BMW of Towson

(3.9) 257 reviews

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3.9
257 lifetime reviews. Includes reviews from DealerRater.com
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  • Best New Car Purchase Experience Ever!

    My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it

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    was manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car!

    Great experience -again- at Towson BMW! I highly recommend the dealership and my sales guy- Wesley Bishop. Seamless experience. Even during our first

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    snow. Thank you!!

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    Does recommend this dealer

  • Thank You Westland you are the best!

    Westly you provided exceptional support as you told me about my car. I was very nervous yet your kind Spirit help me relax and enjoy the experience o

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    f buying a BMW after 22 years. I pray my X3 provides me the same level of experience as my old 318 I. Many thanks to you and may God richly bless you and your family. Angela

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    Does recommend this dealer

  • Amazing Experience

    Thanks to Wesley and everyone at Towson BMW for making the whole experience so easy and stress free. I couldn't be happier with the car. Thanks agai

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    n!

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    Does recommend this dealer

  • Fun time at BMW

    Great place, very inviting. Salesperson, Wesley ,was helpful and showed us a variety of X3s and we were able to select the one of our choice

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    Does recommend this dealer

  • First Class Experience with Wesley Bishop

    Wesley was terrific to work with from beginning to end. He promptly replied to inquiries about the timing of the car delivery. He was very helpful in

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    explaining the car's features and even expertly helped to install a child seat. This is the second car that I have purchased at BMW of Towson. I would definitely recommend BMW of Towson and Wesley for anyone considering purchasing a BMW. Love my new car!

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    Does recommend this dealer

  • Excellent Service

    Very helpful and excellent service. No pressure sales and Wesley took his time to make sure we got what we wanted at the best price.

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    Does recommend this dealer

  • Great experience

    The people at bmw of Towson helped me find the perfect car. Wes was a great help in the test driving process and helping to explain everything i neede

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    d to know.

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    Does recommend this dealer

  • Comfortable Experience

    We have purchased from this dealer in the past and were happy with our experience. BMW was one of the stops in our recent search. Wesley was very pati

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    ent with us as we stopped in multiple times and made numerous test drives until a decision was reached. In all honesty, this is the type of customer treatment we prefer. Thanks Wesley.

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    Does recommend this dealer

  • Poor customer relationship

    Lately, BMW of Towson service seems to be cutting every possible corner they can at the expense of their customers. This gripe is the result of the in

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    ability to obtain a loaner car for a recall service. I don???t feel that it???s the customer???s fault that the airbag is defective and takes an ???hour??? to replace. Unfortunatley, my current schedule does not allow for me to sit for a couple hours (usually longer than their claims) so I try to schedule mult appointments at once. Today I was informed that 2+ hours worth of service does not warrant a loaner car, even if it???s at the fault of the manufacturer. I???ve owned my BMW for almost 7 yrs and have been going to BMW of Towson since purchase and this is the first time in that time I???ve been turned away. Maybe Mr. McCormick is having a bad day or maybe the policies have changed. Either way, not cool.

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    Does not recommend this dealer
    Came in for service or repair

BMW of Towson
700 Kenilworth Dr Towson, MD 21204
New (410) 846-1506
Used (410) 846-0066
Service (410) 709-3597
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