still there by the link on the page. Received no response. Assumed no longer available but they should have responded.
Hi Liz, This is Tony from Shift. I'm sorry to hear about your recent experience. Whether a vehicle is available or not, you should have automatica
lly received a follow-up email (with the current status of the car and more information) within 30 minutes of your original inquiry. Sometimes, these emails can get lost in a spam folder. Regardless, we'd greatly appreciate another opportunity to deliver on the high level of customer service that we pride ourselves on. We'd love to hear from you so we can continue to improve our service. Please give me a call at 415-969-3529, so I can help make this right. Best, Tony Peterson Customer Experience
This has been by far the quickest, easiest car purchasing experience I've ever had. I was hesitant to buy another vehicle because I didn't want to be
at the dealership for hours, or feel pressure to make a purchase. My experience with Shift was awesome! Everyone responded quick, not to mention excellent Customer Service. If you're looking for a painless car purchasing experience, Shift is the way to go!