2004 Chevrolet Impala
1-10 of 48 reviews
Test drive review

Reliable... Good value... May buy another.

by from Milwaukee, WI on April 27, 2009

I purchased my '04 Impala brand new. Five years, 61K miles and 60 payments later, I'm still happy I did. But age may be catching up with it. After my Jeep was stolen, I was in the hunt for something ...
I purchased my '04 Impala brand new. Five years, 61K miles and 60 payments later, I'm still happy I did. But age may be catching up with it. After my Jeep was stolen, I was in the hunt for something reliable, inexpensive, and ea$y to maintain. I bought a base model to get me from point A to point B - nothing fancy. The 3.4 V6 is strong and surprisingly throaty when the gas is all the way out. Handles pretty well - very responsive. Very good on gas - about 22 mpg in mostly city driving. Best was 32 MPG (highway) and worst was 17 (heavy city). I haven't beaten on the car, but it's definitely been ridin' pretty hard and has withstood some punishment. The Traction Control is great in these Wisconsin winters and it starts right up every morning un-garaged. Maintenance is easy - battery, brakes, fluids and filters, - and cheap. Big plus. Repairs - In the first four and a half years of ownership, the only thing that needed to be replaced was the radio after the factory CD player died and I did so under warranty. Here's where the jury is out. Since it turned 4.5 years old, the speedometer broke, water pump went out, trunk latch slips (came open while driving), the traction control system intermittently shuts off when going from Reverse to Drive on an icy surface and now the transmission sometimes has trouble going from a dead stop into first gear (think of a mild 'Neutral Drop') Needless to say - the extended GM warranty more than paid for itself already. I know "stuff" breaks on cars, but the rapid onset of repairs with low(er) mileage has me worried about it's post-payment (and warranty) shelf life. Bottom Line: Good value for a reliable car with minimal maintenance. At this point, I'd buy another knowing I'd probably get another 5 quality years out if it.
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Purchased a new car

Uses car for Commuting

Does recommend this car!!

17 out of 17 people found this review helpful. Did you?
Test drive review

Fourth Chevy

by from Stratford, CT on January 14, 2012

Bought 04 used in 05, put on 60K with only a brake job and radiator flush and tires in over 6 years. I replaced the Goodyears with Continentals and run them 6 psi higher for tighter feel. Car has serv...
Bought 04 used in 05, put on 60K with only a brake job and radiator flush and tires in over 6 years. I replaced the Goodyears with Continentals and run them 6 psi higher for tighter feel. Car has served me so I've treated it with synthetic oil whenever the CHANGE OIL light comes on every 6K or so. Power and performance are great, driver and passenger set their own temperatures, fold-down rear seats allowed a huge table from IKEA in the car with lid closed. May the fourth be with you too.
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Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car!!

8 out of 8 people found this review helpful. Did you?
Test drive review

Stellar vehicle!

by from Brunswick, ME on August 17, 2009

I bought the 2004 Impala LS used with 69,000 miles on it. The car is fully loaded and was stored during the Maine winters, so it's a real cream puff. My complaints are so minor I won't even write them...
I bought the 2004 Impala LS used with 69,000 miles on it. The car is fully loaded and was stored during the Maine winters, so it's a real cream puff. My complaints are so minor I won't even write them down. I've test driven dozens of differnt vehicles and the Chevy Impala--and Mailibu--are by far the best handling and smoothest riding vehicles. Great car. Someday I'll buy a new Impala, but for now I'm real happy with this 2004.
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Purchased a used car

Uses car for Just getting around

Does recommend this car!!

8 out of 8 people found this review helpful. Did you?
Test drive review

It has some issues

by from Sheboygan Wisconsin on May 17, 2011

Great gas mileage, big trunk, comfortable driving car...but the brakes and calipers are junk and the transmission slips sometimes. I've had this car since 2006 and have 69000 miles on her. Haven't don...
Great gas mileage, big trunk, comfortable driving car...but the brakes and calipers are junk and the transmission slips sometimes. I've had this car since 2006 and have 69000 miles on her. Haven't done any repairs except all the brakes/calipers and normal maintence/oil changes and transmission flush/filter at 45000 miles..but transmission still slips sometimes. Good winter car in snow too.
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Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car!!

7 out of 7 people found this review helpful. Did you?
Test drive review

great commuter and all around car

by from oak ridge,n.j. on December 4, 2012

purchased a used LS in 2009,with 62,000 miles,fell in love with it during test drive,took it home same day,3yrs later have over 170,000 on it,normal maintenace,brakes,oil changes,coolant flushes.Some ...
purchased a used LS in 2009,with 62,000 miles,fell in love with it during test drive,took it home same day,3yrs later have over 170,000 on it,normal maintenace,brakes,oil changes,coolant flushes.Some minor issues,gauges (tach) does not function in cold weather,no other issues with gauges,had to replace front sway bar because it cracked in half,(hollow) I don't know whether it was replaced or it was factory equipped. And I am in the market for another one because last week I got rear ended,by someone doing about 45mph and I was at a dead stop,the impala took it like a champ,protected all passengers! Safety Rating from me is definitly a 5 STAR RATING!!!!
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Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car!!

4 out of 4 people found this review helpful. Did you?
Test drive review

Nice larger Car

by from South Whitley, IN on July 13, 2011

Very comfortable riding car, nice interior car. Lots of interior room which we have been looking for.
Very comfortable riding car, nice interior car. Lots of interior room which we have been looking for.
Comfort
Exterior Styling
Interior Design
Value for the Money
Performance
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car!!

3 out of 3 people found this review helpful. Did you?
Test drive review

Disappointed in service

by from Fort Myers, FL on September 24, 2010

Ran fine for 5 years then the a/c went, has required 3 rebuilt transmissions and a new GM tranny and the car still surges or slips occassionlly, the front end seals and CV joints need to be replaced a...
Ran fine for 5 years then the a/c went, has required 3 rebuilt transmissions and a new GM tranny and the car still surges or slips occassionlly, the front end seals and CV joints need to be replaced and there is a constant thumping in the front but no GM mechanics know why (I'm on my 3rd set of tires while trying to diagnose the problem because they still they still think it is a tire problem). Now the a/c has stopped again. At the beginning of the year I had to replace the signal/headlight control arm. Strong 3.8L motor, good fuel economy but all savings are eaten up in repairs
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Purchased a new car

Uses car for Just getting around

Does not recommend this car

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Test drive review

Almost Fed Up

by from Indianapolis, IN on March 31, 2011

I fell in love with the Impala after I rented one. I finally bought one after I drove my Taurus into the ground and thought I had a steal... 4 months after I bought my used Impala, the speedometer sto...
I fell in love with the Impala after I rented one. I finally bought one after I drove my Taurus into the ground and thought I had a steal... 4 months after I bought my used Impala, the speedometer stopped working. Then the tachometer, then the gas gauge, and finally the temp gauge. Thank god for the electronic readouts, or I'd never know how much gas I have. I read online this was a known issue - instrument panel failure, but Chevy won't replace it... or won't replace it on their dime.... $500 to fix and no guarantee.... Other than that epic fail, the car is a tank and I love it.
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Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car!!

2 out of 2 people found this review helpful. Did you?
Test drive review

Good sporty car 1

by from Rochester NY on January 26, 2008

I've driven over 100K miles with mine. Purchased it as a GM program car w/ 16K miles. It has been one of the best cars I've owned. Two problems that I have had involved replacing the ignition switch T...
I've driven over 100K miles with mine. Purchased it as a GM program car w/ 16K miles. It has been one of the best cars I've owned. Two problems that I have had involved replacing the ignition switch TWICE ( once at 83K and again at 115K ) Prevelant problem w/ Impalas and Malibu's per the tow truck driver ( he aught to know ! ) Each time you are dead in the water. Must get it towed and it is a $ 400 repair bill. Also have had some trouble with the heater damper control and fan but so far at 120K miles I haven't had to replace it. But overall the performance and handling make it a great family car. I would really recommend the LS model with the 3.8 and the traction control. The 3.8 will last 200K miles easy. Tranny is pretty solid too!
Comfort
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Value for the Money
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Reliability

Purchased a used car

Does recommend this car!!

2 out of 2 people found this review helpful. Did you?
Test drive review

Awesome Car

by from Central OH on October 24, 2010

I've had an '04 Impala LS for 6 years, bought it brand new, fully loaded. I love it, it's had no major repairs, been a dream to drive, routinely gets great gas mileage on the open road. I have not reg...
I've had an '04 Impala LS for 6 years, bought it brand new, fully loaded. I love it, it's had no major repairs, been a dream to drive, routinely gets great gas mileage on the open road. I have not regretted my decision. It's an awesome car! As long as you keep the oil changes and routine maintenance done, it will serve you well. The only bad thing is, there isn't alot of room for adults to ride in the rear seat comfortably - otherwise, it's the nicest car I've owned.
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Reliability

Purchased a new car

Uses car for Transporting family

Does recommend this car!!

2 out of 2 people found this review helpful. Did you?
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Our Expert Review: 2004 Chevrolet Impala