2012 Mazda Mazda3 Recalls

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NHTSA Vehicle Safety Recalls

  • Recall Number
    16V644000
    Recall Date
    09/06/2016
    Component
    STRUCTURE:BODY:HATCHBACK/LIFTGATE
    Summary

    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

    Consequence

    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

    What Owners Should Do

    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. Mazda will send interim notifications to owners beginning November 1, 2016 and will mail a second notice when remedy parts are available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

What Should You Do?

Contact your dealer as soon as possible
Every recall is serious, so it’s important that you contact an authorized service center as soon as possible to make an appointment to get it fixed.

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